Sophia vijayakumar She came my door had a gave me a great explanation of my bills and make me aware that I am out of contract and save me very good money I will highly recommend her and she did a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I first spoke to Amelia to find out all about different rates/packages available for electric car. She was ever so patient while trying to help me understand the different pricing systems. It was a ve... See more
Company replied
I contacted Energía on Saturday and a lovely woman called Somiya explained everything very clear. Then, on Monday, she called me back at the agreed time to finalize the switch. She answered me all my... See more
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Stephen Cunningham came to my door today was currently with prepaypower it was costing me a lot of money, €50-70 a week i was putting into the meter, stephen called at the right time and saved me almo... See more
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Company details
- #4 of 5 best companies in Energy Supplier
- #4 of 4 best companies in Electric Utility Company
- #2 of 2 best companies in Energy Equipment and Solutions
- #5 of 5 best companies in Green Energy Supplier
Written by the company
Energia is part of the Energia Group and together we energise over 250,000 homes and businesses across Ireland with renewable electricity and natural gas. Energia first launched in 1999 to business electricity customers and in 2014 Energia entered the residential market in Ireland. Leading the way in sustainable energy, Energia has been the longest provider of Renewable Electricity in Ireland. Energia Group supplies approximately 17% of the island of Ireland’s total electricity requirements and 20% of the island’s total wind power meeting the energy needs of 800,000 homes and businesses with competitive electricity and gas services provided through its two retail brands Energia and Power NI. Our shared Energia group vision centres on being a force for change towards greener, cleaner and smarter energy generation. We do this through ongoing research, development and investment in renewables, technology and customer solutions.
Gold Winner
UK National Contact Centre Awards 2025
Energia Group were awarded the Gold Winner Award at the UK National Contact Centre Awards 2025.
Contact info
The Generali Building, Blanchardstown Retail Park, Blanchardstown, Dublin, D15 YT2H, Dublin, Ireland
- 1850300700
- info@energia.ie
- energia.ie
4.4
Excellent
6K reviews
Asks customers to review
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See how their reviews and ratings are sourced, scored, and moderated.
Mohit Shuka
Mohit Shuka . A perfect gentleman and a very good sales rep. Put me at ease switching to energies.so thankful.
21 July 2026
Unprompted review
Reply from Energia
Good morning Denise,
We're so glad to hear Mohit made your transition smooth and positive. Thank you for sharing your wonderful experience!
We hope you enjoy the rest of your time as an Energia customer!
Kind Regards,
Sarah
Sophia vikayakumar
Sophia vikayakumar
Good and help me to switch without any hassle
21 July 2026
Unprompted review
Reply from Energia
Good morning Potein,
We're glad to hear that Sophia helped you switch without any hassle. We appreciate your kind words!
Kind Regards,
Sarah
Sophia vijayakumar
Sophia vijayakumar
Sophia is very helpful, friendly and knowledgeable
21 July 2026
Unprompted review
Reply from Energia
Good morning Sinead
We are so happy to hear about your positive experience with Sophia! We appreciate you sharing your kind words.
We hope you enjoy the rest of your time as an Energia customer!
Kind Regards,
Sarah
sophia vijayakumar
sophia vijayakumar
she came to my door and convinced me to switch and make me aware that i am out of contrac,t and saved me good money she is so friendly and the process is so quick happy to switch to energia
21 July 2026
Unprompted review
Reply from Energia
Good morning Wojciech,
We're so happy to hear about your positive experience and that we could help you save money! It's wonderful to know the process was quick and friendly with Sophia. Thank you for choosing us!
Kind Regards,
Sarah
Priya Patha was an absolute pleasure to…
Priya Patha was an absolute pleasure to deal with .So helpful & informative. Changing over was made very simple & no pressure in swapping. Really glad Priya knocked at my door. Thanks Priya
21 July 2026
Unprompted review
Reply from Energia
Good morning Sinead,
We're so glad to hear that your experience with Priya was a pleasure and that the process of changing over was made simple and stress-free. Thank you for your kind words and positive feedback!
We hope you enjoy the rest of your time as an Energia customer!
Kind Regards
Sarah
Priya called to me today
Priya called to me today. She was so polite. Amazing sales person. I work in sales at a high level and would definitely employ her. Very thorough and managed to turn a Bord gais customer to an Energis customer
20 July 2026
Unprompted review
Reply from Energia
Good Morning Janice,
Thank you for your kind review. I am so happy to hear that your recent experience with Priya was so positive. It's great to hear that Priya was very thorough and polite, I will be delighted to pass this feedback on to Priya.
Kind regards,
Alyson
Priya patha was very pleasant and made…
Priya patha was very pleasant and made the transition very straightforward. Thank you
20 July 2026
Unprompted review
Reply from Energia
Good Morning Louise,
Thank you for taking the time to leave your review. I am so happy to hear that Priya was able to assist you with everything and that she was pleasant to talk to. We really appreciate your feedback.
Kind Regards,
Alyson
Harris
Harris
Help me to switch to energia gave me good offers and came back for callback and he is very persistent
Highly recommended
17 July 2026
Unprompted review
Reply from Energia
Hi Cristian,
Thank you for taking the time to leave your review. I am delighted to hear that Harris was able to assist you with your registration and that you are happy with the customer service you received! I hope you enjoy your time as our customer.
Kind Regards,
Rachel
Priya patha was an excellent sales…
Priya patha was an excellent sales person
17 July 2026
Unprompted review
Reply from Energia
Good Morning Aidan,
Thank you so much for leaving your review. It's great to hear of your positive experience with Priya, and your feedback is much appreciated!
Kind Regards,
Rachel
Reply from Energia
Hi Georgina,
Thank you for taking the time to leave your review. I am so happy to hear that Sophia was able to assist you! We really appreciate your feedback.
Kind Regards,
Rachel
Great onboarding experience
Great onboarding experience. Was with Joselyn who was clear in communication and efficient with the process.
17 July 2026
Unprompted review
Reply from Energia
Hi Olan,
Thank you for taking the time to leave your review. I am so happy to hear that you had such a great onboarding experience with Joselyn and found the process efficient.
Kind regards, Robert
Great agent
Great agent, Shubham Sood. I signed up for both home residence and holiday home. Rates clearly explained and compared to existing bills.
16 July 2026
Unprompted review
Reply from Energia
Hi William,
We're so glad to hear about your positive experience with Shubham, especially regarding the clear explanation of rates for your home & holiday home.
We appreciate you sharing your feedback!
Kind regards, Robert.
Samantha was very helpful with…
Samantha was very helpful with explaining everything and helping with the transition. Really appreciate it.
16 July 2026
Unprompted review
Reply from Energia
Hi Neena,
We are pleased to hear that our team member was so helpful and made your transition to Energia a smooth one. Your kind words are truly appreciated.
Kind regards, Robert
Samantha was fabulous in explaining and…
Samantha was fabulous in explaining and given great rates as well
Nice energies employee
16 July 2026
Unprompted review
Reply from Energia
Hi Asha,
Thank you for taking the time to share your recent positive experience with Samantha.
We are so pleased to hear that Samantha provided excellent customer service and was able to provide you on clear information regarding your rates.
Kind regards, Robert.
Priya was a delight to deal with and…
Priya was a delight to deal with and explained everything very well and made the process very easy and quick
16 July 2026
Unprompted review
Reply from Energia
Hi Robert,
We are so pleased to hear that your recent experience with Priya was so positive, quick and easy. It's great to hear that everything was explained clearly, making the process of switching smooth for you.
Kind regards, Robert.
Brilliant Experience - and not with a "Chat Bot"
Ann in the Registration team was just spectacular. I had been with Energia previously, had moved away and was now out of contract. Ann played a blinder to convince me to sign up with Energia once again.
It's just wonderful in this "Tech, Rules" AI dominated world to have a genuine, warm and enthusiastic human being with whom you can interact and get things set up, sorted and confirmed in such a pleasant and professional way. Down with robots - long live professional customer service agents.
7 July 2026
Unprompted review
Reply from Energia
Hi Paul,
We are so happy to hear about your positive experience with our Ann!
It is wonderful to know that she was able to provide you with such a pleasant and professional interaction and we are glad that Ann's approach resonated with you.
Thank you for sharing your kind words.
Kind regards, Robert.
Sophia vijayakumar
Sophia vijayakumar
Was really good in get the new provider, really appreciate her help!
16 July 2026
Unprompted review
Reply from Energia
Hi Matheus,
We're happy to hear Sophia provided such great assistance with your switch to Energia. We appreciate you taking time to leave your review and your kind words!
Regards, Robert.
Sophia vijayakumar
Sophia vijayakumar
Came to my door and help me to switch to energia without any hassle thanks
16 July 2026
Unprompted review
Reply from Energia
Hi Rodrigo,
We're so glad Sophia was able to help you switch to Energia with ease. We appreciate your positive feedback!
Kind regards, Robert.
just spent the last hour trying to get…
just spent the last hour trying to get into my account.
Got as far as looking for a pin. It tells me to look
in settings/ accounts..... where is this
it is so frustrating I have looked everywhere.
16 July 2026
Unprompted review
Reply from Energia
Hi Jacqueline,
I hope you are well although I am sorry to hear that you have experienced difficulties accessing your online account – Please accept my apologies.
So that I may investigate and assist further, could you please send your details (AccNo/MPRN/GPRN and full name & address) to homeenquiries@energia.ie along with a brief summary of the issues you have experienced online?
Please also include 'Trustpilot' in the subject line of your email.
I hope to hear from you soon, Robert.
Sumanth came to home and gave great…
Sumanth came to home and gave great explanations
I loved his customer service
16 July 2026
Unprompted review
Reply from Energia
Hi Sandra,
We are so pleased to hear that Sumanth was able to provide you with such excellent explanations and customer service. Thank you for sharing details of your positive experience!
Regards, Robert.
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