ePayService Reviews 340

Hello Lucian, The verification from Epayservice is fake, is a excuse to stole your money, ^ so people believe that will get the money in the future ^
Is your right to have your money’s withdraw, because I’m sure 99% of you all who complain here, has give prove ID card and prove of address and phone verification when you open the account.
Waik up because this verification doesn’t exist!
Arbiter complain is all you need to do as I did !
They literally stole your money, even the lawyer told me.
There is no platform in this world that make this kind of verification.
Hope this helps.

I don't even get an incoming SMS code anymore.I cannot contact them in any way.I have no access to my money in any form.

Mtacc rented an apartment from me. Now they have now left, and refuse to pay the monies due to me (1600 euro) for utilities, damages, and internet services.

I thought that only I lost the money, I am extremely angry I passed the check in December last year and over two months they simply blocked everything, at my request to send the money back to payer i just hear that is impossible, I honestly think that they stole the money and now this check is just a pretext

Careful!!! Does not pay Epayservice. Careful!!! They say they have maintenance. This maintenance message is from September 2022. This is the message when you want to transfer your money. "Due to technical maintenance the access to some service functions and account sections may be temporarily unavailable"

Is there here someone that got their money ? I did not even received ticket for verif since 28 febr. Still have my money blocked there.
I sent them a ticket and no answer for 1 week.
The persons that wrote to Malta Finance , can u tell us if something can be solved if we make complaint ? Hope we all recover our money.

Hello, my money worth over 7000 euros was stolen. Service is terrible, no answers, even blocked the ability to enter the service. I can't even log in. Help, please, how to file for arbitration? thank you i wrote already in arbitrage and no, they live chat doesnt work! Its lie as all their service. They doesnt answer me for the last few weeks at all.

Around half a year I can’t use my money, it’s stuck there on my account and I need to wait they will give me a IBAN code, but as I see it will never happen (( it’s stupid situation coz I am abroad, pregnant, need this money and they just lie to me, that I will get it soon, and no way to get the money out ((

I've recently engaged my attorney to handle this matter. I'll also instruct them to report this to the Malta Financial Services Authority and take steps towards barring them from conducting business.

its pretty clear from reviews in here that they are no good, and not paying out people's money. witch is called stealing or a scam!

They steal money. When transferring cryptocurrencies to them, the transaction is canceled, the money is transferred to their crypto wallet, but they do not get to the wallet of the payment system due to the cancellation of the transaction. They respond to a ticket once a day that they are not interested. All. There is no money, and no one cares. I was left without $400 on the ePayservices website.

Don’t use this service.
They will always find a way to block your money or charge you absurd fees even just for breathing.
The support is the cheapest ever seen in my life.

I agree with the users who suggested to gather and sign for a petition. This has gone too far. I had no notice, undergone no verification, they didn't apologize for nothing. And it appears they have no intention to release the funds. Two months and a half.

When are you going to give our money back? Considering that many banks in the world are going bankrupt and 2008 may happen again, how dare you hold our money and not even notify us that you were going to block the wallet, so that we could transfer the money to the card? Who is going to pay for the inflation, since our money is stuck and it's losing value? Send all our money back to the companies that paid us! These are companies that you have been working with for many years and they were not high risk when you agreed to receive money from them. But all of a sudden, they are high risk now. The truth is that you are using our money for something else, you probably invested it in something. Who gave you the right to hold our money while doing the verification? You could have just verify the clients and not freeze the wallet. I am also considering contacting a lawyer or joining others for a mass action to sue you, because you had no right to touch our money.

0 stars . I'm still waiting after 8 weeks to get a sepa transfer authorised. Getting fobbed off left right and center. Can some one please help with what I can do to get my money ?? Has anyone even got thier money from this company. A friend of mine used this company last year and was able to get money. I just want an international bank transfer to the UK. Once to get what's in there out! Its my money they have effectively stolen it!!!

I am in the same boat as everyone else. The funds that are in the account are stuck there, without being able to use them in any way, even though i did the verification and i have been told i passed the verification a month ago.
What could be the hold up, if i already passed? I am writing support and they just ignore my questions.
At this point, after working with this company for over 10 years, on and off, i can say it’s the worst one in the industry.

@epayservice, i don t know what you are glad about, knowing that someone used to have trust in you, 4 yrs ago. The truth is that it is realy sad to see that in such a short time you have become the worst company in your branch, voted by your customers…

Btw, have you all seen that Paxum have now introduced the euro prepaid mastercard?…that was the only reason some may have still used this service, because of their mastercard that was shortly available. And for those who don t know, they sent some tikets to some customers that in order to use their platform after the verification we need to pay a fee of 50 euros for individual or 100euros for bussiness montly, in adition of 3% of the amount for any transaction.:)))))) i really dont know what this guys are dreaming or smoking at night to came up with this condition in the day.
And even if you have passed the verification, guess what, you still can not withrawn a cent because they have thehnical work going on for as long as they want.
I advise anyone to keep sending emails to the companies you are working with and urge them to cancel this company as their bussiness parteners. This bussiness scamers deserve to slowly die.

At this point i don't want to wait anymore. THEY HAVE ALL MY MONEY AND THEY ARE DOINING NOTHING TO VERIFY MY ACCOUNT! I AM ANGRY AND TIRED TO BEG FOR AN ANSWEAR OR FOR UNBLOCKED MY ACCOUNT. I waited for more than 3 months and if you ask me they can make us wait another year or more.Who is gonna stop them?! BUT! If you go to MFSA page you can submit a complaint. The complaint fee is 25$ and they will respond you after 15 days but do it if you want the authorities to do something against those scamers that apparently they are stealing our money. You will thank me later.

Just don't ! They will block your money with the excuse is a enchanted kyc, and then they ask the same things you gived them in the first place when you created your account! I passed the verification but now i have to wait like a good boy to let them teach me how to use the platform as high risk user! Scammers ! And don't let me start with there limits on Atm withdraws wich are very low per day, and the tax they get for every single thing u press on atm they charge you 0.50 euro cents even if u did got money from atm or not ! I recomand taking legal action would be worth it ! I never had this problem with Paxum or Cosmopay wich i recomand from the bottom of my heart !

I would not recomand to use this service ! They have NO respect for the users, they blocked my account 3 mouths ago! Not even today after i provided all they asked from me they didin't unblock my account or let me take my money in any shape or form. I beg all of you just don't ! Use other services out there beacuse this is the worst you can find! It's funny cuz the accounts that has almost no money on them ( my boyfriend case) got unlocked very quick, i think they don't have the actual money to pay us... I will take legal action with my lawyer if 30 days will pass after i offered them all the info they asked and i encourage you do the same if they blocked your account and they did nothing after you u gived them what they asked for. EpayUser: Its_Ivy

I had an incredibly frustrating experience with Epayservice. The team was unprofessional and seemed completely unaware of the laws and regulations in my country. They were asking for paperwork that simply does not exist, and when I explained this to them, they were incredibly rude and dismissive.

Their lack of knowledge and understanding of my country's requirements was a huge red flag, and it made me question the integrity of their entire operation. It's one thing to be unfamiliar with certain rules and regulations, but it's another thing entirely to be downright impolite and dismissive when a customer is trying to explain the situation.

I would not recommend Epayservice to anyone, based on my experience. Their unprofessionalism and lack of understanding of basic regulatory requirements are major cause for concern.