You put us in touch with a financial advisor who was absolutely brilliant. He listened to what we wanted, explained thoroughly everything and gave us multiple options based on our needs and individual... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very quick response. Ashley very friendly. Asked questions and explained how it worked. Was always available if I had any questions . I would recommend him to anyone looking for advice for Later Li... See more
Company replied
Rachel was professional, friendly and knowledgeable. She took time to listen to me and explained the process throughly. I am glad I chose this company for the advice I needed and would definitel... See more
Company replied
Very prompt at getting in contact and then putting me in touch and setting up with a financial advisor who has lots of experience in this area. Very satisfied thank you 😊
Company replied
Company details
About Equity Release Advice
Written by the company
Equity Release Advice is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.
Regulatory DisclosuresContact info
Unit 5 Airport West, Lancaster Way, Yeadon, LS19 7ZA, Leeds, United Kingdom
- 0800 008 6257
- enquiries@equityreleaseadvice.co.uk
- equityreleaseadvice.co.uk
4.9
Excellent
507 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very informative
They arranged for an advisor to call us.
We had a 30 minute call booked.
The advisor was very helpful and gave us all the information we needed.
All our questions were answered and a detailed report was sent to us.
There was no pressure and would feel happy to contact them again if we decided to go ahead.
7 October 2026
Reply from Equity Release Advice
Good evening,
Thank you for such a detailed review. It’s good to hear your call with the adviser was well organised, that all your questions were answered and that you never felt pressured. We’re glad the introduction worked well for you.
Many thanks,
The Equity Release Advice Team
James was pleasant and easy to talk to…
James was pleasant and easy to talk to and I felt assured and not judged.
6 October 2026
Reply from Equity Release Advice
Hi Kevin,
Thanks for your review. It’s lovely to hear the conversation felt easy and that you felt reassured.
Best wishes,
The Equity Release Advice Team
Very helpful
6 October 2026
Reply from Equity Release Advice
Good evening,
Thank you for your feedback. It’s great to hear you found us helpful.
Many thanks,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Belinda,
Thanks for your review. It’s good to hear you found the experience reassuring.
Best wishes,
The Equity Release Advice Team
Will was very helpfull and nade ne feel…
Will was very helpfull and nade ne feel at ease
5 October 2026
Reply from Equity Release Advice
Hi Susan,
Thank you for taking the time to leave a review. It's lovely to hear our team was helpful and made you feel at ease.
Many thanks,
The Equity Release Advice Team
Very quick response from first enquiry
Very quick response from first enquiry. Very friendly and polite on the phone and answered all of my questions. The entire process was explained and made me feel at ease.
2 October 2026
Reply from Equity Release Advice
Hi Ian,
Thanks for sharing your feedback. It's great to hear our team responded quickly and that the call felt friendly and polite. We're glad you came away feeling at ease.
Best wishes,
The Equity Release Advice Team
The staff was very helpful for me and…
The staff was very helpful for me and they were listening to what I was saying they were explaining everything to me about what will happen when Martin will ring me up on Tuesday afternoon to explain what equity is and to see what quotes I can have
2 October 2026
Reply from Equity Release Advice
Hi Julie,
Thank you for your review. It's good to hear you felt listened to and that our team made it clear what to expect from your upcoming call with the adviser.
All the best,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Rachel,
Thanks for the review. It's good to know our team came across as prompt and professional.
Best wishes,
The Equity Release Advice Team
The young man
The young man, James, was wonderful, taking time to listen to what I had to say, giving me the appropriate information I asked for. Generally I received a first rate service.
28 September 2026
Reply from Equity Release Advice
Hi Dorothy,
Thank you for such kind feedback. It's wonderful to hear our team took the time to listen and that you were happy with the service overall. We'll be sure to pass your comments on.
Many thanks,
The Equity Release Advice Team
Helpful and quick with handling my…
Helpful and quick with handling my initial call. Appointment with an Equity Release Specialist made very quickly too.
23 September 2026
Reply from Equity Release Advice
Good afternoon,
Thanks for sharing your experience. It's great to hear your call was handled quickly and that an appointment with an adviser was arranged without delay.
Best wishes,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Gavin,
Thanks for the lovely feedback. It's great to hear your call with our team felt friendly, helpful and positive.
Best wishes,
The Equity Release Advice Team
Quick and easy and curteous
17 September 2026
Reply from Equity Release Advice
Hi Lynn,
Thank you for leaving a review. It's good to hear the process felt quick and easy and that our team was courteous throughout the call.
Many thanks,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Jatinder,
Thanks for your feedback. It's great to hear our team was polite and kept things clear. Keeping things straightforward while connecting people with a financial adviser is always our aim.
Best wishes,
The Equity Release Advice Team
Excellent Professional service
Excellent Professional service
The representative was extremely knowledgeable and supportive gave me 100% information and advice.
Matt is a credit to your organisation
10 September 2026
Reply from Equity Release Advice
Hi John,
Thank you so much for this lovely feedback. It's great to hear you found our service professional and that the adviser we connected you with was knowledgeable and supportive.
We'll be sure to pass your kind comments on.
Many thanks,
The Equity Release Advice Team
Very professional ease of exploration …
Very professional ease of exploration to information needed very good communication.
9 September 2026
Reply from Equity Release Advice
Hi Steven,
Thanks for taking the time to leave a review. It's good to hear you found the process easy to navigate and the communication clear throughout.
Best wishes,
The Equity Release Advice Team
Quick clear response great customer service
Quick clear response set up free advice appointment so I know all options available to me customer service was first class nothing too much trouble
4 September 2026
Reply from Equity Release Advice
Hi Margaret,
Thank you for your kind words. It's great to hear our team responded quickly and got your appointment set up with an adviser so you could go through your options. We're glad the service felt first class throughout.
Many thanks,
The Equity Release Advice Team
Very reassuring
Very reassuring, professional and very clear. Gave me good information.
Response time was done very quickly
I would most definitely recommend your service. It is a very difficult time being separated and I felt this call to be very reassuring
2 September 2026
Reply from Equity Release Advice
Hi Anne,
Thank you for sharing this. It's good to hear you found the call reassuring and the information clear during what sounds like a difficult time. We're glad our team were able to make the process feel comfortable whilst connecting you with an adviser.
Best wishes,
The Equity Release Advice Team
A freindly discussion which i found…
A freindly discussion which i found informative and interesting.
2 September 2026
Reply from Equity Release Advice
Hi Colin,
Thank you for your feedback. It's great to hear you found the discussion friendly and the process interesting to go through.
Many thanks,
The Equity Release Advice Team
Answered immediately and sounded professional
Answered immediately and arranged an appointment for 2 days time. Helpful and friendly.
1 September 2026
Reply from Equity Release Advice
Good afternoon,
Thank you for your feedback. It's great to hear our team were able to get back to you quickly and get an appointment arranged so soon. We're glad you found them helpful and friendly.
Many thanks,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Raymond,
Thanks for sharing your feedback. Glad to hear the conversation was a useful one.
Best wishes,
The Equity Release Advice Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.