Energy Ogre Reviews 

287
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support staff for being exceptionally helpful, patient, and professional during every single interaction. People note that company representatives provide clear answers, spend extra time resolving complex concerns, and ensure all customer inquiries are fully addressed. Some reviewers were happy with the significant financial savings and the overall extremely smooth setup process that truly simplifies household management. Consumers also deeply appreciate the ongoing reliable assistance in managing energy rates, successfully lowering monthly bills, and handling difficult provider transitions effortlessly without experiencing any stress.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently noting that representatives are professional, friendly,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are remarkably... See more

Service

Consumers find service to be positive, highlighting professional, helpful, and friendly representatives who... See more

Value for money

Customers had positive experiences with value for money, frequently highlighting great savings and the best... See more

User experience

Users describe positive interactions with user experience, noting that getting set up and using the platform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speaking to a real human being. Florence was very helpful, kind, and patient with helping me understand how Energy Ogre works. Initially I was just going to cancel my subscription to Energy Ogre becau... See more

Rated 5 out of 5 stars

Getting set up with Energy Ogre was so simple. I hate technology but they made it easy. My savings using Energy Ogre I see each and every billing cycle. Energy Ogre's service and support has bee... See more

Company replied

Rated 5 out of 5 stars

When I created an account with Energy Orge, I didn’t understand what I was looking at and immediately wanted to cancel shortly after. So I contacted customer service and told them to cancel my subscri... See more

Rated 5 out of 5 stars

This company is a great way to handle your home electrical service. A neighbor recommended them to me. Big savings vs TXU. Jake was a pleasure dealing with my service.


Company details

  1. Housing Utility Company
  2. also in
  3. Business Management Consultant
  4. Electric Utility Company
  5. Energy Supplier

Written by the company

Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

287 reviews

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5.0

All reviews

(287)

286 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When I called in

When I called in, I had a problem with the billing of the electric company I used they extra charge with $200.
Zach help was unbelievable he wanted to make sure I was taken care of perfectly and said I will call you back in a couple days to check on it and he sure did today. The phone rang and he said he got your money back.

Thank you very much

27 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Wade was fantastic! He understood my needs and immediately knew the direction we should move in. Amazing service and care all around.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

I was reviewing my contract

I was dealing with one of the representatives her name is Florence. She is very thorough very kind and she made my situation win-win situation. I have been in the car business all my life and I would have to say her Customer Service is off the charts not only will I give her five stars I think the Superviser that's reading this should actually go ahead and give her a pay raise because of my book. She is the best of the best

27 October 2026
Unprompted review
Rated 5 out of 5 stars

Good riddance direct energy

They were able to help solve an issue with a very difficult energy provider, in Direct Energy, today! She placed them on my do not use list, and was able to process my last and final payment to direct energy! Good riddance to direct energy!

23 October 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Maurice at Energy Ogre made transferring my service so easy! He helped coordinate the transfer while keeping my current service active, giving me one less thing to worry about during my move. He was incredibly friendly, kind, and quick to get everything handled. I truly appreciated his care and efficiency. Thank you, Maurice and Energy Ogre, for the excellent service!

22 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from Wade!

I usually try to do everything online, because I don’t want to talk to anyone. But, Wade was so pleasant and helpful. He answered all of my questions, and I could tell that he truly was trying to help. AND, he found us an amazing rate!! This will be one of the main reasons I refer all of my friends and family to Ogre Energy.

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Energy Ogre Goes Above and Beyond for Their Customers!

I had an amazing experience with Energy Ogre! Their team truly goes above and beyond to make sure their customers are taken care of. They were able to get my deposit waived, which made the entire process so much easier and stress-free. Their customer service is outstanding, and I really appreciate the extra effort they put into helping me. It’s clear they genuinely care about their customers and want to make things as smooth and affordable as possible. I highly recommend Energy Ogre to anyone looking for great service, savings, and a company that truly goes the extra mile!

20 October 2026
Unprompted review

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