eShores Reviews 

826
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and accommodating approach, making the entire process stress-free. The service is frequently highlighted as first-class, with many appreciating the seamless organization of flights, hotels, and transfers. Reviewers note that everything goes smoothly, even when dealing with complex multi-destination itineraries or unexpected changes. People often describe their holidays as amazing and perfect, enjoying well-selected hotels and locations. Many customers express high satisfaction with the booking process, finding it easy to arrange tailor-made trips and frequently rebooking with the company.

What people talk about most

Holidays

Consumers find holidays to be positive, with many reviewers describing their trips as amazing, fantastic, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the outstanding one-to-one personal... See more

Location

Customers consistently note positive experiences with location, frequently praising the excellent and... See more

Booking process

Customers had positive experiences with the booking process, finding it incredibly easy and well-organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We organised a tailor made holiday to Borneo and Malaysia through Andy at E-Shores. He was extremely helpful and knowledgeable and supportive throughout the process, even when I threw a wobble about... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

Having come across this company by pure chance, I cannot fault them. Michelle not only picked out some great hotels but her consistent updates and emails meant we were completely at ease going away... See more

Company replied

Rated 5 out of 5 stars

Top quality assistance from Chris at anytime, day or weekend if required. Chris assisted from asking the right questions about us and what we needed from the 21 day 5 island caribbean tour. Total... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

4.9

Excellent

TrustScore 5 out of 5

826 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(826)

234 reviews in the last 12 months

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Rated 5 out of 5 stars

Andy

Andy, once again excelled himself, he arranged our 2 week trip to Thailand, everything was seamless from start to finish and it made it a truly awesome trip, we will be back to discuss our 2026 holiday with him soon!!

19 September 2025
Unprompted review
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Reply from eShores

Hi Raymo, thank you for your review and kind words about Andy. We're pleased you had such a great trip to Thailand and look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Perfectly organised holiday in every way

Our 2 centre holiday to Rome and Sorrento was perfect. Nick from eshores organised it all very professionally. From the air and rail tickets to the hotels and transfers everything ran smoothly. I will definitely use eshores next time we want a wonderful holiday organising. Thank you Nick!

13 September 2025
Unprompted review
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Reply from eShores

Hi Carolyn, thank you for your review and kind words. We're pleased you were happy with the service provided by Nick and that you had a great time in Italy. We look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Once again another fabulous trip…

Once again another fabulous trip organised by Michelle at Eshores.
We went to South Africa for a Safari and the accommodation, game drives and food was absolutely amazing.
We then flew to Mauritius from S.A for a relaxing beach holiday which was definitely needed after the Safari with early morning and evening game drives every day.
However, we did have a minor problem with the hotel whilst in Mauritius and I informed Michelle who was quickly on the ball helping to sort it out. (The problem was in no way the fault of Eshores) The problem was resolved and we thoroughly enjoyed our holiday.

10 September 2025
Unprompted review
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Reply from eShores

Hi Wendy, thank you for your lovely review. It's great to hear you had an amazing time in South Africa and Mauritius and were pleased with everything Michelle did to help. The eShores Team

Rated 5 out of 5 stars

Andy from eshores organised an…

Andy from eshores arranged an itinerary for us around Malaysia and Singapore. Everything was very well organised from getting all the paperwork to enjoying the holiday. Very flexible too with some last minute changes for one of the hotels booked and some refund getting handled very promptly. Would definitely use them again in future.

12 September 2025
Unprompted review
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Reply from eShores

Hi Sandrine, thank you for your kind review, we're pleased you had a great experience and holiday to Malaysia. We hope we can help again in the near future. The eShores Team

Rated 5 out of 5 stars

South Africa Multi centre holiday

Just back from our 3rd trip organised by Andy and the Eshore team. Had an amazing time in South Africa, Cape Town, Victoria Falls, Private Game resort and then Dubai, everything well organised as always. The hotels were fabulous, all transfers and flights no hassle, would highly recommend this company. Look forward to booking next years holiday. Massive thanks to Andy for all your recommendations and advice

13 September 2025
Unprompted review
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Reply from eShores

Hi Jon & Vic, thank you for your review. We're pleased you had a great time in South Africa and we're happy with the help Andy provided. We'll look forward to helping with your next adventure. The eShores Team

Rated 5 out of 5 stars

3 centre Italian trip

Just back from our 2nd 3 centre holiday organised by Dave and the Eshores team. All the transfers were easy and the accommodation was really central in each location and fulfilled our criteria. We definitely will be booking with eshore again as they go above and beyond to help with information and planning whilst keeping the trip in budget.

29 September 2025
Unprompted review
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Reply from eShores

Hi Katherine, thank you for your kind review. We're pleased you found Dave so helpful, and had a great trip. We will look forward to helping with your next holiday. The eShores Team

Rated 5 out of 5 stars

This is the first time i have used them…

This is the first time i have used them and won't be last, this was for a multi destination to Kula Lumpur Bali and Singapore.
Laura was who helped me put together flight hotel all the transfers. she advise where it would be best for us to to stay as my concern was we over 60's and my partner who has health issues( nothing serious but was concern). she helped from beginning until later when we had change of mind on the hotel we picked. For her no issue, gave me 3different choice with different prices which she changed it just less than 4 weeks before we flew out. Thank you very much Laura for all your help until next time 😊

6 September 2025
Unprompted review
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Reply from eShores

Hi Ranjan, thank you for sharing your feedback and your kind review. We're pleased Laura was such a help and that you had a great time travelling around Asia. We'll look forward to hearing from you about your next adventure. The eShores Team

Rated 5 out of 5 stars

Great company!

First time using this company and it definatly won't be the last! We had a fabulous holiday to Zanzibar And Dubai with the help of Hannah. Everything included that I asked for flights, hotels, transfers. We had no problems at all. We cant wait to book our next!

13 September 2025
Unprompted review
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Reply from eShores

Hi Lucy, thanks for your review and we're pleased to hear that you had a great time in Zanzibar and the UAE and were happy with the help you got from Hannah. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Great customer service

We used eShores for the first time for a two destination trip to Northern Spain. They created the package we wanted, including transport to and from the airport as well as an internal transfer. We were delighted with the service - from initial communication to follow up calls. Everything was as we expected and we had a lovely stress free break. We were particularly impressed with the car transfers - the drivers contacted us well in advance to confirm times and locations. It was lovely to receive the printed documentation in advance as well as the follow up call to asking the holiday was. The customer service has been exceptional with prompt responses to any queries. I would definitely use eshores again.

10 September 2025
Unprompted review
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Reply from eShores

Hi AW, thank you for your review and all your kind comments. It's great to here how pleased you were with the service you received and hat everything went smoothly with your trip to Spain. We look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

South Africa Fly Drive & Safari

This was the second holiday we had booked via eShores. The holiday was a fly - drive trip to South Africa taking in Cape Town, Stellenbosch, Hermanus, The Gondwana Game Reserve, Franschhoek and back to Cape Town. Chris handled all the questions and enquiries positively (thanks Chris) and enabled us to change the itinerary as and when required prior to departure.

11 September 2025
Unprompted review
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Reply from eShores

Hi Anton, thank you for your kind review. We're pleased Chris was able to help put together a great holiday to South Africa for you and we hope we'll be able to help you with holiday number 3 very soon. The eShores Team

Rated 5 out of 5 stars

Claire Smith - Oustanding Service

I honestly cannot recommend Claire Smith at Eshores enough! From the very first interaction, she was an absolute pleasure to work with – friendly, approachable, and so professional. Claire took the time to really understand what I was looking for and went above and beyond to try and find the perfect options.

What stood out the most was how patient she was throughout the whole process. Nothing was ever too much trouble, and she explored every possible route to make sure I had the best choices in front of me. Her communication was always prompt, clear, and super helpful, which made everything so easy and stress-free.

It was obvious that Claire genuinely cared about getting things right and wanted to provide the best service possible. That level of dedication and commitment is so rare and truly deserves recognition.

If you’re looking for someone who is not only knowledgeable and efficient but also incredibly supportive and willing to go the extra mile, I highly recommend Claire Smith at Eshores. She really is a credit to the team!

15 September 2025
Unprompted review
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Reply from eShores

Hi Ash, thank you for taking the time to write your review and for sharing your experience. It's so great to hear how please you were with the service you received from Claire and we hope you will be back in touch so she can help you with your next holiday. The eShores Team

Rated 5 out of 5 stars

Another great service and excellent…

Another great service and excellent itinerary put together by Andy at Eshores for our multi centre USA trip visiting New York; Boston; Las Vegas and San Francisco.
The whole end to end process from arranging holiday was seamless. All the hotel choices, international and internal flights went seamlessly and once again Andy and Eshores came up trumps in providing my wife and I a fantastic and memorable experience. Would highly recommend using this company for your holiday travels.

22 September 2025
Unprompted review
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Reply from eShores

Hi Adrian, thank you for your review and kind words about the service provided by Andy. We're pleased you had a great trip to the USA and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Venice and lake garda

Absolutely brilliant service from Michelle from start to finish. She had thought of everything and was so helpful on where to stay in lake Garda. We will definitely use eshores again

8 September 2025
Unprompted review
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Reply from eShores

Hi Sharon, thank you for taking the time to write a review and we're pleased to hear you were happy with the help Michelle provided. We look forward to helping with your next holiday. The eShores Team

Rated 5 out of 5 stars

Perfect holiday organisation

We have worked with Michelle at eShores for our last 3 trips. She is really helpful and has organised our holidays perfectly each time we would not use anyone else to organise our plans.

7 September 2025
Unprompted review
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Reply from eShores

Hi Tracey, thank you for taking the time to write a review and your kind words about Michelle. We'll look forward to helping you with holiday number 4. The eShores Team

Rated 5 out of 5 stars

Istanbul, Andros, Athens

The organisation by Nick at eShores prior to my trip, and the execution of it while I was there was first rate! We went through several iterations to get to my final itinerary, Nick always happy to cater for my requests.

The hotels were supremely positioned: Istanbul within 3 minutes walk of the Blue Mosque; Athens only 500m from the Acropolis and was immeasurably better than I'd hoped it might be in terms of size and quality! Boutique chic!

The transfers were very good. The taxi from Istanbul was a spotless brand new 10-seater Merc - I felt like royalty! The chilled complimentary bottles of water were a very welcome touch!

Overall 10/10, couldn't be faulted. I'd happily use Nick and eShores again.

All in all - absolutely fantastic!

2 September 2025
Unprompted review
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Reply from eShores

Hi Ian, thank you for your kind review and all your lovely comments about Nick and your experience, it's great to read how much you enjoyed your trip to Turkey and Greece. We hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

What a wonderful Safari…

What a wonderful Safari holiday.Everything was first class, particularly the hot air balloon flight over the Serengetti. All Safari drives were full of animal spotting and our guide was very knowledgeable. I would not have any hesitation recommending eShores to anyone. Thank you for a spectacular holiday.

3 September 2025
Unprompted review
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Reply from eShores

Mrs Delena Walker, thank you for your kind review. We're so pleased you enjoyed your safari and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Another great holiday

This was the 3rd holiday booked with eshores. Yet again it was a delight. We did 11 nights between Budapest, Vienna and Praque.
Michelle did an absolutely fantastic job. The transfers were seamless and the hotels were great. They were also ideally situated in each city.
Cannot recommend this company enough.
Will definitely be booking a 4th with them

31 August 2025
Unprompted review
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Reply from eShores

Hi Mark, thanks for you review and kind words about Michelle. It's great to hear how happy you've been with your last 3 hols and we'll look forward to helping you with number 4. thanks again, the eShores Team

Rated 5 out of 5 stars

eShores trip to South Africa

eShores and their rep Chris took the time to listen to my actual holiday requirements and built an amazing package to South Africa. All accommodation was excellent and of a really high calibre. Advice on the Garden route with stops was spot on. The Gondwana Game Reserve was the highlight of the holiday which as we originally wanted Kruger Park, i was a little bit wary but the staff here are amazing and make it a more personalised experience so glad this was offered from eShores.

19 August 2025
Unprompted review
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Reply from eShores

Hi Ann, thanks for your review and kind words about Chris. It's great to hear how pleased you were with your experience and that you had such a great time in South Africa and with your safari. We hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

Once in a lifetime!

I’ve just got back from a once in a lifetime trip in which I got married in Las Vegas and then continued our journey to New York. Hannah at eShores was absolutely amazing and took care of the whole organisation of the holiday, leaving myself and my partner to organise the wedding part of the trip. Hannah was incredibly attentive, asking what specifics we required for our holiday and making it all happen well within our budget - we managed to stay at our desired hotels and even got upgraded in our first hotel. This was ultimately all down to Hannah. We can’t thank you enough and we will definitely be seeking out her expertise in the future! Thanks again. ❤️

24 August 2025
Unprompted review
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Reply from eShores

Hi Fay, thank you for your lovely review, it's great to read and we're pleased you enjoyed the trip to the USA so much and were so happy with the help you got from Hannah. Hope the wedding was amazing and we look forward to hearing from you again in the future. The eShores Team

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