Envio Rentals Reviews 

481
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company, consistently describing their interactions as exceptionally professional, marvellous, and efficient from start to finish. Customers frequently praise the top quality equipment delivered right on time, noting that everything arrives well-packed and in perfect working order for various personal projects. Consumers highlight that the return procedure is remarkably simple, straightforward, and entirely hassle-free, allowing items to be sent back quickly and easily without any stress. People find the rentals incredibly easy to set up and operate, emphasizing that the clear instructions and helpful support make the entire experience a complete breeze.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that the equipment works perfectly and is... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the equipment is... See more

Service

Users describe positive interactions with service, highlighting excellent communication and timely delivery.... See more

Return policy

Reviewers highlight positive aspects of return policy, noting that the procedure is completely hassle-free... See more

Quality

Consumers find quality to be positive, consistently reporting that the equipment is well maintained, works... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hired an Epson Photo scanner to scan a couple of thousand old photo prints i had from the 80s & 90s ... Scanned them all easily in a day or so and the scanned images were excellent Had an unusual... See more

Rated 5 out of 5 stars

Save so much time and effort to scan the family photographs that spanned many decades (ie. all shapes and sizes of photos). The scanner once the software was download was fantastic and very... See more

Rated 5 out of 5 stars

This company do everything they say on the box. Efficient delivery and return and tip top equipment. Scanned 6500 photos in 3 easy days. Top tip though is to prepare your photos (remove from Albums et... See more

Rated 5 out of 5 stars

Hired a Starlink Mini. Process was generally straightforward and support were very responsive when I had a small issue, resolving it remotely which was great. The Starlink also came with a large batte... See more


Company details

  1. Electronics Company

Written by the company

Short-term access to things you don't often need. Free national delivery & return included.


Contact info

5.0

Excellent

TrustScore 5 out of 5

481 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(481)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

quick, efficient and fair price!

Literally my only complaint is that there is a reference on the scanner for 'instant' extensions.... but it requires a form and a customer service agent to approve.

27 November 2024
Rated 5 out of 5 stars

Superb service

Cannot recommend highly enough. Extremely well organised. Excellent instructions. Even sent me an email to let me know they had received the scanner back from me. Will use again!

26 November 2024
Rated 5 out of 5 stars

Easy experience

The whole experience was well thought through and easy. The box arrived with everything I needed and the return was thought through to make it very straightforward. Very happy and would recommend.

5 November 2024
Rated 4 out of 5 stars

Fabulous rental, just one minor niggle

Great dealing with Envio to rent the Epson photo scanner, which was a doddle to use with software that brought old photos back to life once again and it was so well packaged when it was delivered.
The website is so easy and informative to book your rental too.
I just have one minor niggle, hence the 4 stars instead of 5. From the moment you book your rental you are kept well informed about the delivery and information about using the device. Once you return it are totally forgotten about.
Bearing in mind you're responsible for returning a highly valuable machine you would think that an email from either DPD to say its been picked up from the Post Office and its on its way back or an email from Envio to say they've received it would be useful. My machine was posted back a week ago and I can only assume Envio have got it. (And no the emails aren't in my spam folder)
Shame the end experience ruined the whole experience, come on Envio keep us informed about returns.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service when hiring a GoPro

Amazing service when hiring a GoPro. Even when I messed up the delivery address and the courier company sent it back after two failed deliveries, Envio found a solution to get one to me only a couple of days before I was due to go away on my trip. Absolute lifesavers! Thank you so much!

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Low cost rental. Very helpful on the phone. A very good company. Jack spent a lot of time on the phone explaining what I was doing wrong.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Great alternative to paying someone to...

Great alternative to paying someone to convert old slides for you, the delivery and return of the scanner was easy and convenient, software was easy to install and I enjoyed editing and altering my images.
By far the best way to do it, cost me a fraction of what I'd have paid someone else. The customer service and advice was great too. No complaints.

9 October 2024
Rated 5 out of 5 stars

I scanned my photos, am so happy 😀

Excellent service, 7 day rental Epson photo scanner, successfully copied my photos. Easy to order, receive and help guide & set up to my Apple Mac, & then upload to iCloud with date and location. Seriously fast batch scanner. Scanning quality was OK, but not HD! So I kept the photos I wanted. Now have lots of free space in my cupboard. Easy return via post office drop off. Highly recommend Envío. Reasonable rental price. 5 stars thank you.

27 September 2024
Rated 5 out of 5 stars

Well organised!

From the point of booking to return everything was carried out very well, would love to book the next time as well.

17 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look