Alice was pleasant but spoke too fast which coupled with her strong accent made it difficult to understand. We had to ask her to slow down several times. Unfortunately the confirmation emails did... See more
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See what reviewers are saying
Paid our holiday in full of £1500. 5 nights in Portugal 17th-22nd October 2024. We went on our family holiday. A further £686.65 payment was taken out of our account without our permission on... See more
Company replied
Kevin has been amazing arranging our holiday. He originally booked our holiday and found a great all inclusive deal at a four star hotel for the same price as the three star we was originally looking... See more
Alex was extremely patient also very understanding very helpful..Alex explained everything to us he was very knowledgable & made this an easy experience to book and left us feeling safe that everythin... See more
Company replied
Company details
Written by the company
Online Travel Agency
Contact info
1, Chapman house, TW13 4FB, London, United Kingdom
- 02035973445
- hello@escapefreaks.com
- escapefreaks.com
Kevin is very helpful and accommodating…
Kevin is very helpful and accommodating and very understanding in our needs due to ill health he is a superstar my hero, thanks you Kevin once
20 April 2023
Unprompted review
Kevin is a top man
Kevin is a top man. Very helpful. Couldn't of done it without him
20 April 2023
Unprompted review
Eric was very helpful and knew what he…
Eric was very helpful and knew what he was talking about got everything booked and nothing was a trouble for him had a really good experience would definitely book again with eric
19 April 2023
Unprompted review
Sidney who I spoke to was 5 star
Sidney who I spoke to was 5 star. He was excellent and he checked us in and will help us on the way home. Couldn't have helped more.
Great guy and great service
18 April 2023
Unprompted review
As it said on the can
11 April 2023
Unprompted review
Will def be using this company again
Will def be using this company again. Kevin has been a top guy, 100% dedicated to helping me - 5 star guy.
Kevin is a top bloke.
15 April 2023
Unprompted review
Absolutely fantastic
Absolutely fantastic. Ashley was so helpful and answered any query and listened to what we wanted and endeavoured to make sure all requirements were met . Communication was excellent . Professional, caring and warm . Wouldn’t hesitate to use this company again . Thank you .
10 March 2023
Unprompted review
Kevin was very thorough
Kevin was very thorough, polite, friendly and considerate. He answered any questions I had and even helped me with my phone technology.
Thank you Kevin.
3 March 2023
Unprompted review
Sydney thank you. Perfect service
Sydney was a fantastic travel agent help me with my booking. I gave a lot of requests to him and he was very accommodating in doing what I was trying to ask for even though what I chose wasn't major result. Like most I would have been concerned booking this through messenger but he was happy to take a phone call and my details and my purchases went through very successfully.
Sydney if I ever have a chance to meet you I'll book you a holiday. Don't know if I can promise it though hehe
1 March 2023
Unprompted review
Sydney was patient and professional
Sydney was patient and professional. I was concerned as I had not used this service before, but he was very understanding and called me to allay my concerns. I will definitely use him again
26 February 2023
Unprompted review
Sidney was brilliant super helpful a…
Sidney was brilliant super helpful a delight to deal with give him a pay rise
26 February 2023
Unprompted review
Very good service
Very good service
Sidney do everything to give me the best deal
21 February 2023
Unprompted review
5* for Kevin
Kevin was very polite and helpful, I will definitely be booking future holidays with him. Thank you Kevin!
21 February 2023
Unprompted review
Amazing service from Sidney
Amazing service from Sidney. Very knowledgeable and helpful.
16 February 2023
Unprompted review
I had a few questions so called the…
I had a few questions so called the booking line and spoke to the Sales team. They were excellent, really helpful, clear and provided all the info for the booking over the phone.
26 November 2022
Unprompted review
Good service from Escape Freaks
Good service from Escape Freaks. The website is user-friendly and easy to use. They have cheaper accommodation deals than booking.com or other companies.
26 November 2022
Unprompted review
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