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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and effectiveness, especially for skincare and anti-aging needs. Many people appreciate the fast shipping and efficient order processing, often receiving their items sooner than expected. The customer service is frequently described as outstanding, with reviewers noting the helpfulness, responsiveness, and overall positive attitude of the support team. However, some customers reported issues with their orders, including administrative issues related to orders, products being out of stock after purchase, and difficulties with refunds or order fulfillment. A few people also mentioned concerns about melted ice packs upon delivery, though the product quality was generally unaffected. Additionally, some international customers were surprised by unexpected customs charges.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Customers consistently express high satisfaction with the delivery service. Many reviewers highlight the... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, fast... See more

Quality

Consumers find quality to be positive, consistently praising the high-quality products, from aesthetic beauty... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Legit company. Offered 3 payments method like Remittly, Wise and Bank wire transfer. Smooth transaction and very fast shipping. I placed and paid my order Sunday I got Wednesday. Free shipping for ord... See more

Rated 5 out of 5 stars

If you’re into Korean skin care/innovations like stem cells or PDRN boosters, do yourself a favor and stock up. Their products , customer service, shipping times are among the best! My skin has neve... See more

Rated 5 out of 5 stars

Like most of you I've spent hundredssss of hours researching all the sites, looking at all the pics, and you get to a point where you are finally ready to DIY. Now you stress over finding a reputable... See more

Rated 5 out of 5 stars

Estaderma has the best prices, products, customer service, and fast shipping. I live in Indiana, and always receive my products in less than a week. You also earn points on orders, which can be applie... See more


Company details

  1. Cosmetics Store
  2. Beauty Products Wholesaler
  3. Beauty Supply Store

Written by the company

Our aim is to build a long term relationship, to provide quality service for you, from your side you need to be involved in this great adventure to the world of boundless beauty. We know how hard it is to find the right individual product for you, among thousands of brands, not efficient, poor quality and fake products. We are a group of elite specialists, who decided to use applied experience and create a unique, stable, professional platform for the beauty esthetic qualitative Korean products for you. We are an open-minded creative team, who have seen other companies making mistakes with the wrong attitude and strategies. Our mission is to build a special platform, where you can enjoy online shopping and find the right qualitative products at the best price. We would like to find a solution, whether it be retail or wholesale purchase, to make your skin or body look better or your business grow. We are an Estraderma, a new generation innovative aesthetic company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

521 reviews

5-star
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1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent supplier of aesthetic medicine products

I am preparing my sixth order with Estaderma, where I have been a customer since 2023. So I have the necessary perspective to write my review. I have also been a customer of other Korean suppliers of aesthetic medicine products, so I am able to compare the services offered. I must say that they are extremely serious and offer excellent products and services, but my preference goes to Estaderma for the following reasons: a range of excellent quality products,constantly evolving, unbeatable prices, and responsive and friendly customer service. In the event of a slight problem, the team offers several solutions to the customer's choice to resolve it, and this is very appreciable because it strengthens the relationship of trust. But in general, there are no problems! The promotions are regular and significant, beyond what the competition offers, up to 35 or 40% off. And shipping is free from $333 of purchase, which is appreciable and again makes the difference. For payment, I have gotten used to using Wise transfer which is reliable, fast and economical but credit card is also accepted. Since 2023, I have observed that the company continues to progress and it is well deserved because the work and quality are really there. To further improve your services, you could try to further expand your product range, particularly in terms of lifting threads (add eye cannula 20 ea, more cannula cogs, multiple boom threads...) You could also try to provide further details on the presentation and composition of the products and their method of use. Thank you for your very great job !

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

I have been ordering from Estaderma for a couple years and have never had an issue. They have a great selection of products, at reasonable prices, and their shipping is super fast. Highly recommend!!!

15 December 2024
Unprompted review
Rated 3 out of 5 stars

Good products, slow communication

I’ve ordered numerous times from this business. While their products are trusted, their customer service department is extremely slowwww. Trying to get an issue resolved takes weeks of constant emailing with limited responses.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Estraderma is my go-to for high-quality…

Estraderma is my go-to for high-quality Korean aesthetic products! Their team is professional, passionate, and truly cares about helping you find the right solutions if there are any issues that arise! I trust them completely and love being part of their beauty journey.

17 April 2025
Unprompted review
Rated 1 out of 5 stars

They stole over $200.00 from me

This company took my money and then didn’t send me the product. They have ignored my emails for over a week now and STOLE over $200.00 from me! BEWARE!!

25 April 2025
Unprompted review
Estaderma logo

Reply from Estaderma

Dear Crystle,

We’re very sorry to hear that you feel this way and truly regret that your experience with us left you with such frustration.

However, we would like to clarify the facts regarding your case to ensure transparency for both you and others reading this.

Your original payment was received on April 26th, but unfortunately, the amount was incomplete, which prevented us from processing your order immediately. We reached out to notify you of the issue, and the remaining balance was received on April 30th. Shortly thereafter, our operations were affected by a series of national holidays in South Korea (May 1st, 5th–6th, 4th and 3rd being weekend), which were publicly posted on our website in advance. These delays also impacted our email response time, for which we sincerely apologize.

Once your full payment was confirmed and the holiday period concluded, your order was shipped promptly, and we’re pleased to confirm that it has since been successfully delivered, as verified by the courier.

We take accusations like “theft” very seriously, and while we fully respect your right to express dissatisfaction, we kindly ask that public comments remain factual and fair. We are a legitimate, customer-focused company that has built trust with clients around the world. Our team always works to resolve any issues as quickly and transparently as possible.

We sincerely hope this clarifies the situation and that we may have the opportunity to better serve you in the future.

Warm regards,
Estaderma Customer Service

Rated 5 out of 5 stars

New product review for weight loss

Been a customer for years with Tox and fillers but I have just tried out a new item for weight loss with my last order and I could not be more happy! I am going to be placing a new order soon, the one pen lasted me a month and a half and I have never felt and looked better. Amazing product and I know some people have said that with these products, there are side effects, but for me I have had zero negative side effects. Love estaderma even more now

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Im buying overseas 3 years.

Im buying overseas 3 years.
Most of the products are safe quality and the ingredients and information are very clear. The packaging the shipping is good and responsible.They send gifts. The payment system is easy and safe.never had problems with customer service they are polite and have quick response.
They make big sales very often.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Best beauty products from South Korea

Best beauty products from South Korea. The have a great quality inventory. I order ever 2 months. Fast shipping. Usually get my products in 3 to 5 business days. The customer service is always great, too. I've even got a free gift every time I've ordered. Very happy with Estaderma!

28 April 2025
Rated 5 out of 5 stars

Quality Skincare

The skincare products are absolutely top quality, service was great, the products were packaged carefully and my order was shipped and received without any problems. Very happy customer.

29 December 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love and appreciate…

Absolutely love and appreciate Estaderma. The delivery is super fast, packaging is always pristine. I'm also very happy to be able to order items that are not available in Europe.
The website offers high-quality products of all sorts and I've been a regular costumer since a few years.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Estaderma has been such a great, cooperative and efficient source to order my products. They are always current on the most recent brands and have the best prices I can find.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Estaderma

I've had such a great experience with estaderma. Items always arrive as ordered and the products are excellent quality.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING

Love that I found this website. I have placed 2 orders so far and they came quickly and as described. I can't wait to order more!

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Estaderma skin care products are the Highest quality

Estaderma skin care products are the highest quality.
I have been using Estaderma products for over 3 years  , I am always 100% satisfied . They provide excellent custumer service , once I place an order I receive it fast nicely pachaged , all products are fresh and up to date, often include generous freebies .Also I used an affliate code .
Packages come quickly I will always have Toxta ,Miracle H, and Exosomes from Estaderma,

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Surprised and pleased

Made a few purchases now and can't say enough about these products. I am 100% satisfied and the fast and accurate shipment makes me trust Estaderma so much more.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional company

My experience with this company was beyond phenomenal. Fast customer service. Fast shipping. Great products. I would definitely recommend this company for all the high end products.

26 March 2025
Unprompted review

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