etyres Reviews 

24,746
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers had a great experience with this company. Customers frequently commend the staff for their professionalism, helpfulness, and polite demeanor during interactions. Many people appreciate the competitive pricing and the good value offered for the products. The overall service is often described as excellent, efficient, and a hassle-free process from selection to fitting. However, some customers also noted inconsistencies with the booking process, experiencing issues such as garages not receiving tyres or appointments not being honored. Reviewers mentioned problems like having to wait in line despite a scheduled time, or not getting their originally requested appointment slot.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with many praising quick, efficient, and professional... See more

Staff

Reviewers mention ambiguous feedback about staff, with many praising the professionalism, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, often finding competitive and affordable options... See more

Product

Clients share ambiguous opinions on product quality and delivery. Many customers reported issues such as... See more

Booking process

People report ambiguous experiences with the booking process; while some reviewers found it easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more

Rated 4 out of 5 stars

I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compa... See more

Rated 4 out of 5 stars

Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arriv... See more

Rated 3 out of 5 stars

Price was good, ordering was easy and the tyre fitting centre was close . Car was booked in for Wednesday but no tyres arrive ,after a few calls e tyres confirmed they would be Thursday instead, which... See more


Company details

  1. Tire Shop

Written by the company

etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.


Contact info

3.7

Average

TrustScore 3.5 out of 5

25K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(24,746)

197 reviews in the last 12 months

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Rated 1 out of 5 stars

I am writing to express my concern…

I am writing to express my concern regarding my scheduled appointment on 03/10/2025 at 09:30, which was unexpectedly canceled. Unfortunately, I received no prior notification by phone or email, and only learned of the cancellation when I arrived.

I was informed that the cancellation was due to the tyres being out of stock. While I understand stock issues can happen, I would have greatly appreciated timely communication, as this would have saved me both time and

3 October 2025
Unprompted review
Rated 1 out of 5 stars

FALSE ADVERTISIING COMPLETELY AVOID

Ordered 4 tyres at 08:30 am for a 12:30 fitting at a local garage. I paid slightly more to have it done " on day " when compared to deals elsewhere for "next day" or "48hr" time booking slots. Car was dropped off at garage and i returned 90 mins later, the tyres were not at the garage, but the garage did not inform me initially, they waited until I returned after the hour slot. The garage did however inform etyres who frankly were completely useless, they said they couldn't guarantee the tyres would be delivered within 6 days ( their refund process takes 6 days ) so I was in a hopeless position of not having the money nor a new set of tyres, and no guaranteed delivery time, they didn't offer an upgrade, a discount, it was almost as if it was totally acceptable on their behalf to falsely represent they could fit tyres on day and then also found it acceptable that I should then work with an indefinite/ indeterminate fitting time. Honestly beyond crap, useless. STILL NO TYRES, STILL NO OPTIONS, STILL NO DELIVERY TIME

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free service

My second time using this service. It’s been, once again, faultless. Special shout out to SETYRES (Epsom) for replacing 4 tyres and carrying out 2-wheel alignment - all in 30mins.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I showed up with car at the appointed time and left them to it for an hour or so. The correct new tyres were fitted and although there was an issue with adjusting the tracking (which I had also booked), this was amicably sorted out the following week.

The fitter gave me a call when they found that one of the tracking adjusters was seized, said they'd ordered a new one and advised me to come back and get the tracking sorted, which I did the following week.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Everything good!!

Easy to negotiate the etyres site, good choice of tyres both budget and name brand, competitive pricing and local next day fitting! Couldn’t ask for more!

26 September 2025
Unprompted review
Rated 4 out of 5 stars

Easy to order.

Easy to order.
Good choice and prices.
You select a time, but after payment, confirmation says the garage will fit you in when they can because of other jobs. I had to wait 1.5 hours.
Luckily, there was a coffee shop near by.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. Be warned they offer timeslots for tyre changes with third party garages but garages have their own workload. Therefore a simple tyre change will take hours and be on the backend of a garages workload. Avoid as its a waste of your time and expectations

16 September 2025
Unprompted review

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