eosfitness.com Reviews 124

Created with AI, based on recent reviews

Looking at 74 reviews, most reviewers were let down by their experience overall. Many customers expressed significant frustration with the cancellation process, finding it extremely difficult and often resulting in continued charges even after attempts to terminate their memberships or personal training contracts. People frequently reported being charged for services they had canceled or for additional fees that were not clearly disclosed, leading to unexpected payments and the need to dispute charges with their banks. Reviewers also highlighted issues with staff and management, describing them as unhelpful, unprofessional, and sometimes dismissive when addressing concerns about billing or cancellations. However, some customers did have positive experiences with specific trainers, praising their professionalism, knowledge, and supportive approach.See more

Reviews shaping this summary

I have been a member since the Lutz location opened and it is my experience that anytime you make a change something gets messed up! I decided to move to a family plan and was told all my amenities w... See more

This is for the Alma School/US 60 location. It is kept much hotter temperature than any of the other locations, which is miserable to work out in. Unfortunately it is the closest one, but I avoid it i... See more

EOS accounting error caused me $125 in service fees. Instead of honoring their mistake I was told I needed to pay $125 in added fees because of “denied payments”, after going into the location every m... See more