Overall straightforward and intuitive booking process for my Marseille car hire but let down slightly in one area. The terms and conditions state that any driving license endorsements have to be highl... See more
Company replied
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All fine except for trying to sell insurance when it was already provided by the car rental firm itself. Very much made to look like one won't be covered unless purchasing from Enjoy.
Company replied
It was a genuine discount as I had checked the company website beforehand and got slightly more discount with Groupon. Fairly easy to redeem and book. No hidden fees
Company replied
I had a failed payment whilst I had all information filled in correctly. I copied and pasted the same info and filled in again, and then it worked. Otherwise worked fine.
Company replied
Company details
Written by the company
EnjoyTravel.com is a global travel comparison platform that helps customers compare car hire, hotels, airport parking, airport lounges and travel extras in one convenient place. With a leading edge against other travel comparison brands, we focus on comparing the widest range of big brands and local ones too, offering the biggest choice and best prices. We enable you, our customer to search and compare prices, rental terms and key conditions from a wide network of trusted international and local providers, making it easy to compare options side by side and choose the best value for each trip. Our focus is on transparency and simplicity. We aim to clearly present pricing, inclusions, exclusions and important rental information upfront, so travellers can make informed decisions before they book. By bringing multiple suppliers together into one comparison experience, with a slick express payment checkout built using the latest technology, we help customers save time and money while increasing choice and flexibility. We support customers before, during and after travel, working closely with our partners to maintain high standards and resolve issues efficiently. Whether travelling for business or leisure, EnjoyTravel.com is designed to make comparing and booking travel straightforward, competitive and reliable worldwide.
Contact info
Borers Arms Road, RH10 3LH, Copthorne, United Kingdom
- 0330 165 9369
- hello@enjoytravel.com
- enjoytravel.com
4.4
Excellent
12K reviews
Asks customers to review
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Quick to book.
11 August 2026
This is the 5th time in the last 15…
This is the 5th time in the last 15 months we have booked with you
11 August 2026
One of the worst companies I’ve ever…
One of the worst companies I’ve ever dealt with. No assistance. Left at the airport with a cancelled booking. Closed when I tried to call them. When they finally open nobody was there to assist and the phone kept cutting out. Horrific experience.
11 August 2026
Unprompted review
Price and service
11 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
great price easy to book
11 August 2026
Reply from EnjoyTravel.com
Lynnett Jones,
We're delighted to hear that you found the price great and the booking process easy. Thank you for sharing your positive feedback with us; we truly appreciate it!
EnjoyTravel.com
This site found the lowest price and…
This site found the lowest price and was easy to use.
10 August 2026
Reply from EnjoyTravel.com
Joselyn,
We're so pleased you found our site easy to use and that we were able to help you find the most affordable price. Thank you for your positive feedback!
EnjoyTravel.com
Reply from EnjoyTravel.com
We're so glad you found our booking system easy to use. We truly appreciate your positive feedback.
EnjoyTravel.com
Reply from EnjoyTravel.com
We're so glad you found our booking system easy to use. We truly appreciate your positive feedback.
EnjoyTravel.com
There is something very confusing going…
There is something very confusing going on at the payment stage. Took multiple attempts to get any payment to work. I dont have this issue with ither websites.
10 August 2026
Reply from EnjoyTravel.com
PM,
We are sorry to hear about the difficulties you experienced during the payment process. We appreciate you bringing this to our attention, as we are always working to improve our systems. We are investigating this issue to ensure a smoother experience for all our customers.
EnjoyTravel.com
Just the worst experience for a mere rental…
Just the worst experience for a mere car rental…
You initially book a car for 358 euros.
Then Enjoy Travel chooses directly the company to whom you are supposed to pick up the car on your holiday’s location and pay the price (50 euros are paid in advance).
You only know that local’s company name when receiving confirmation of your booking from Enjoy.
In fact, this local company does not accept debit card (80 % of european card), which you are never been warned of by Enjoy Travel, who knows it from the start.
Once on your vacation’s spot, the local company explains that the guarantees paid to Enjoy Travel can not apply anymore.
And charge you 700 € + the 300 € you still owe to Enjoy Travel…
There were 10 other clients living the same experience in the shop at the same time…
The worst is that Enjoy Travel has pick up itself the local company and knows everything from the start…
Both companies are winning on your back.
Juste a shame…
3 August 2026
Unprompted review
Reply from EnjoyTravel.com
Michelle Coulter,
We're so pleased to hear that you had such a positive experience renting from us! Thank you for your valuable feedback; we truly appreciate it.
EnjoyTravel.com
Very good and extremely easy to book
10 August 2026
Reply from EnjoyTravel.com
Nathan Waters,
We're delighted to hear that you found the booking process very good and extremely easy. Thank you for sharing your positive feedback with us!
EnjoyTravel.com
Reply from EnjoyTravel.com
Mr Simmons,
We're so glad our follow-up was helpful and led to your booking. We appreciate your positive feedback!
EnjoyTravel.com
Clear information and a good price
10 August 2026
Reply from EnjoyTravel.com
Timothy Jones,
We're delighted to hear that you found our information clear and our pricing satisfactory. Thank you for your positive feedback; we truly appreciate it!
EnjoyTravel.com
Reply from EnjoyTravel.com
Brendan Morrison,
We're so glad you found our booking system easy to use. We truly appreciate your positive feedback.
EnjoyTravel.com
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