eShores Reviews 

818
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience in tailoring holiday plans. The booking process is frequently highlighted as easy and stress-free, with many appreciating how the company handles complex arrangements, ensuring smooth execution. Reviewers consistently report fantastic holidays, commending the quality of selected hotels and convenient locations. Many customers express high satisfaction with the overall service, emphasizing the seamless execution of multi-destination trips and complex itineraries, leading many to book repeatedly and recommend the company to others.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, often praising the seamless organization and... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professional and friendly approach... See more

Location

Reviewers mention positive feedback about location, with many praising the excellent and perfectly situated... See more

Booking process

People report positive experiences with the booking process, with many reviewers highlighting that flights,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked our holiday again with eshores to Costa Rica and again Chris was amazing. He tailored our requirements and stay and it was perfect. I would highly recommend eshores and our consultant Chr... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

Having come across this company by pure chance, I cannot fault them. Michelle not only picked out some great hotels but her consistent updates and emails meant we were completely at ease going away... See more

Company replied

Rated 5 out of 5 stars

Top quality assistance from Chris at anytime, day or weekend if required. Chris assisted from asking the right questions about us and what we needed from the 21 day 5 island caribbean tour. Total... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

5.0

Excellent

TrustScore 5 out of 5

818 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(818)

226 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing trip

Amazing trip. The whole thing start to finish went smoothly including flights, hotels and transfers. Hotels were decent and locations were exactly what we wanted. Kelly helped us plan the trip exactly how we wanted it. So helpful and so flexible. Great price as well.

24 November 2025
Unprompted review
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Reply from eShores

Hi Jack, thank you for your kind review. We're pleased you had such a great time and were pleased with the work Kelly did. The eShores Team

Rated 5 out of 5 stars

Andy the travel agent has been…

Andy the travel agent has been brilliant with his holiday and travel advice we use him all the time, would highly recommend

14 November 2025
Unprompted review
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Reply from eShores

Hi Kevin, thank you for your kind review. It's great to hear you use Andy regularly to book your holidays. We hope we can help with many more holidays. The eShores Team

Rated 5 out of 5 stars

Dave did it again!

We have been using Eshores since 2013 and just wouldn’t book our holiday anywhere else now. Dave got us the perfect tailored itinerary for what we asked for and everything ran smoothly. Nothing is ever too much trouble and the communication excels making it such a personalised experience at such reasonable prices.

16 November 2025
Unprompted review
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Reply from eShores

Hi Rachel, thanks for such a kind review and for booking with us for so many years, it's genuinely appreciated. The eShores Team

Rated 5 out of 5 stars

Thank you Hannah for making our holiday ‘The Best’

We’ve just got back from our multi-stop holiday to Sri Lanka, the Maldives, and Dubai. Hannah planned everything perfectly for us—the hotels were amazing, and we even managed to get an upgrade in the Maldives.

It was very reassuring to know that every single detail had been taken care of. I’m already looking forward to booking my next holiday with eShores

15 November 2025
Unprompted review
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Reply from eShores

Hi Jill, thank you for your review, it's lovely to hear you had such a great holiday and that you were pleased with the work Hannah did. We'll look forward to helping you with your next holiday. The eShores Team

Rated 5 out of 5 stars

Incredible Trip to Japan!

I've just got back from my second multi-centre holiday with eShores, this time to Japan, and I genuinely can't fault them at all. I've had the pleasure of dealing with Chris on both trips I've booked through them and he's just fab. From answering my 1000 questions and changing details multiple times for us (which I'm sure was a pain), to providing great knowledge on the places we visited, I can't sing his praises enough. All the hotels and transport we booked were great and the whole process is so easy. My friends who I went with on this trip were so impressed with everything he'd booked for us as well and I'll definitely be back in contact to book our next trip. I highly recommend them to anyone looking to go on holiday, whether it's a multi-centre trip or not :)

14 November 2025
Unprompted review
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Reply from eShores

Thank you for your lovely review. We’re delighted to hear your second trip with us was just as seamless and that Japan was so fab! Chris will be thrilled with your kind words — he always aims to make everything as smooth and stress-free as possible, so it’s great to hear his support made a difference. Thanks again and we will look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Wonderful Vietnam

We have just returned from Vietnam, what a Fantastic experience. Dave did us proud, from initial booking plus enabling tweaks we requested. Everything went like clockwork, flights, transfers, hotels etc. one thing that amazed me, we had a call from EShores out of hours whist sitting in hotel lobby in Phu Quoc to let us know our transfer flight to Bangkok was delayed by one hour, how good is that? Thanks once again EShores for a fantastic 3rd trip booked with yourselves

10 November 2025
Unprompted review
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Reply from eShores

Hi Julie, thank you for taking the time to submit a review. We're pleased you had such a great time in Vietnam and we're happy with the assistance you got from Dave. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

perfect trip - highly recommended

My sister used eShores to book her trip to Bali a few years ago, so i decided to give them a call to assist in planning my trip to Thailand. I spoke to Rachel who was fantastic. She listened to what i wanted and made some great suggestions. Within a couple of hours of our conversation, she sent me 3 itineraries of which 1 was almost perfect and i just tweaked very slightly. We had a fabulous holiday and i wouldn't hesitate in using eShores again

9 November 2025
Unprompted review
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Reply from eShores

Hi Rosh, thank you for your kind review. We're really pleased you trusted us with another holiday and had such a great experience booking with Rachel and had a great time in Thailand. We hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

Excellent service. Would highly recommend.

eShores arranged a brilliant itinerary and made all the bookings for us for our recent trip to Vietnam. Everything went exactly as planned and we could not have had a better time. From the initial advice we received, to the flexibility shown over our flight and hotel preferences, to the 100% accuracy of all the bookings, tickets, trips, transfers etc, eShores could not have done a better job for us. A big thanks to Nick and we will definitely use eShores again.

20 November 2025
Unprompted review
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Reply from eShores

Hi Belinda, thank you for your kind review. It's great to hear how pleased you were with the service provided by Nick and the team and that you had a great time in Thailand. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Dealt with Rachel regarding a multi…

Dealt with Rachel regarding a multi centre holiday to America and was very impressed with her effort and attention to detail when trying to sort out various hotels and room types and flights to suit our needs .There was alot of to-ing and fro-ing and not once did it seem like a job too big for Rachel who always remained calm and friendly when we spoke on the phone . Rachel is a credit to E-Shores and we hope to cross paths again in the future.

20 November 2025
Unprompted review
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Reply from eShores

Hi Robert, thank you for taking the time to submit a review and share your experience. We're so pleased you found Rachel so helpful, and hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

5 Star Travel Experience South America

The communication was excellent from first booking to amendments on our itinerary as well as follow up on returning from our trip. All flights, pre arranged car pick ups from and to airports on time and hotels were excellent. I would thoroughly recommend e shores travel for their breadth of knowledge regarding the places we visited, support package ( not required!) as well as the excellent customer service.

5 November 2025
Unprompted review
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Reply from eShores

Hi MC, thank you for your review. We’re really pleased to hear that everything ran smoothly and that you were happy with all the support throughout your trip. It’s great to know we helped make the experience so enjoyable. Thanks again for the recommendation — we hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Thailand Holiday

Michelle was very friendly and helped organise our whole trip to Thailand including flights, transfers and hotels. Communication was great and everything ran smoothly. We had an amazing holiday with no stress as everything was taken care of.
Thank you!

31 October 2025
Unprompted review
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Reply from eShores

Hi Abby, thank you for your review. We're delighted to hear that Michelle was so friendly and helpful, and that everything ran smoothly throughout your Thailand trip. It’s great to know you had such an amazing holiday. Thanks again for your kind comments — we look forward to helping with your next one. The eShores Team

Rated 5 out of 5 stars

Thailand

Andy from e shore made our holiday put it all together for us pick ups hotels and flights, and it all just worked amazing beautiful hotels. Can't thank Andy enough for making our hoilday the best to date.

1 November 2025
Unprompted review
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Reply from eShores

Thank you for your review Paul, and we're pleased it was so memorable We hope we can help again with your next holiday. the eShores Team.

Rated 5 out of 5 stars

Singapore & Cambodia holiday

The itinerary Hannah pulled together was perfect from flights and transfers as we moved around 4 locations to the hotels and locations in each place we visited.
We had a slight communication issue with transfers in one location but Hannah was quick to answer our emails and pick up directly with the hotel to confirm and sort everything out.
This is our 3rd time using Hannah for a Asia trip and we'll defiantly be using her again.

1 November 2025
Unprompted review
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Reply from eShores

Hi Lee, thank you for your review and kind comments. We're pleased Hannah has been so helpful and that you've enjoyed your holidays with us. We looking forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Thailand review

Chris our Agent was excellent front start to finish, nothing was ever an issue, he planned our package holiday and listened to our families requirements/needs and also made suggestions for trips which would suite everyone. He was alway on hand to answer any questions, fantastic service from start to finish would defo recommend booking with Chris and eShores company 100%

25 October 2025
Unprompted review
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Reply from eShores

Hi Hayley, thank you for your review and kind words about Chris. We're pleased you had a great a great experience. The eShores Team

Rated 5 out of 5 stars

We have had the most fantastic holiday

We have had the most fantastic holiday, all booked by Andy.
Everything went smoothly from the flights to the transfers and the hotels.
The hotels were perfectly situated, away from too much activity but still within distance to main attractions.
We would certainly book through e-shore again.

3 October 2025
Unprompted review
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Reply from eShores

Hi April, thank you for your kind review. We're so pleased to hear you had a great experience and were pleased with the work Andy did. The eShores Team

Rated 5 out of 5 stars

This was our first experience with Eshores

This was our first experience with Eshores and Michelle was so friendly from the start and her help and support throughout was really appreciated. Her knowledge of Sydney helped us to plan things for our holiday of a lifetime. We had a wonderful holiday in Singapore, Sydney and Gold Coast. Everything we asked for was arranged. Our apartment in Sydney the Adina Town Hall was amazing. Central location and beautifully furnished following a recent renovation. I have already recommended her to 2 family members to plan their holidays for next year and I wouldn't hesitate in contacting her again to book us another holiday.

27 September 2025
Unprompted review
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Reply from eShores

Hi Michelle & Brendan, thank you for taking the time to submit a review and sharing your feedback. We're pleased you found Michelle so helpful and had a great time in Singapore & Australia. Thanks for the recommendations and we'll looking forward to helping you with that next holiday. The eShores Team

Rated 5 out of 5 stars

Cities in Italy trip

The whole holiday felt very personalised and individual, and we really appreciated the peace of mind of having all our transport between destinations arranged. It made the trip so much more relaxing.

Emily's fantastic help and time in organising everything was very much appreciated. Her attention to detail sorting our accommodation and travel arrangements was professional and superb and any queries or requests were always answered promptly. We are looking forward to arranging our next holiday with eshores.

14 September 2025
Unprompted review
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Reply from eShores

Hi Maxine, thank you for your lovely review. We're pleased how happy you were with the work Emily did and that you had a great trip. We'll look forward to helping you with your next holiday. The eShores Team

Rated 5 out of 5 stars

South Africa’s Garden Route

The planned itinerary was exactly what we asked for and we enjoyed a full action packed 2 weeks of adventures in South Africa along the Garden Route. Along the way we had a couple of unexpected experiences and Chris always replied promptly with knowledgable advice to help us arrive at the solutions that were best for us.

We appreciate the all round support that Eshores provides. We are already considering new destinations for the future and will be discussing these with Chris soon for him to work his Eshores magic. Many thanks to Chris and the team.

4 October 2025
Unprompted review
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Reply from eShores

Hi Claire, thank you for taking the time to post a review and share your feedback. We're pleased you found Chris so helpful and that you had a great trip to South Africa. We'll look forward to helping with your next adventure. The eShores Team

Rated 4 out of 5 stars

Venice and Rome

This was the first time I had booked with eshores and definitely not the last! I loved that I could choose my dates and had a choice of low mid or high range hotels.
We went to Venice then a train to Rome. The hotel locations were great at both.
We've already booked another holiday with Eshores.

11 June 2025
Unprompted review
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Reply from eShores

Hi Kelly, thank you for your kind review and we're pleased you had a great time in Italy and we look forward to hearing how your next holiday goes. The eShores Team

Rated 5 out of 5 stars

Exceptional honeymoon

This is the 3rd holiday Andy has done for us. This one being a little more special as it was our honeymoon. The holiday was perfectly created to exactly what we wanted from activities to a peaceful tranquil environment. Andy listens to all of our needs and wants and made this holiday one never to forget! Already looking forward to planning out next adventure with Andy! Thank you so much!

3 October 2025
Unprompted review
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Reply from eShores

Hi Joanna, thank you for your kind comments about the service you get from Andy and we're pleased to hear that you had such a great honeymoon and are already looking at holiday number 4. The eShores Team

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