Flo is honestly the best , the quality of the shoes are insane , always bringing out different designs , the auctions on live are insane and always so welcoming and warming , there are styles and size... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered shoes 3 weeks ago and they still haven’t arrived, was finally told they’re on pre order even though this is not mentioned on the website, tried to contact countless times to find out when thes... See more
Ordered shoes on pre order for delivery in February. Sent numerous emails Chasing as absolutely nothing received from them in regards to updates! Finally had enough and asked for a refund as the ev... See more
I honestly couldn’t be happier with my experience with Envy! From the moment I placed my order, everything was seamless. The delivery was incredibly quick, and my shoes arrived well packaged and... See more
Company details
Written by the company
The online destination for women's footwear, for heels, ankle boots, thigh high boots & more. 15% off when you sign up to our newsletter
Contact info
United Kingdom
- hello@envyshoesuk.com
- envyshoesuk.com
2.9
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worth it.
I loved all 4 pairs I ordered, quality was great for price and they fit and looked as lovely as I thought they would be when I saw them online ! Look forward to comebacks and newer products definitely coming back
19 May 2022
Reply from Envy Shoes
Hi Nilly,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Lovely colour and perfect height for me…
Lovely colour and perfect height for me very comfy and bang on sizing
19 May 2022
Reply from Envy Shoes
Hi,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Not good
Wasn't happy with the quality of the shoes I ordered, stones were missing from the heel and there was scuffs on the perspex. I emailed to say I wanted to return the shoes and felt it was unfair to have to pay £3 return considering the quality was not good and shoes were damaged and I was told I would not have to pay the £3 for the return. I have now received my refund and I have been charged.
17 May 2022
Reply from Envy Shoes
Hello Shelene,
I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve, but we are only human and sometimes mistakes are made. I have already corrected your refund and the extra £3.99 has been sent back to you. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Parcel never arrived
Parcel never arrived, no refund. 3 weeks later no item and lose money in bank!!!
12 May 2022
Reply from Envy Shoes
Hi Geraldine,
I’m so sorry to hear this! I can see that our customer service team is working with the courier to get this resolved for you. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Great purchase
Great purchase. I am not one to leave reviews but these make walking so comfortable I thought it important to tell others.
10 May 2022
Unprompted review
Reply from Envy Shoes
Hi Andi,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
My product is saying delivered but I…
My product is saying delivered but I did not receive my shipment
7 May 2022
Reply from Envy Shoes
Hello Taneeka,
I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Reply from Envy Shoes
Hey Aisha,
I’m so sorry to hear you don't love your order! We always aim to deliver good quality shoes at an affordable price, so sorry to hear that you don't feel this was the case. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
£7.00 to return an item daylight robbery
28 April 2022
Reply from Envy Shoes
Hello Gillian,
I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Shoes did not fit at all and I bought…
Shoes did not fit at all and I bought them bigger than my size of 7.5 can’t return them due to final sale.
27 April 2022
Reply from Envy Shoes
Hey Tricia,
I’m so sorry to hear you don't love your order! We haven’t had any other feedback about the sizing of those boots. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
These shoes are so comfy and also…
These shoes are so comfy and also stylish and we’re packaged really would highly recommend
18 April 2022
Reply from Envy Shoes
Hi Karen,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Sliders
Purchased a pair of Sliders for my granddaughter good price, quality very good and delivery good. My granddaughter is very pleased with her sliders.
18 April 2022
Reply from Envy Shoes
Hi Maggie,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that your granddaughter loves her new shoes!
Would you consider changing your review from 1* to 5*?
Welcome to the #envyarmy xoxo
Reply from Envy Shoes
Hi Lucy,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Shoes are comfy and high quality
Shoes are comfy and high quality. Fast delivery, would use again x
16 April 2022
Reply from Envy Shoes
Hi,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Great fur slide
Great fur slide, I got the pink nude colour and will get them in black. I love the slides and people keep admiring each time I wear them out especially this spring season
16 April 2022
Reply from Envy Shoes
Hi,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Reply from Envy Shoes
Hi,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Love it my shoes 🥰🥰
14 April 2022
Reply from Envy Shoes
Hi Lise,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
I love it true to size very comfortable
14 April 2022
Reply from Envy Shoes
Hi Taitssa,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Reply from Envy Shoes
Hello,
I’m so sorry to hear this! In this case, we would of course offer a refund or exchange for another product free of charge. If you require any assistance please email us on hello@envyshoesuk.com. Thank you x
Reply from Envy Shoes
Hi Di,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Wrong size and no return as sale item :(
11 April 2022
Reply from Envy Shoes
Hey Leisa,
I’m so sorry to hear you don't love your order! If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.