Energy Ogre Reviews 

287
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support staff for being exceptionally helpful, patient, and professional during every single interaction. People note that company representatives provide clear answers, spend extra time resolving complex concerns, and ensure all customer inquiries are fully addressed. Some reviewers were happy with the significant financial savings and the overall extremely smooth setup process that truly simplifies household management. Consumers also deeply appreciate the ongoing reliable assistance in managing energy rates, successfully lowering monthly bills, and handling difficult provider transitions effortlessly without experiencing any stress.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently noting that representatives are professional, friendly,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are remarkably... See more

Service

Consumers find service to be positive, highlighting professional, helpful, and friendly representatives who... See more

Value for money

Customers had positive experiences with value for money, frequently highlighting great savings and the best... See more

User experience

Users describe positive interactions with user experience, noting that getting set up and using the platform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speaking to a real human being. Florence was very helpful, kind, and patient with helping me understand how Energy Ogre works. Initially I was just going to cancel my subscription to Energy Ogre becau... See more

Rated 5 out of 5 stars

Getting set up with Energy Ogre was so simple. I hate technology but they made it easy. My savings using Energy Ogre I see each and every billing cycle. Energy Ogre's service and support has bee... See more

Company replied

Rated 5 out of 5 stars

When I created an account with Energy Orge, I didn’t understand what I was looking at and immediately wanted to cancel shortly after. So I contacted customer service and told them to cancel my subscri... See more

Rated 5 out of 5 stars

This company is a great way to handle your home electrical service. A neighbor recommended them to me. Big savings vs TXU. Jake was a pleasure dealing with my service.


Company details

  1. Housing Utility Company
  2. also in
  3. Business Management Consultant
  4. Electric Utility Company
  5. Energy Supplier

Written by the company

Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

287 reviews

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5.0

All reviews

(287)

286 reviews in the last 12 months

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Rated 5 out of 5 stars

Wade was so helpful with completing a…

Wade was so helpful with completing a market search and showing me the value energy ogre can provide with the most competitive rates with little work to secure them as the consumer. His level of customer service was stellar!

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Florence was an amazing representative

Florence was an amazing representative. She was so kind and helpful with all of my requests! She was knowledgeable and had an answer for all my questions and also completed all the requested tasks/updates. Thanks again, Florence!

2 October 2026
Unprompted review
Rated 5 out of 5 stars

I’m a new (and VERY SATISFIED) Energy Ogre customer

I’m a new Energy Ogre customer and, so far, I couldn’t be happier that I made the switch. Your customer service representative, Keith, provided me excellent support today in answering my questions and guiding me through the login procedure. I first tried to use the AI agent and it was not useful. Then I was connected to Keith and could not be happier with his kindness, patience, and ability to guide me through the process and answer all of my questions. Thanks Keith!

30 September 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Energy Ogre for a…

I've been using Energy Ogre for a while, and it's been a great, super easy experience. I just recently moved, and Mr David D. made the transfer process extremely easy and made me confident that the transition would be smooth. I'm now in my new place, AC blasting, watching TV. Thank you so much, and I'll be using the service for a long time.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

10/10 experience!

Lechequa was friendly, READY to help and find any wrong assumptions I had about the role of Energy Ogre. She explained the role your company provides, and was complimentary on the research I had done myself! Best customer service experience I’ve had in a while!

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Wade was my customer service rep and was very helpful in assisting me. I had overlooked an email, and needed to pay my monthly charge $12.00. He was able to handle that over the phone and it was genuinely helpful. Thank you Wade

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Amanda was absolutely amazing to work…

Amanda was absolutely amazing to work with! She helped me find a provider with a phenomenal rate which will end up saving us a tremendous amount of money! She went above and beyond to ensure I understood everything about my bill and the rates and answered all my questions thoroughly! Amanda is incredibly kind, patient, and has the best customer service skills I’ve seen in a long time! She was truly a blessing and I appreciate her helping me get the best rate possible! I don’t know what Energy Orgre does to recognize their outstanding employees, but Amanda deserves to be praised and celebrated in the best kind of way!

30 September 2026
Unprompted review

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