Fivestar Services - Euronics  Reviews 280

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's knowledge, friendliness, and professionalism. Many appreciate the efficient delivery and installation services, often noting that old appliances and packaging are removed, and new products are set up with care. People frequently mention the promptness of delivery, with some even receiving their orders on the same day or ahead of schedule. Consumers are particularly satisfied with the helpfulness of the sales team, both in-store and online, and commend the overall ease of the ordering process. The company is often recommended for its reliable and well-organized approach, with many customers expressing their intent to use the service again.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the excellent and professional... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers highlight the... See more

Product

Users describe positive interactions with product. Customers consistently praise the quality of products,... See more

Order

Reviewers mention positive feedback about order. Customers consistently found the ordering process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought our new washer from the cleveleys branch and the chap in the store was brilliant with us. Really knowledgeable and friendly. Transaction was easy and their installation engineer arrived... See more

Rated 5 out of 5 stars

After our Tumble dryer stopped working, we thought we would try a local business. Five-star, Euronic were brilliant 👏 Made our decision quickly, thanks to them. Really good value, including deliv... See more

Rated 5 out of 5 stars

Purchase of a new dishwasher. No heavy sales pitch, just guided us through the options. We ordered on the Wednesday and they delivered and installed the following Tuesday. Importantly, they took th... See more

Rated 5 out of 5 stars

Absolutely brilliant experience from start to finish Staff in store very knowledgeable - the delivery staff treated our property with respect and even put our microwave back in it's correct place... See more


Company details

  1. Appliance Store
  2. Appliance Parts Supplier
  3. Appliance Repair Service
  4. Vacuum Cleaner Repair Shop
  5. Washer and Dryer Repair Service

Written by the company

Fivestar Services - Euronics is a very well established appliance specialist in Thornton-Cleveleys for over 40 years. We are located next door to cleveleys nursing home. We sell and install electrical appliances at very competitive prices, all year round. We are also part of the very large Electrical buying group, which means we have the buying power to compete with the large multiples on price, whilst still offering that friendly local shop service we have all grown to love, but is a rarity in today’s world. We also repair some types of appliances. Big enough to compete, small enough to care. We Deliver, We install, We Recycle, We Care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

280 reviews

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Rated 5 out of 5 stars

Brilliant service

We bought our new washer from the cleveleys branch and the chap in the store was brilliant with us.
Really knowledgeable and friendly.
Transaction was easy and their installation engineer arrived as arranged and fitted our new machine perfectly.
He gave us some advice on how to use the machine and explained the guarantee etc...a very professional & friendly person, a credit to five star.
We will go nowhere else from now on.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Delivered same day

Very helpful lady in store. Ordered washing machine which as I didn’t need it to be installed was delivered the same afternoon. Top class service from local shop.

10 April 2026
Rated 5 out of 5 stars

Lovely staff

Lovely staff, really efficient service and great prices

30 March 2026
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much.

Rated 5 out of 5 stars

Fantastic Five Star company

Over the last fortnight we have bought an electric ceramic hob, an oven and a fridge freezer from this company. The service has been first class from our first visit to the shop to the last delivery and installation. They were able to accommodate our request to have the old fridge freezer collected for recycling on a different day from the delivery of the new one,so that we could transfer all the frozen foodstuffs into the new one. The name "Five Star" is very apt.

6 March 2026
Unprompted review
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you very much for you're continued loyal custom and support, we truly appreciate it.

Rated 5 out of 5 stars

A very swift professional service and a…

A very swift professional service and a prompt delivery from Richard who did a great job fitting the washing machine. A credit to the firm !

18 March 2026
Unprompted review
Fivestar Services - Euronics  logo

Reply from Fivestar Services - Euronics

Thank you, i will be sure to make sure Richard see's this.

Rated 5 out of 5 stars

New washer

Great experience with all relevant staff .. advised we needed a new washer due to door lock & board trouble. New washer arrived the next day old one taken away. Very efficient polite & friendly engineers .. very pleased

25 February 2026
Rated 5 out of 5 stars

I would highly recommend Fivestar…

I would highly recommend Fivestar Services.

They went above and beyond to ensure customer satisfaction. From the point of discussing options for purchasing a new washing machine great patience and attention to detail was given to helping my 88 year old mother. Shaun and Ian were extremely polite, patient and professional. Installation was done with great care for her property and patience given with their demonstration with particular attention from them to the frailty of my mother.

My mother said she trusts five-star services and appreciated their excellent service and that they were lovely.

16 February 2026
Rated 5 out of 5 stars

Indesit washing machine

The process was very easy I ordered my new washer online they then rang me with a delivery time which was very accurate and removed my old washer free of charge.

9 February 2026

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