Company is absolute scam. Cancelled flights and they kept the refund the airline gave. We received empty promises and lies. I am sure their response will be just another lie.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Booked a ticket. Flight was cancelled. No refund. According to EU law they have to refund the whole amount in 7 days. They are involved in some illigal practices. Avoid at all cost.
Company replied
Your website and application are very handful and easy. For busy people is more comfortable to visit your website and booked his reservation and flight than to open severel diferent websites for each... See more
Company replied
Overall, the site is easy to operate. But I could not find information on covid requirements for passengers on domestic flights in my country. I bought a domestic flight and I can't figure out if I ne... See more
Company replied
Company details
Information provided by various external sources
Самолетни билети на low cost и редовни авиокомпании, евтини резервации на полети и промоции. Резервирай самолетен билет онлайн или на 0700 15355!
Contact info
ulitsa "Sofiyski Geroy" 1, 1612, Sofia, Bulgaria
- esky.bg
2.8
Average
388 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything went well but by the time I…
Everything went well but by the time I paid, after filling out all info, the tickets were not available in the chosen price category...
25 March 2019
Unprompted review
Reply from eSky България
Hi Nikolay! Thank you for your opinion. This is a very valuable tip. We are constantly working to improve our systems to make reservations and traveling was even better and easier. All the best, eSky България
Great, useful, quick
I use it very often, I have even recommended it to foreign friends. Very useful.
24 March 2019
Unprompted review
Reply from eSky България
Hi Vilma! We are very happy that you are coming back to us. Thank you for your loyalty and enjoy your travels. Best regards, eSky България.
Site is easy to navigate
Site is easy to navigate, staff is always helpful.
23 March 2019
Unprompted review
Reply from eSky България
Hi Yana! Thank you very much for your feedback, we are very pleased. Have a nice trip and invite you again. Best regards, eSky България.
Fast and easy way to booking
23 March 2019
Unprompted review
Reply from eSky България
Hi T D! Thank you for your opinion :) Best regards, eSky България.
I’m grateful to be your customer
I’m grateful to be your customer. Thank you for your help for my travel.
21 March 2019
Unprompted review
Reply from eSky България
Hi Stefka! Thank you for your opinion. We are really nice. We invite you again! Best regards, eSky България.
The site is OK
The site is OK. The only problem I had was with the expired date of my pass. An option “unlimited” is not foreseen
20 March 2019
Unprompted review
Reply from eSky България
Hi Krassimira! Thank you for your opinion. Come again! Best regards, eSky България.
Found tickets and combination that none…
Found tickets and combination that none of the other sides found
18 March 2019
Unprompted review
Reply from eSky България
Thank you! :)
Raiting
Very comfortable for bookings. Very friendly staff. I recommend !
18 March 2019
Unprompted review
Reply from eSky България
Hi Tihomir! Thank you for your opinion. We are very pleased. Come again! Best regards, eSky Travel.
Wonderful
Wonderful, the company had helped me in extremely difficult situation and i am extremely grateful. Good job
18 March 2019
Unprompted review
Reply from eSky България
Hi Iva! Thank you for your opinion and appreciation for our work. We are very pleased. Have a nice trip! Best regards, eSky Travel.
The additional baggage payment is not…
The additional baggage payment is not so clear
17 March 2019
Unprompted review
Reply from eSky България
Hi Alexander! If you have any questions, write us a private message to the address cs-support@esky.com. Best regards, eSky България
It's the best place to reach the sky!
14 March 2019
Unprompted review
Reply from eSky България
Thank you Toni, it's nice for us. :)
Reply from eSky България
Hi Bistra! Thank you for using our services and for your opinion about us. Come again! Best regards, eSky България.
I'm very pleased from the work of…
I'm very pleased from the work of personnel of esky! I did a mistake with my reservation and just in a 15 minutes after my phone call for my mistake they organized my correct flight!
12 March 2019
Unprompted review
Reply from eSky България
Hi Анета, we are very happy that we could help you. :)
Best regards, eSky Travel.
Reply from eSky България
Thank you for the opinion. :)
Very good site
Very good site. Very fast services. Again I will use the services of E-Sky.
8 March 2019
Unprompted review
Reply from eSky България
Hi Ognyan! Thank you for the opinion, we are very pleased. Best regards, eSky Travel.
Reply from eSky България
Hi Stanimir! Thank you for your opinion and appreciating our work, we are very pleased. Best regards, eSky Travel.
super easy and super fast,only for 2-3…
super easy and super fast,only for 2-3 minutes I bought a ticket and I did hotel reservation
27 February 2019
Unprompted review
Reply from eSky България
Thanks. :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.