EssentialExperiences Reviews 53

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Having sought that once in a lifetime trip, I found a villa in Santorini that was not listed on the Essential Experiences website. So I was absolutely thrilled when I contacted them and they worked ha... See more

Company replied

Rated 4 out of 5 stars

On arrival the room was very clean with a few make up marks on pillows, hairs in the bed linen and in the shower tray. I raised this with the staff at the hotel via the WhatsApp function and we wer... See more

Company replied

Rated 5 out of 5 stars

Turkey was truly an memorable holiday! Given the current climate of the country & the natural disaster that did not take away from their kindness and hospitality. Very busy street that we stayed on so... See more

Company replied

Rated 5 out of 5 stars

Essential Experiences are great! We flew to Corfu for an all inclusive holiday. Unfortunately the hotel wasn’t what we were expecting. The staff were bad, the food was poor and our room wasn’t correct... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Introducing Essential Experiences – your new travel companion, ready to make booking the perfect getaway as smooth as possible. From hotels, to flights and travel packages, our expert agents and online booking systems are at hand to create your bespoke Essential Experience. Now you can travel again, where on earth will you go next? 🌎 https://www.essentialexperiences.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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Rated 5 out of 5 stars

Fun in Santorini

Having sought that once in a lifetime trip, I found a villa in Santorini that was not listed on the Essential Experiences website. So I was absolutely thrilled when I contacted them and they worked hard to find an alternative or secure the one I chose. And they did it with style - they secured the villa I chose at a great price. The customer services team were helpful, thorough and efficient and I cannot highly recommend them enough. If you want first class attention to detail from a committed Customer Services team, this is the operator to use.

22 June 2023
Unprompted review
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Reply from EssentialExperiences

Hi Booo J,

Thanks for sharing your Santorini experience with us! We're thrilled to hear that you had a fantastic time and that our team at Essential Experiences could help make your trip special.

It's wonderful to know that you found a hidden villa in Santorini through us and that our team worked hard to ensure everything was just right for you. We're glad we could secure the villa you chose at a great price and that our customer service team left a positive impression with their helpful and efficient service.

We really appreciate your kind words and your recommendation. If you ever need assistance with your travel plans in the future, please don't hesitate to reach out.

Best Regards,

The Essential Experiences Team

Rated 5 out of 5 stars

A Great First Experience is Essential!

On searching around for holidays to Japan for Christmas, I was recommended to try Essential Experiences. I made contact with the customer service team who were very helpful in offering advice with some recent changes in travel restrictions post covid which were still impacting Japan at the time.
They were also very helpful in providing flight and accommodation options. The trip was great and the booking information which detailed the flights, accommodation with maps etc was a nice touch. I used these as a reference point to stay organised as I stayed in multiple locations.

The accommodation options are varied and can cater to all budgets. I was very pleased with ANA Airlines who I had not flown with before. The accommodation was all conveniently positioned and very comfortable. I’ll definitely be booking with Essential Experiences in the future after such a positive first experience.

23 December 2022
Unprompted review
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Reply from EssentialExperiences

Hi Sam

Thank you for taking the time to give us a fantastic 5-star review. We appreciate it so much.

We are so happy to hear that you had a wonderful holiday in Japan. We thank you for your positive feedback about our site and customer service. Our number one priority is to offer you a seamless booking experience with outstanding customer service so you can have the best travel experience. We are pleased to hear that we have exceeded your expectation and that you will be booking with us again.

We appreciate your trust and confidence in us, and we look forward to assisting you with your future travel plans.

Many thanks for your review and we look forward to you travelling with us again!

The Essential Experiences Team

Rated 5 out of 5 stars

Turkey was one of a KIND

Turkey was truly an memorable holiday! Given the current climate of the country & the natural disaster that did not take away from their kindness and hospitality. Very busy street that we stayed on so not the best if you're looking for a quiet get away but because I went with my family none of that truly mattered. The FOOD WAS AMAZINGGGGG! Like I'm still craving the grilled meat to this day. Would most defiantly recommend this travel agency to my friends

17 February 2023
Unprompted review
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Reply from EssentialExperiences

Dear Maryiam,

Thank you so much for taking the time to leave a great review of your recent trip to Turkey with Essential Experiences.

We are thrilled to hear that you had a memorable holiday and that you found the kindness and hospitality of the Turkish people to be a highlight of your trip.

We are glad to hear that you enjoyed the amazing food in Turkey, and we are delighted that you found our travel agency to be a valuable resource for your trip. Your recommendation to your friends means a lot to us, and we hope to have the opportunity to help you plan your next travel adventure soon.

Thank you for booking with Essential Experiences and we look forward to seeing you again very soon.

The Essential Experiences Team

Rated 5 out of 5 stars

"Effortless Booking and Superb Discounts: My Experience with Essential Experiences

I was very pleased with my recent purchase on Essential Experiences for the flight I booked. The booking process was very simple and fast, and I found all the details of my flight very clearly. Additionally, I was very happy to have been able to take advantage of the super good discounts thanks to the collaboration with saurus.com.

The Essential Experiences website is easy to navigate and has many flight and destination options to choose from. My purchasing experience was smooth, without any hiccups or issues. Additionally, I appreciated that the website offers various options to customize one's trip, such as the ability to add travel insurance or book a rental car

8 March 2023
Unprompted review
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Reply from EssentialExperiences

Hi Josue

Thank you for sharing your wonderful experience with Essential Experiences.

We are delighted to hear that you found our booking process to be effortless and that you were able to take advantage of the superb discounts we offer through our collaboration with Saurus.com.

We pride ourselves on having an easy-to-use website and being able to provide all the addition extras that customers need for their bookings.

We appreciate you and thank you for choosing to travel with Essential Experiences.

The Essential Experiences Team

Rated 5 out of 5 stars

This is my 3rd time booking with…

This is my 3rd time booking with essential experiences. They are awesome, there was a planned strike to the airport we were flying too and the team sent us an email 5 days prior to the day of the booking to let us know and gave us all the contact details of their support team incase we needed to reach them our incase of any problem with our flights. Service 10/10, always a pleasure.

27 February 2023
Unprompted review
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Reply from EssentialExperiences

Hi Carmel

Thank you for your fantastic 5-star review, we appreciate your kind words and fantastic feedback.

We are thrilled to hear that this is your third time booking with us and that we have consistently provided you with awesome service. It was our pleasure to advise on the planned strikes as we don’t want anything to spoil your lovely holiday.

We hope you had a wonderful trip, and we look forward to welcoming you back very soon to assist you plan another amazing holiday.

The Essential Experiences Team

Rated 5 out of 5 stars

Booking easy

Booking easy. Great hotel with lovely staff and hospitality.

15 February 2023
Unprompted review
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Reply from EssentialExperiences

Hi Natalie,

Thank you for taking the time to share your recent experience with Essential Experiences.

We are thrilled to hear that you found the booking process easy and had a wonderful stay at the hotel.

It’s great to know that the hotel staff provided you with excellent hospitality, and we hope that you were able to fully enjoy all that the property and its surroundings had to offer.

Thank you for choosing Essential Experiences, and we hope to welcome you back soon for another memorable stay.

The Essential Experiences Team

Rated 5 out of 5 stars

Great Service + Great Prices + Crypto Payments!

Used this travel company a few times with no issues at all and only great things to say!

Amazing unbeatable pricing on some hotels in Vegas and for another trip to Seattle. Super easy browsing and ordering experience and uniquely, they accept crypto payments!!

Live chat customer service helped me with some queries promptly and professionally, and they have ATOL protection for package holidays for peace of mind booking.

24 January 2023
Unprompted review
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Reply from EssentialExperiences

Hi Nev,

Thank you for your 5-star review of Essential Experiences.

We are extremely happy you found a great selection of accommodation available to you at a very good price and that you found our website user-friendly and convenient for booking your trips. We appreciate your kind words about our live chat customer service team and our acceptance of crypto payments.

We are proud to offer ATOL protection for our package holidays, providing peace of mind for our customers. We value your loyalty and trust in our travel company and look forward to providing you with unbeatable pricing, excellent customer service, and unforgettable travel experiences.

Thank you for booking with Essential Experiences and we look forward to seeing you again very soon.

The Essential Experiences Team

Rated 5 out of 5 stars

Exceeded expectations

I had a superb booking experience using their UK based customer support for a last minute business trip to Vegas for a group of business associates. I have to say that they are well prepared and very knowledgeable. It was a really good and efficient experience, accommodating some very complex requirements by the team. Highly recommended.

9 October 2022
Unprompted review
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Reply from EssentialExperiences

Hi Dimi

Thank you for your wonderful 5-star review.

We are thrilled to hear that you had a superb booking experience with our UK-based customer support team for your last-minute business trip to Vegas.

We are glad that we were able to accommodate your complex requirements and provide you with an efficient and enjoyable experience.

Your kind words mean a lot to us, and we are grateful for your recommendation.

The Essential Experiences Team

Rated 5 out of 5 stars

Visit to Bath

Used EE to organise a great weekend in Bath for my wife and I, we stayed in the city centre in some fab accommodation. I have to say the customer service was really good and it all went really smoothly, will defo be using EE again. Thank you!

29 September 2022
Unprompted review
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Reply from EssentialExperiences

Hi Stuart.

Thank you for leaving such a great 5-star review of the Essential Experiences website.

We're thrilled to hear that you and your wife had a great weekend in Bath and that the customer service you received was top-notch. We're glad to hear that everything went smoothly and that you will be using us again in the future.

Thank you for booking with Essential Experiences and we look forward to seeing you again very soon.

The Essential Experiences Team

Rated 5 out of 5 stars

Efficient booking and great customer service

I booked flights for 6 people on Essential Experiences to the south of France for a wedding in a few months. The search function was easy to use and I found it more transparent than Skyscanner (which pulls prices together, but then you have to book externally and oftentimes the prices are higher than on their search engine). I was able specify luggage requirements, what airline I wanted to travel with, and the time of day I wanted to go. A great feature was how I could toggle the leaving & returning airport to be the same, as I had searched for any London flights, but this meant I could guarantee I was flying in and out of the same airport rather than two on opposite sides of the city. The booking process was great, and gave me the opportunity to book a hire car as well as accommodation. While I didn't need to book a hotel as we are staying with family, there were some great choices across all price points.

The payment process was smooth and easy, and my confirmation email came through immediately. When I had some questions during the booking process, I used the live chat on the website and the team were very helpful - special thanks to Stuart and Joaquin for troubleshooting my questions!

Normally booking flights for 6 people is like herding cats, but Essential Experiences made sure I got the best flights and prices for my needs, and the attentive customer service was far better than what I have experienced with other online booking systems in the past. Next time I travel I'll definitely book with Essential Experiences!

23 January 2023
Unprompted review
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Reply from EssentialExperiences

Hi Edith.

Thank you for taking the time to leave such a wonderful and detailed 5-star review of your booking experience via the Essential Experiences website.

We are happy to hear you appreciate our fantastic customer service team and special shout out to Joaquin and Stuart for a great job! We shall pass your kind words and positive feedback to them, and they will truly appreciate it.

We look forward to helping you book future holidays with Essential Experiences.

The Essential Experiences Team

Rated 5 out of 5 stars

Booked a holiday to Dubai

Booked a holiday to Dubai using Essential Experiences on-line. Found a great Deal for Hotel & Flights plus got an extra discount as they had a money off deal for Dubai Breaks at the time. No need to speak with an agent on the phone as the on-line platform was smooth and hassle free.

24 April 2022
Unprompted review
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Reply from EssentialExperiences

Hello Sho Sho

Thank you for your 5-star review.

We hope you had a fantastic holiday in Dubai. We are happy to hear that you found our prices competitive. Our top priority is to make your booking experience as smooth as possible so you can just focus having a wonderful holiday and creating more beautiful memories.

Thank you for having trust and confidence in Essential Experiences.

We look forward to you travelling with us again!

The Essential Experiences Team

Rated 5 out of 5 stars

Highly recommend

Highly recommend
Our holiday was hassle-free and everything booked and as described. A beautiful holiday.

18 November 2022
Unprompted review
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Reply from EssentialExperiences

Hello Mohamed.

Thank you for your kind words!

We are very pleased to know that you found making a booking on our website hassle free and that your holiday was exactly what you expected.

Thank you for choosing Essential Experiences and we look forward to welcoming you back soon!

The Essential Experiences Team

Rated 5 out of 5 stars

This company is the proof that the best…

This company is the proof that the best doesn't necessarily has to be the most expensive. When I travel, I like if everything is smooth,because that's the whole idea, to relax. And that's what I get when I use Essential Experiences.

19 January 2023
Unprompted review
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Reply from EssentialExperiences

Hello Mr Horvath,

Thank you so much for this wonderful 5-star review.

We are thrilled to hear that you had a smooth and relaxing experience with us. We strive to provide our customers with the best possible service at a reasonable cost, and it's great to hear that we've met your expectations.

We appreciate your feedback and look forward to assisting you with your future travel needs.

The Essential Experiences Team

Rated 5 out of 5 stars

I have used Essential Experiences…

I have used Essential Experiences travel company on 3 occasions and have found the app extremely easy to navigate through. When speaking to their customer service department I have found them most helpful.
This is my third booking with this company and would highly recommend it.

30 September 2022
Unprompted review
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Reply from EssentialExperiences

Hi Lorraine.

Thank you for this excellent 5-star review, we appreciate you taking the time to leave us this feedback.

We are delighted to hear that you have used Essential Experiences on 3 occasions. Providing excellent customer service is our number one priority and we are happy to hear you have found our customer service team helpful.

We are thrilled that you have had positive experiences with us on each of your bookings and that you would recommend us to others.

Thank you for choosing Essential Experiences and we look forward to welcoming you back soon!

The Essential Experiences Team

Rated 5 out of 5 stars

Xmas

We used essential experiences to book a Xmas getaway to Edinburgh.

15 December 2022
Unprompted review
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Reply from EssentialExperiences

Hi JD.

Thank you for taking the time to leave a 5-star review for Essential Experiences.

We hope you had a wonderful Christmas getaway in Edinburgh.

We appreciate you for booking through Essential Experiences and look forward to welcoming you back very soon for another exciting holiday.

The Essential Experiences Team

Rated 5 out of 5 stars

Excellent customer service

I had to book a number of hotel rooms for a wedding late last year and the procedure was very easy. Any queries I had the agency helped and answered so quickly.
They will be getting my business for my future travel.

26 August 2022
Unprompted review
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Reply from EssentialExperiences


Thank you for your kind words and for choosing Essential Experiences to book your hotel rooms for your wedding.

We are glad to hear that the booking process was easy and that any queries you had were promptly answered.

We appreciate your feedback and look forward to assisting you with your future travel needs.

The Essential Experiences Team

Rated 5 out of 5 stars

Friendly voice at the end of the phone!

I went to Rome with my family and the hotel was not to the best of standards. I contacted Essential Experiences and they changed my hotel and offered us advise on where to go site seeing.

It was so good to have a friendly voice at the end of the phone!

22 May 2022
Unprompted review
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Reply from EssentialExperiences

Hi Ali

We are so grateful you took the time to write this lovely 5-star review of Essential Experiences.

We are sorry to hear the hotel was not to the best standards, but we were very happy to step in and quickly resolve this for you.

Thank you for travelling with Essential experiences and we can’t wait to welcome you back very soon to help you plan another exciting holiday!

The Essential Experiences Team

Rated 5 out of 5 stars

Long weekend in Rome

Just had a fabulous long weekend in Rome booked with Essential Experience. Great hotel choice but what made it was the awesome customer service and communication. Even down to telling me there was a transport strike on one of the days so that I could plan ahead.

1 December 2022
Unprompted review
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Reply from EssentialExperiences

Hi Richard

Thank you for taking the time to leave us a fantastic 5-star review.

Rome is a fantastic city, and we are extremely pleased you enjoyed your trip here.

It is our pleasure to notify you of the transport strike, we are glad these did not hinder your break. Our goal is to always deliver outstanding customer service and we are thrilled to hear that we have exceeded your expectations and more.

Thank you so much for your wonderful feedback about our customer service team and the communications you received.

We look forward to you travelling with us again!

The Essential Experiences Team

Rated 5 out of 5 stars

A superb experience!

Would like to thank the team on arranging my buisness trip from London to Las Vegas.

For the most part everything had gone smoothly and any issues (courtesy of the airline) was handled swiftly and professionally.

All the stress of arranging travel and acommodation was handled for me and I got to travel care free!

10 November 2022
Unprompted review
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Reply from EssentialExperiences

Hi David

Thank you for the wonderful 5-star review on your recent business trip from London to Las Vegas.

We are very pleased to know that everything went smoothly and that you were able to travel carefree. At Essential Experiences, we pride ourselves in our excellent customer support and commitment to customer satisfaction.

Many thanks again for your review, we look forward to you travelling with us again!

The Essential Experiences Team

Rated 5 out of 5 stars

South Africa Trip

We recently had an amazing trip to South Africa booked through the fantastic Essential Experiences! The navigation on the website and the booking process was seamless. Any questions we had were answered extremely efficiently by the knowledgeable customer services team and we throughly recommend booking through Essential Experiences.

16 September 2022
Unprompted review
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Reply from EssentialExperiences

Hi Rob,

Thank you for taking the time to leave us a 5-star review! We truly appreciate you taking the time to leave us this feedback.

We are pleased to hear you found the website easy to navigate. Your lovely feedback about the customer service team will be passed on to them, as we greatly appreciate the fact you found them very helpful.

Here at Essential Experiences, we pride ourselves on being an excellent travel agency, offering the best customer service.

Thank you for recommending us to others, we look forward to welcoming you back for another fantastic holiday!

The Essential Experiences Team

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