Both my wife and I trusted this hospital with our health, but it turned into an absolute nightmare. When we contacted them to explain the serious mistakes they made with our care, their response w... See more
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See what reviewers are saying
I had a Septorhinoplasty with Dr. Mina Jahani, everything went very well and overall I'm pretty happy with the results so far. I am only about 2 weeks out but everything so far is going fine.... See more
Company replied
Before the time I arrived on the 2nd August till 10th August 2026 my experience was exceptional. It started with my positive interaction with Setayesh who arranged everything for me nothing was eith... See more
My experience was great from start to finish, my surgeon Dr Gokhan Semerci was outstanding, his work is pristine and he is such a gentleman, you can just tell he takes pride in what he does, and if... See more
Company replied
Company details
- Hospital
- Dental Clinic
- Hair Transplantation Clinic
- Medical Center
- Plastic Surgery Clinic
- Weight Loss Service
Written by the company
Erdem Hospital is a multi-specialty hospital group headquartered in Istanbul, Türkiye, serving patients for over 38 years with a care-first approach. Our experienced medical teams provide a wide range of treatments most commonly plastic surgery, bariatric surgery, dental treatments, and hair transplantation supported by modern facilities, clinical protocols, and coordinated patient services. What makes us different is how we combine medical expertise with end-to-end patient support. From the first online consultation to the day you return home, our international patient team helps with planning, clear communication, and continuity of care. We offer multilingual assistance, transparent pre-op guidance, and structured post-treatment follow-up to help patients feel informed and supported at every step. We operate under the regulations and oversight of the Turkish Ministry of Health, and we continuously work to improve patient experience, safety, and service quality. We support international arrivals with optional airport transfers and accommodation coordination. You can reach us via phone, email, website contact form, and WhatsApp. Follow our social channels to see patient stories, updates, and health information.
Contact info
Saray Mahallesi Alemdağ Caddesi, Sezer Sk. No:3 D:5, 34768 Ümraniye/İstanbul, 34768 , Istanbul, Turkey
- 905465595329
- info@erdemhospital.com
- erdemhastahanesi.com.tr
You should know
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ad a very disappointing experience with consultant …
We had a very disappointing experience at Erdem Hospital.
My sister had liposuction and a tummy tuck, and while the surgery itself is not the main issue, the behavior of the consultant, Alina Bejenaru, was extremely unprofessional throughout the entire process.
Before the surgery whenever my sister or I asked questions, she spoke in a rude and disrespectful manner. Her tone made us feel uncomfortable and ignored, instead of supported and informed.
After the surgery, when we contacted her for aftercare guidance, her attitude remained dismissive and unpleasant. Post operative care is a very sensitive time, and patients deserve patience, empathy, and clear communication which we unfortunately did not receive.
Because of this experience, I do not recommend Erdem Hospital, especially due to the lack of professionalism and poor patient communication from this consultant.
23 December 2025
Unprompted review
Reply from Erdem Hospital
Hello Tipu Khan,
Thank you for taking the time to share your feedback. At Erdem Hospital, we truly value our patients, their comfort, and their well-being, and providing high-quality care and support is always our priority.
We have carefully checked our internal systems; however, we were unable to find any records that match the information or contact details provided in your review. For this reason, we are currently unable to verify the case mentioned.
That said, we take all feedback very seriously and have shared your comments with the relevant teams for review. We would kindly ask you to contact us directly so we can better understand the situation and provide you with appropriate support.
📞 WhatsApp: +90 546 559 53 29
✉️ Email: patient.experience@erdemhospital.com
We remain committed to addressing concerns transparently and ensuring the best possible experience for all our patients.
Kind regards,
Patient Experience Team
Erdem Hospital
Breast Surgery
I went to this hospital for my breast operation, everything went very smoothly. And the operation was successful. The nurses were amazing they would be there anytime I needed them. They regularly checked on me and made sure I was okay. I would definitely recommend this hospital to anyone looking to have surgery.
30 September 2025
Unprompted review
Reply from Erdem Hospital
Dear Anam,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
The entire experience was a 10/10
The entire experience was a 10/10. Everything was well planned, the hospital staff was incredibly attentive and helpful, and Dr. Ali Solmaz is a great doctor.
3 December 2025
Unprompted review
Reply from Erdem Hospital
Dear Carlos Piñeiro,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
Excellent care and results – highly recommend
had my mummy makeover at Erdem Hospital in July and I honestly couldn’t be happier with my experience. From the very beginning, Dr Furkan took the time to really listen and understand exactly what I wanted. He explained everything clearly and made me feel confident and reassured throughout the whole process.
The hospital staff were absolutely amazing — friendly, caring, and always there to help. I felt well looked after from the moment I arrived until after my surgery, and nothing was ever too much trouble for them.
Overall, my experience at Erdem Hospital was excellent, and I would highly recommend Dr Furkan and the whole team to anyone considering cosmetic surgery.
13 July 2025
Unprompted review
Reply from Erdem Hospital
Dear Amy Bennett,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
Gastric Sleeve
I had a gastric sleeve in June and everything went well. Everything was well organized, the transport from the airport was easy, the checks were done in the morning, the surgery in the afternoon. Apart from the pain at the place of the cuts I did not have any pain. The nurses made sure I got what I needed.
The hospital responded promptly if I had any questions.
10 June 2025
Unprompted review
Reply from Erdem Hospital
Dear Norbert,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
Esra best nurse ever
Esra best nurse ever
Take care me perfectly 6 floors
10 December 2025
Unprompted review
Reply from Erdem Hospital
Dear Reda,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
Dr Vefa is an artist! Highly recommend Erdem Hospital
The hospital nurses were very professional, polite and helpful. Anything I needed they helped me with. The hospital is clean. With all facilities. The nurses did vital checks many times to ensure I was good at all times. Dr Vefa is truly outstanding, so professional and caring. I am overly happy with my results, they are better than I could have imagined. Dr Vefa is an artist and is confident in her work. I would highly recommend the Dr for surgery. The representatives were amazing answered all questions I had within minutes. Communication was amazing. My coordinator Ali, was caring, kind and so helpful, fluent in English which made communication effortless, could not have asked for a better experience or care. I have had such a positive experience, I could not have had a better experience I am so grateful for every step of the way as it was perfect.
2 December 2025
Unprompted review
Reply from Erdem Hospital
Dear Ava Rose,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
I had such a positive experience at…
I had such a positive experience at Erdem hospital and I would highly recommend them for treatment
The standard of care at the hospital was delivered to such a high standard and the building itself was modern and clean
The discharge hotel deserves a five star review for overall comfort, staff, location and breakfast
I wouldn't hesitate to return for more treatment
19 May 2025
Unprompted review
Reply from Erdem Hospital
DearJane Thompson,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
I did rhinoplasty in Erdem hospital and…
I did rhinoplasty in Erdem hospital and I must say the care, transport, doctor, nurses everything was very nice and this experience was really good. I flew from Poland and hotel provided by them was also very good and perfect for recovery. Hospital is very clean, nurses are really nice. I was also informed about everything without issues.
27 November 2025
Unprompted review
Reply from Erdem Hospital
Dear Marysia Gołębiewska,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
Incredible experience in the Hospital…
Incredible experience in the Hospital Erdem...Instanbul.. Very professionals and lovely Hospital....Every you feel so nice and sure in the expert care... I was dear May 2025 and for facelifting and neck lifting. ....Perfect....Next year in May 2026 I go again for more treatment. .The Hotel it's really 5 stars and the staff very very gentle....The breakfast incredible. RECOMENDED 100%....MAURA OF CANARIAS ISLAND. ....MANY THANKS ERDEM....
14 May 2025
Unprompted review
Reply from Erdem Hospital
Dear Maura,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
It was 5 star from start to finish
It was 5 star from start to finish, from the moment we arrived and our very lovely transport which was very fancy, when we got to the hospital everything was so quick which for me was great l, it didn’t let the anxiety take hold waiting about, would highly recommend
23 November 2025
Unprompted review
Reply from Erdem Hospital
Dear Amy,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
This clinic is amazing
This clinic is amazing - I have recently had TT, MR and 360 Lipo done by Professor Mehmet Fatih Peker.
From arriving on the Sunday evening and being collected at the airport to meeting my translator I was at ease and felt comfortable and confident. I was admitted to the ward where the nurses were absolutely brilliant ( there is a language barrier however they do know the basics so no issues and your translator is always on hand).
My surgery took place after an initial consultation with Professor Peker and his team and to be honest I didn't feel the anaesthetic going in so was unaware of anything until I woke up back in my private bedroom. The first two days were obviously a bit of a blur but by the third day I was walking , going to the toilet and eating normally. I had dressings to my scar area and the nurses / doctors were checking me on a regular basis along with my blood pressure etc. Pain killers and antibiotics were also given on a regular basis. I was discharged to a lovely hotel on the Thursday where I rested with the full back up of my co-ordinator in case of any issues ( there were none)
I am now back home in the UK and on day 10 of my recovery plan and I can honestly say I have no regrets at all. My scar is healing beautifully and the bruising is fading with the help of Arnica Oil. The hospital have messaged me asking for pictures and answering any questions I have. The service and treatment I have received from Erdem was exceptional and I would not hesitate to recommend them to anyone seeking treatment / surgery.
17 November 2025
Unprompted review
Reply from Erdem Hospital
Dear CHELSEA LAUREN WALSH,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
Breast Reduction Experience
I had a breast reduction at this hospital and everything I have to say is positive! The care I received whilst here was amazing. I would definitely recommend my surgeon Dr Aysegul Sivri also. I hope to have another surgery in the future and will definitely come back if I decide to go ahead!
16 September 2025
Unprompted review
Reply from Erdem Hospital
Dear Kate Ward,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
He was the one who help me an…
He was the one who help me an everything now it’s again good. Thank you for your helping Ahmed.
7 November 2025
Unprompted review
I had a makeover procedure at Erdem…
I had a makeover procedure at Erdem Hospital, and the experience was exceptional from beginning to end. The entire team was incredibly professional, supportive, and attentive. From the consultations to the surgery and recovery, I felt genuinely cared for every step of the way.
The hospital is modern, spotless, and very well organised. My surgeon explained everything clearly, set realistic expectations, and delivered results that went beyond what I hoped for. The nurses and coordinators were always checking in, making sure I was comfortable and confident throughout my stay.
My results are absolutely amazing, and I feel better than I have in years. I’m truly grateful to everyone at Erdem Hospital for their skill, kindness, and dedication. I would highly recommend them to anyone considering a makeover procedure.
22 September 2025
Unprompted review
Reply from Erdem Hospital
Dear Claudia Pizzimenti,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
From my first interaction to the last…
From my first interaction to the last minute I left, I felt safe. It was my first time in the country but it won’t be my last. Firas was very patient and so helpful throughout the entire process. A big thank you to the entire Erdem team for going above and beyond and making my stay so peaceful and unproblematic. I could go on in endless praises. I just want to say thank you from the bottom of my heart.
24 November 2025
Unprompted review
The team at Erdem were respectful and…
The team at Erdem were respectful and good at their job. The process of airport pickup to operation, drop off was good and Neda my consultant planned things well. A special thank you to the team for accommodating me by working on Sunday for the post procedure wash.
15 November 2025
Unprompted review
Reply from Erdem Hospital
Dear Sam,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
I first visited this hospital three…
I first visited this hospital three years ago for my gastric sleeve surgery, and my experience with Erdem has been exceptional from the start. The staff were amazing, and both my cousin and I felt well cared for throughout the entire process.
A year later, my dad underwent the same surgery at the same hospital, followed by two more of my cousins. Each time,Erdem went above and beyond to provide outstanding care.
Most recently, I returned this year for the mummy makeover I had breast augmentation and a tummy tuck , and once again the staff were fantastic. I was so scared of this surgery but with the staff and amazing surgeon they helped me through it all. The level of care far exceeded my expectations, the procedure went smoothly, and my cousin—who had the same treatment—was equally impressed.
Erdem has consistently provided excellent service and support, making every visit a positive experience for me and my family.
And they still continue to contact me to see how I am this hospital is outstanding
8 August 2025
Unprompted review
Reply from Erdem Hospital
Dear Megan Doherty,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
From the time of booking to returning…
From the time of booking to returning back to uk everything run like clockwork all the staff and nurses were very friendly and what I had in mind when I went over the surgeon said he didn’t want to do the surgery as I’m wasting my money he suggested something cheaper he could of kept quiet and took my money and aftercare carry’s on when you leave turkey the hotel they use is beautiful
18 September 2025
Unprompted review
Reply from Erdem Hospital
Dear Amanda Cullen,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
Reply from Erdem Hospital
Dear Rukhsar Qureshi,
Thank you sincerely for taking the time to share your positive experience with Erdem Hospitals. Your kind words mean a great deal to our entire team, as they reflect our ongoing commitment to providing the highest standards of medical care and patient support.
We are truly delighted to know that you felt well cared for throughout your journey with us. Your trust encourages us to continue improving every aspect of our services, ensuring that each patient receives the same level of attention and dedication.
The best reward for our team is knowing that our patients feel comfortable recommending Erdem Hospitals to others who may be seeking safe, professional, and compassionate medical care. Your voice carries great value, and sharing your journey inspires confidence for those considering taking the same important step.
With gratitude and best regards,
Patient Experience Department
Erdem Hospitals
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