ETOREN Reviews 2,229

Great transaction! I ordered a camera lens. It was brand new and a great price. It also came with fast shipping (about three days from order to delivery to USA).

The phone came in the time frame you gave me and no damage

Order : ETOR17302125
If your website would enable me to rate this company in minus stars, I would ! I ordered a Xiaomi flip phone. I was eager to receive it and was regularly checking the order status. Finally after 10 days, it came. Opened the box which contained a Xiaomi sealed box. I opened the Xiaomi box, took the top off, felt a weight in the black Xiaomi sleeve... took the appliance out ..... and discover that I received an Anker Powerbank but NO PHONE ! I contact them immediately and they replied in an email asking for a video of the unpacking ! Of course i did not make a video since I would never have thought that I would receive a 40 eur Powerbank instead of a 1100 eur phone ! I then told them I do not have that. They sent me another email telling me that the box cannot be temptered if sealed , basically they did not say but make me understood and feel I am trying to make a false claim ! The box was sealed and there was no phone in it ! i sent them the pic of the power bank, dimension and I asked them to trace the phone with serial number and IMEI as I do not have it and asked for a refund. They told me the insurance company will lead an investigation. They have no phone number and only talk via emails . Since this happen I have to wait for next day for answer, and wait for the weekend to be over to get feedback from them! They are at the other side of the globe and whenever I see their answer and reply I need to wait again for them to wake up for a response. They now stopped talking with me since i sent them strong (but polite) emails. I am VERY frustrated as I cannot talk to someone live and feel to be seen as someone that is trying to make a false claim which is totally untrue. The truth is I ordered a phone and got a powerbank inside the sealed box instead (Yes it happened ! ) - I am ready to file any report since I am in my rights ! I chose this website based on the good review and I am very disappointed about the lack of communication. Now I am expecting somone for etoren to read this review and show that this company cares about their Customers! ETOREN do you really care ?

Fast shipment, everything was ok

Excellent service. Reliable company.

I had a great experience with Etoren! Their customer service was very responsive, and my item arrived right on time. Highly recommend!

Great production range + Speedy delivery
I'm very happy with the product range from etoren, I was searching for a less common mobile phone model which they had in stock.
The parcel arrived on the earlier end of the estimated delivery date, and the products arrived in perfect condition. Definitely recommendable for those that don't mind paying for the shipping cost for unique and quality products.

Cancelled my order and wrote that the item was out of stock. 1 hour later the item is back in stock on the site with a higher price. Avoid this scam site.

All perfect, fast and well packed.

Etoren large range mobile phones and models and brands and ipads.

I was a bit sceptical of etoren at first becuse of the low prices but everything arrived on time and the customer service was good.

I liked how much I saved over any other way I could find for a brand new unopened Vivo 80 Pro. It came well protected and labelled. Inside was the factory sealed presentation box completely as it was sealed on leaving the factory. Communication was all right with ETOREN and everything they did or said was true. I would definitely consider using ETOREN again.

I am buying fist time from Etorren.
Great service and post.
Already having an account and looking forward for next product to order

Response to a query vey quick., same day

As always, Etoren never ceases to amaze me with their product range, prices and service. This is my third product from them (my new OnePlus 12) and it was all handled perfectly from order to receipt. In fact i ordered the China version phone and they guarantee it will be available with Google in the listed languages and regions. Not only was the item NOT opened to put in a global roam, it came brand new unsealed with a global roam and OxygenOS ready, with a Chinese plug. It was also delivered 2 weeks earlier than estimated and no extra cost! Etoren are simply the best.

Everything went smoothly

The shipment was much faster than thought. The cell phone is very good and fills my expectation. The price was much more competitive.

Etoren has what i desperately need, can’t find in USA. It delivered on time.