Englishroses Reviews 

247
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the plants, enthusiastically noting that the gorgeous rose bushes arrive exceptionally healthy, securely packaged in protective boxes, and completely full of promising blooms. Many people also find the online ordering process extremely straightforward and truly appreciate the reliable, fast delivery service provided for special occasions. However, some reviewers were not happy with unexpected delivery delays and occasional coordination hiccups encountered with the third-party shipping service. Consumers pointed out specific frustrating instances where parcels arrived significantly late, missed intended schedule windows, or experienced minor address complications during transit.

What people talk about most

Product

People report positive experiences with product, noting that the roses arrive healthy, beautiful, and full of... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the healthy and stunning... See more

Delivery service

Consumers find delivery service to be efficient, noting that items frequently arrive on time and as... See more

Order

Clients share positive opinions on order, noting that the overall process is straightforward and easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, efficient experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a beautiful rose bush 🥰 I ordered Sweet Child of Mine in memory of my recently departed son, he LOVED scented roses and flowers and this did not disappoint. Customer service couldn't have bee... See more

Company replied

Rated 5 out of 5 stars

We ordered the Diamond Wedding Anniversary for my sister and her husband. Both the company and DPD were brilliant in keeping us informed until delivery which was on the right day and time slot. The... See more

Company replied

Rated 5 out of 5 stars

I bought a rose bush in willow basket as a bereavement gift. I was a little nervous not knowing what it would look like on arrival and just hoping it would be a decent size and have blooms etc. my w... See more

Company replied

Rated 5 out of 5 stars

I ordered the Golden wedding rose for my brother & sister in laws 50th anniversary. I had to amend the delivery date, I got through on the telephone straight away & this was changed for me with no pro... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

247 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(247)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Special Service

I needed a special scented rose as my wife had just had some good news from her Hospital Consultant. The friendly staff took me through various options before deciding on the Keep Smiling Rose. The care and consideration we received was above and beyond expectation.

26 March 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hello Mike

Thank you so much for the lovely review, it was very nice to meet you.
We are so pleased to hear that your wife received some good news and we hope the rose blooms beautifully for her this Spring and Summer.

All the best
English Roses

Rated 5 out of 5 stars

Great online shopping experience

The rose was very well packaged and arrived safe and healthy. Communication was very good and the ability to choose a delivery date was very helpful.

26 March 2026
Unprompted review
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Reply from Englishroses

Thank you for the 5 stars Trevor we work hard on making sure our packaging is secure and efficient. We are delighted to hear you had a good experience.

English Roses

Rated 5 out of 5 stars

Excellent service

Excellent service arrived quickly when they said ....packaging was first class
Rose looks very healthy
Highly recommend

26 March 2026
Unprompted review
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Reply from Englishroses

Hi Alison

Thank you for the 5 star review. We hope your rose blooms for may years to come.

English Roses

Rated 5 out of 5 stars

A special daughter rose

This was my first time ordering from Englishroses, and I can say I am 100% pleased I did. I bought a rose for my daughter's birthday. It arrived well-packed and in excellent condition, and on the day it was requested to be delivered. I will recommend this site to all my friends and family

26 March 2026
Unprompted review
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Reply from Englishroses

Hi Janet, Thank you for the lovely review, we are so happy you had a great experience and hope you get some lovely blooms.

English Roses

Rated 5 out of 5 stars

Excellent service

I bought the Special Day rose for friends who had recently married. I also ordered the gift bag and wooden heart.
It arrived at their home the following day. Excellent delivery service and I hire the rose is just as good.

23 March 2026
Unprompted review
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Reply from Englishroses

Thank you for the 5 star review, Were so happy that you enjoyed your experience with us and I hope your friends get to enjoy their rose for many years.

English Roses

Rated 5 out of 5 stars

Birthday Rose

The 80th Birthday Rose came well packed and in very good condition it was very easy to order, came on the day requested I've bought from them before and will certainly buy again.

23 March 2026
Unprompted review
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Reply from Englishroses

Thak you Dorothy for the lovely review.

We work hard on making sure our packaging is secure and efficient.We are pleased to hear your rose arrived on time and in great condition.
We hope you enjoy the blooms.

English Roses

Rated 5 out of 5 stars

The beautiful rose plant arrived…

The beautiful rose plant arrived perfectly packaged and on time. It is a golden wedding present for my brother and his wife and they are delighted with it. We look forward to seeing the lovely yellow blooms later in the year.

28 March 2026
Unprompted review
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Reply from Englishroses

Hi Heather, thank you for the 5 stars, we work hard on making sure our packaging is secure and efficient. We are delighted to hear your brother and wife are pleased with the rose, hoping for years of blooms.

English Roses

Rated 5 out of 5 stars

English roses

I've bought several rose bushes, some in wicker baskets (amazing!) And some in canvas bags...every recipient has been highly delighted and all the bushes are blossoming literally! Excellent customer service and quality plants and accessories, whats not to love? X

28 March 2026
Unprompted review
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Reply from Englishroses

Thank you Christine for such a lovely review. Were so glad you and the recipients are happy with your purchases and have many years of blooms.

English Roses

Rated 5 out of 5 stars

Fab at 60’ rose

Bought a ‘Fab at 60’ rose for my friend, it arrived on the day and was packaged beautifully.

23 March 2026
Unprompted review
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Reply from Englishroses

Hi Sue,

Thank you for the 5 star review and we hope you enjoy your rose for many years to come

English Roses

Rated 5 out of 5 stars

This company were absolutely great from…

This company were absolutely great from start to finish. The rose bush we ordered was extremely well packaged and protected . The rose bush is very healthy and a good size . We are very happy with everything.

20 March 2026
Unprompted review
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Reply from Englishroses

Thank you for your lovely review Heather, we work hard on making sure our packaging is secure and efficient. We are delighted to hear your rose is looking healthy.

English Roses

Rated 5 out of 5 stars

A lovely gift for a special occasion!

My friend was delighted to receive her well packaged 70th birthday rose. We are looking forward to seeing it in bloom!
Great service from ordering to delivery. Good communication along the way
Highly recommended.

23 March 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Sarah

Thank you for taking the time to leave us a review.
We are happy to hear your friend was delighted with her gift.
We hope the blooms arrive soon and for years to come

English Roses

Rated 5 out of 5 stars

The beautiful 🌹 rose arrived safely

The beautiful 🌹 rose arrived on the arranged date, was well packed and in excellent condition. The courier left it in arranged safe place and the recipient was delighted with it.

19 March 2026
Unprompted review
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Reply from Englishroses

Hi Gillian

Thank you for leaving us a 5 star review.
We are pleased to hear your rose arrived on time and in great condition.
We hope you enjoy the blooms

English Roses

Rated 5 out of 5 stars

Fabulous x made a sad experience easy

Beautiful rose and customer service was brilliant. Ordered a rose for a friend who had just lost her twin sister in difficult circumstances, the rose for Julia was the perfect gift and the company made it very easy to place order and ensure everything was perfect

19 March 2026
Unprompted review
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Reply from Englishroses

Hi Andrea,

Thank you so much for your lovely review.
We are so happy to hear you found the perfect gift for your friend.
We hope it blooms for years to come

English Roses

Rated 5 out of 5 stars

Beautiful roses and fabulous service

I used English roses to deliver a beautiful rose to my parents for their diamond wedding anniversary. They had an extensive range to choose from and I was able to chose when they were delivered. I was kept up to date on the delivery status and all went to plan. My parents were delighted and I will definitely buy again.

19 March 2026
Unprompted review
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Reply from Englishroses

Thank you Clair for the 5 star review. Were so happy that you enjoyed your experience with us and I hope your parents get to enjoy their rose for many blooms.

English Roses

Rated 5 out of 5 stars

Memorial Rose

I purchased the Memorial Rose planted in a beautiful large willow basket for my friend, who's sister had passed away.
He was absolutely delighted with it.
It arrived safe and sound; boxed up and in perfect condition.

19 March 2026
Unprompted review
Englishroses logo

Reply from Englishroses

HI Elspeth

Thank you for the 5 stars!
It is lovely to hear how happy you are with your purchase. We hope your friend can enjoy bloom for years to come.

English Roses

Rated 5 out of 5 stars

Beautiful rose

This company are amazing. It was easy to order the rose, was delivered on time and was so good.

20 March 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi,

Thank you for the lovely review, We hope you get lots of blooms.

English Roses

Rated 5 out of 5 stars

Definitely would buy from again

Ordered a gift for a friends milestone birthday.. couldn’t be happier, it was easy to order, came quickly with info to help care for it. I excellent healthy plant… can’t wait for it to flower now

18 March 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Clair
Thank you for your 5 star review!
It is lovely to hear how happy you are with your purchases.
We hope spring and summer is full of blooms

English Roses

Rated 5 out of 5 stars

A special birthday

The rose bush I selected was for a special birthday for my cousin. The delivery happened as scheduled and she was delighted with the quality and good health of the Bush. I look forward tonseeing it when I visit in the summer!

11 March 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Barbara

Thank you for leaving us a lovely review.
We hope when you visit in the summer it is full of many blooms that will continue for years to come

English Roses

Rated 5 out of 5 stars

I purchased a rose for a friend and it…

I purchased a rose for a friend and it was delivered and packaged beautifully. She was very impressed with the condition of the rose and everything that accompanied it. Outstanding item and customer service. Thank you.

16 March 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Sheila

Thank you for such a fabulous review.
We are delighted to hear how happy your friend is with their rose.
We hope it blooms for many springs and summers to come

English Roses

Rated 5 out of 5 stars

Excellent service cant fault it…

Excellent service cant fault it whatsoever 👍

14 March 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Thank you so much Sandra, We hope your rose has fabulous blooms for years to come

English Roses

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