ePayService Reviews 340

I have been a client since 2018 and they have always made it difficult to withdraw money from the account, already preparing to disappear with clients' money without giving any explanation about what happened. I am still trying to recover a large sum of money that is in the possession of "MTACC Ltd" Epayservice.com

License Suspension: On September 25, 2023, the MFSA immediately suspended MTACC Ltd.'s financial institution license and appointed a Competent Person to manage the situation.

License Cancellation: Following the suspension, and due to the institution's continued failure to meet its obligations, the MFSA decided to cancel the license on February 26, 2025.

Judicial Liquidation: The Competent Person was instructed to file for judicial liquidation in the Courts of Malta.

Reasons: The violations included failures to protect client funds, weak governance arrangements, lack of cooperation with the regulatory authority, and the provision of misleading information.
Contact for Clients: The Competent Person can be contacted by email at mt.mtacc @pwc.com or by telephone at 25640020. The MFSA's decision was not appealed within the statutory time limit.

The company operated at the address mentioned in your inquiry: St Julians Business Centre, Level 2 Elia Zammit Street, St. Julians, STJ3153 Malta, among other addresses in St. Julians.

Beware they are scammers and they will steal your money ! Everything was ok but one day they have blocked my account and have stolen my money without any reason. they didnt answer to my mails, calls, etc.. they did that to a lot of people. They should be prosecuted and sent in jail. It was in 2022 and i never got my money back !!

I've been receiving the following message when I try to log in for the past six months

Error 1016 Ray ID: 8debe32e7b140e70 • 2024-11-07 08:17:31 UTC
Origin DNS error
What happened?
You've requested a page on a website (online.epayservices.com) that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain (online.epayservices.com).

What can I do?
If you are a visitor of this website:
Please try again in a few minutes.

If you are the owner of this website:
Check your DNS settings. If you are using a CNAME origin record, make sure it is valid and resolvable. Additional troubleshooting information here.

I'm trying to log in from Switzerland.

i lost 28k usd and there is no costumer service, they just stole people

for 4 years I have not been able to withdraw my money and now I cannot enter the site. Scammer Site 1000%

The company blocked a fairly large amount of money, as well as access to the account. The worst thing is that there are a lot of such clients. Epayservice does not provide any information or support to customers who have worked with them for many years... This is a real SCAM!

Can someone please suggest what is the best possible way to recover the missing/locked in funds? Please email me at info.jayclicks (gmail.com)

SCAMMMMMM They stole 5500 Euro from my account and block me.
I hte them!!!

No more possibilities to even login to my account.
This is the worst ever service, and malta’s arbitration haven’t helped at all.
I dont know know what to do.

Site of these scammers is not working anymore. I guess we all should forget about our money, though in December I’ve received email from MTACC, where I was asked about the sum blocked in my account, but I guess it does not matter anymore.

Hi Victor Torrealba!

Can you share with us the email address where we can send the complaints and the amount we need to recover? Thank you so much in advance!

I have not been able to receive my money since February 2023, I made a complaint, but Malta took away the license from Epayservice, and nothing has happened since September 2023. Everyone was told to wait for new information and that it would take time, but now when I contact the financial manager in Malta, there is no answer, I have been waiting more than a week for their response. It is not clear what is happening and will people be able to get their money?

Today, January 13, 2024, I received this email and I hope it is good news. And the money held in epayservice can be available soon.
----------------------------------
By virtue of the powers given to the Malta Financial Services Authority (“Authority”) under Article 6(1) (d) (i) and (j) of the Financial Institutions Act (“Act”), the Authority has decided, on 25 September 2023 to suspend the financial institution licence of MTACC Ltd. and appoint PwC Advisory Services Malta Limited (“PwC”) to occupy the role of a Competent Person in terms of Article 17 (1) (a) (c) and (d) of the Act.

In this respect, we are writing to you requesting that you provide PwC with the amounts held with MTACC Ltd. on your name as at 30 September 2023, as shown in your records. Please confirm this by filling in the following table and returning it directly to this email:

Account Number

Currency

Balance (Original Currency)
Kindly send your reply directly to: (mail)

We thank you in advance for your cooperation in complying with this request and apologies for any inconvenience caused.

Unable to get into account via SMS, tried emailing the support team and sales team both and the email addresses come back undeliverable.

Anyone have any clue if they are going out of business?
Seems like it was just a big ponzi scheme.

i made complaint to OAFS but for nothing because, MTACC limited license was suspended on September 25th . i have money in account epayservices but already i think are lost.............. nobody answer and i did not see any solution

Hello guys, so i have quite a large amount pf money pending within epayservices and i dont even receive my sms code to login any longer.
i sent several emails, and no response.
i saw something on arbitration in Malta, however, i need to know if it is still possible to have arbitration intervene? i am trying to get an urgent solution to get my funds, so please help with current information on this situation.
thank you guys in advance

SMS service is no longer working so I cannot login into my account. It doesnt matter how many mails I send, I don't get any response.

Hello, I am in the same situation, my account has been frozen on February 28th. I submitted a complaint with OAFS Malta and it was forwarded to the Arbiter because ePayService didn't answer to mediation but I am afraid that it is too late. Read at MFSA.mt, MTACC limited license was suspended on September 25th...

First there were no options to send my money to Brazil, now i cannot even reach my wallet. Waiting for an sms that never arrives , to finish login. I sent an email for them, never answered. You guys MTACC Limited, could at least answer us!

Hello,comunity,how i do a complain to try fix this issues ,is block my account with money inside ,,,any tips or a small help from where to start !!thank you