Eternal Petals Reviews 1,100

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products as stunning and beautiful, often highlighting them as perfect gifts. Many people appreciate the excellent quality of the roses and the lovely presentation, noting that they arrive well-packaged and quickly. The delivery service is frequently described as fast and reliable, contributing to a positive overall experience for consumers. However, some customers were not happy with the quality of the product, reporting issues such as roses arriving broken, wilted, or falling apart. A few other people also felt that the roses did not match the pictures online, appearing smaller or less open than expected. Additionally, some reviewers experienced problems with the delivery service, mentioning non-delivery or incorrect addresses.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the stunning beauty and superb... See more

Quality

People report ambiguous experiences with quality. While many customers praise the stunning beauty, excellent... See more

Delivery service

Customers generally had positive experiences with delivery services. Many reviewers praised the fast delivery... See more

Based on these reviews

Rated 5 out of 5 stars

I bought 12 plum coloured roses for my mum for Mother’s Day. To say we were beyond delighted is an understatement. They were, and are, stunningly beautiful. The fragrance of the roses hit the... See more

Rated 5 out of 5 stars

A beautiful green rose for my beautiful Irish friend for Christmas. She was very pleased to receive the gift. And sent me photos straight away. So two happy friends. Eternal petal are excellence a... See more

Rated 5 out of 5 stars

I am very, very pleased with my rose. The quality of the rose is excellent, the delivery by Royal Mail was perfect too! I absolutely love it. Thank you so much.

Rated 5 out of 5 stars

I bought this as a gift for my mums birthday, it is absolutely stunning & she loves it, I shall be treating myself & my daughter to one to xx


Company details

  1. Florist
  2. Decoration and Interior Design Store
  3. Flower Delivery
  4. Flower Designer
  5. Flower Market
  6. Gift Shop

Written by the company

Eternal Petals® flowers are REAL ROSES that can LAST FOR A YEAR AND MORE. No water required! 100% natural! Free UK delivery! The roses are cut when they have perfectly bloomed, and when treated with a new cutting-edge method, their look, feel and smell...


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

“The mistake was mine“

After mistakenly entering my address, I received help from afar (Spain) to get these beautiful flowers to me, and I'm so happy it was possible. I'll definitely order another rose color when they have more in stock (Blush or Delicious Brown Suede). Thank you so much!

8 April 2026
Rated 1 out of 5 stars

Was extremely disappointed

Was extremely disappointed, waited for so long to get a blue rose but as my anniversary was coming closer I went for the yellow and was not happy on how it arived. The rose was not up straight it was flipped on its side and thrre is no way yo open the box

20 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought 12 plum coloured roses for my…

I bought 12 plum coloured roses for my mum for Mother’s Day.
To say we were beyond delighted is an understatement. They were, and are, stunningly beautiful.
The fragrance of the roses hit the room upon opening the box too!
Perfect delivery, arrived within a few days and this will certainly not be my last purchase.
Highly recommended and not a great deal
more money than real roses destined for the bin in around a weeks time.
Utterly perfect in every way.

4 March 2026
Rated 5 out of 5 stars

Lovely item!

Lovely item. I buy one every year for my wife. We've got quite a collection now, with plenty more colours to go (if we stay together)!

2 February 2026
Rated 3 out of 5 stars

Somewhat disappointed with the rose I…

Somewhat disappointed with the rose I received. It was quite small and not nearly as open as I was expecting. I thought it would fill the box but it sits in the middle with gaps all round it.
Not sure if I'd buy another one to be honest.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Lovely rose

Lovely rose. Bought one 3 years ago from my dad to my mum before he passed away. Bought mum another one from my kids. A rainbow rose this time. She loved it

20 January 2026
Rated 5 out of 5 stars

Stunning black rose

The black rose looks so lovely in real life, just like the pictures. Although not cheap, I'm now considering of getting a full bouquet! Also, delivery was fast, thank you!

29 December 2025
Rated 5 out of 5 stars

A beautiful green rose for my beautiful…

A beautiful green rose for my beautiful Irish friend for Christmas.
She was very pleased to receive the gift.
And sent me photos straight away.
So two happy friends. Eternal petal are excellence and I have bought a few beautiful roses from this company and would not go anywhere else, so thank you.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Rose not intact (middle is falling out)…

Rose not intact (middle is falling out) & looks wilted already. This was supposed to be a Xmas present. EP have not responded to email & customer service telephone is a joke. On hold for over 10 mins then gave up. I am so disappointed. Would have liked to speak to someone & get this resolved but as they do not respond, there is no option other than to write a review & hope they finally get in touch so that I can seek a refund or better still, get a replacement.

8 December 2025

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