etyres Reviews 

24,746
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the competitive pricing, finding the cost of tyres to be better than other providers. Reviewers often highlight the efficiency and professionalism of the fitting staff, noting quick service and friendly interactions. The booking process is generally described as easy and straightforward, with a good selection of tyres available. However, some customers experienced issues with the booking process, including garages being unaware of appointments or tyres not delivered. People also reported instances where fitting times were not honored, leading to unexpected waits or changes to scheduled appointments. Additionally, a few reviewers mentioned poor communication regarding booking changes and delays in resolving issues.

What people talk about most

Service

Customers had ambiguous experiences with service, with many reporting positive interactions such as quick and... See more

Staff

Users describe ambiguous interactions with staff, with many reviewers praising the professionalism,... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices to be good, competitive, and... See more

Product

People report ambiguous experiences with product, with some customers praising the quality, price, and the... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many customers finding it incredibly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more

Rated 4 out of 5 stars

I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compa... See more

Rated 4 out of 5 stars

Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arriv... See more

Rated 4 out of 5 stars

Easy to order. Good choice and prices. You select a time, but after payment, confirmation says the garage will fit you in when they can because of other jobs. I had to wait 1.5 hours. Luckily, the... See more


Company details

  1. Tire Shop

Written by the company

etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.


Contact info

3.7

Average

TrustScore 3.5 out of 5

25K reviews

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No recent history of asking for reviews

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3.7

All reviews

(24,746)

197 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience would use again

I arrived at my allotted time and they were ready to do the tyres. I was helped to locate the well hidden wheel nut adaptor then proceeded to do the fitting. I was shown to the waiting area, which was nicely heated. Staff were friendly and they put the tyres they had removed neatly in the boot for me. Speedy and efficient fitting.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Sold tyres they didn't have

Bought tyres online yesterday with fitting booked today. Local garage called to say they don't have them. Got etyres to ring me who said they didn't have any. Really an online tyre company should be on the ball and only sell what they have in stock. Cancelled order and awaiting refund.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy

I turned up at my scheduled time and as seen straight away and I was away in no motr than 15 minutes. Would definitely use again . Only down side and all garages in my experience are like this, they do need to smile more!

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid cowboys…

Bought tyres from here and had them delivered and fitted at a local garage. On fitting I noticed the “new tyres” are 6 years old! Very unhelpful customer service. Round and round about policy’s that don’t make sense. Refused to refund me. Had the tyres taken off and left at garage to return as not fit for purpose. Absolutes cow boys and a waste of 3 hours stood in minus 3 weather.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. I was booked through two different garages for tyre fitting. The first one was permanently closed, and the second one didn’t receive the tyres at all. I went to both appointments as no one called me to say they couldn’t accommodate the fitting. Two weeks on, no one still knows where the tyres are. Communication is non-existent.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled on the day

Supposed to fit tyre today. Got a text late into the day saying they don't have the tyre and won't fit today, saying they can do Friday (today is Tuesday). No solution no customer care. Terrible service, won't use again and don't recommend

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish !!

Absolutely rubbish !!! Did not deliver the tyre to the supplier. Customer service did not do much to sort out the issue. I had to request a refund. I would highly recommend that you deal directly with JL Mobile Tyre, they did their best to sort out my tyre and it turned out to be cheaper ! Etyre, you will never see me using your service again.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Be worrying of "add ons" nightmare

Initial experience was great with good pricing and quick installation. However I bought additional wheel alignment and tyre protection which were the issues started.
1- wheel alignment was not possible in my car as installer was not equipped with right tech for my car
2- policy expired before I could upload pictures of DOT numbers required to make policy active and now company states they can't refund insurance money as it has expired pure shambles terrible costumer service with no humans available to speak to

21 October 2025
Unprompted review
Rated 1 out of 5 stars

THE WORST SUPPLIER I HAVE EVER DEALT…

THE WORST SUPPLIER I HAVE EVER DEALT WITH. Considering I deal with suppliers for work in both the UK and abroad, yes thats a bold statement!
If you like the idea of paying someone for tyres then taking a lucky dip on if they will arrive or not then these are your guys!
Ordered 2 tyres, had no delivery options on next day, 48 hours etc. Had to accept the one offer of "within 5 days". OK I can put up with my car being off the road for a week so let's do it. Two days in I get 1 tyre delivered, after emailing and chasing their customer services team (again a bold statement as they are completely useless and could not care less, they made me feel like I was inconveniencing them!). Long story short, fobbed off time and time again. After my car being off the road for 10 days now, I have been offered a refund so will have to find my 2nd tyre elsewhere.
A colossal waste of time.
Stick with Black Circles, or anyone else on the planet other than these cowboys.

25 October 2025
Unprompted review
Rated 2 out of 5 stars

Appointments are a movable feast.

The Appointment with the fitter was given to me without consulting the fitter. The fitter could not then fit us in until the following day. This meant we were late leaving for holiday. The whole experience was rather frustrating.

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Tyres were faulty I submitted a…

Tyres were faulty I submitted a warranty claim which was accepted after a lot of back and forth. They asked me to drop the tyres off at the garage which fitted them. The garage said they didn't think anyone actually came to pick them up. I had to constantly chase etyres to send the refund over countless phone calls and emails. They said the refund would be sent but it never was and didn't respond to my messages...

11 December 2024
Unprompted review

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