END. Reviews 130,220

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 14,202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its speed and efficiency, often noting that items arrive sooner than expected, even for international orders. Many people appreciate the competitive pricing and the high quality of the products, along with the extensive range of brands available. However, some people were dissatisfied with their order experiences, citing issues such as receiving incorrect sizes or items that did not match the website's descriptions. A few customers also mentioned problems with packaging, where items arrived crumpled or poorly protected, and some reported difficulties with order tracking and customer service regarding refunds or faulty goods.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed of delivery, with... See more

Product

Reviewers mention positive feedback about product, often highlighting the great selection of high-quality... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise quick deliveries, with some... See more

Price

Reviewers highlight positive aspects of price, often finding items significantly cheaper than on other sites.... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoes are great and postage was FAST to Australia – although I will note that the listing specified "nubuck" upper material; they are not in fact nubuck, they are smooth leather. Turns out this is eve... See more

Company replied

Rated 4 out of 5 stars

This is my second attempt at making a purchase, as my first-time discount code did not work initially. I reached out to the Customer Service team, who responded promptly; however, by then, the i... See more

Company replied

Rated 5 out of 5 stars

South Korea "I was initially drawn to END. because of their competitive pricing. Being an overseas purchase, I had some reservations at first, but I was genuinely impressed by the delivery speed—it f... See more

Company replied

Rated 5 out of 5 stars

My first experience shopping online at End Clothing was a very positive one. Based in the UK, this retailer sells authentic luxury goods and designer brands, at very competitive prices. Vast range of... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Streetwear Store

About END.

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • 133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom

  • endclothing.com

4.3

Excellent

TrustScore 4.5 out of 5

130K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Suraj was great

Suraj was great, excellent customer service. Love end clothing!

15 May 2026
Unprompted review
END. logo

Reply from END.

Hi there,

Thank you very much for the great review!

We are so pleased to hear Suraj was able to help out!

Your feedback will be forwarded on to him :)

Many thanks.
END.

Rated 5 out of 5 stars

Great product and service

Great product and service, plus 20% off a limited realise. Promt delivery, will definitely use again

28 April 2026
END. logo

Reply from END.

Hello Justin,

Thank you so much for taking the time to leave this review it’s really appreciated!

We’re glad to hear you were able to take advantage of the 20% off on a limited release it’s always great when you can pick up something special at a great price.

It’s also brilliant to know the product lived up to expectations and that everything arrived promptly.

We’ll be sure to pass your feedback on to the wider team, as they’ll be pleased to hear everything went smoothly from start to finish.

Thanks again for your support, and we look forward to seeing you back with us again soon!

All the best,
END.

Rated 5 out of 5 stars

From start to finish a fantastic experience

From start to finish a fantastic experience with END.
Price was excellent and delivery super fast.
Will definitely be using them again!

8 May 2026
END. logo

Reply from END.

Hi there,

It’s great to hear that your experience with us ticked all the boxes from start to finish.

We’re really pleased the pricing stood out and that your order reached you so quickly we know how important both of those are when you’re placing an order, so it’s always rewarding to hear when we get it right.

Your feedback genuinely means a lot to the whole team, and we’ll be sure to share this with them.

Thanks again for your support, and we’re looking forward to having you shop with us again soon.

All the best,
END.

Rated 1 out of 5 stars

Paid for Next day delivery as going on…

Paid for Next day delivery as going on holiday. Arrived too late! Useless! Contacted END to request return of delivery fee and was completely ignored!

8 May 2026
END. logo

Reply from END.

Hello Jennifer,

Thank you for taking the time to leave your feedback, we’re sorry to hear you were disappointed with the delivery of your order, especially with a holiday coming up.

Having reviewed this, your order was placed around three hours after our 6pm cut-off time for next day delivery, which is clearly outlined on our website during checkout.

As a result, the delivery would have been scheduled for the following working day rather than the next calendar day, which explains why it didn’t arrive in the timeframe you expected.

We’ve also checked our records and haven’t been able to find any contact from you regarding a refund of the delivery charge, so we’re sorry if you’ve attempted to reach out, and it hasn’t come through to us.

If you’d still like us to look into this for you, please feel free to contact our Customer Service team directly, and we’ll be happy to review it further.

We always want to make sure expectations are as clear as possible at the point of purchase, and your feedback is appreciated as it helps highlight where this might not have been as clear as it should be.

END.

Rated 5 out of 5 stars

Fast shipping good service

Fast shipping good service

5 May 2026
END. logo

Reply from END.

Hello Shaohao,

It’s great to hear that everything arrived quickly.

Thanks for taking the time to share your feedback it’s genuinely appreciated.

END.

Rated 2 out of 5 stars

Scam discounts

End first raises its prices, then offers ‘discounts’
I saw the Birkenstock Boston model priced at €129 before the ‘discounts’. End raised the price to €160 and then offered a 20% discount on these shoes, resulting in a final price of €128. Once the discount period ended, the price went back up to €129
Am amazing approach.

4 May 2026
END. logo

Reply from END.

Hello Jack,

Thank you for taking the time to share your feedback we can completely understand why this came across the way it did, based on the prices you’ve outlined.

Pricing can fluctuate for a number of reasons, including supplier pricing, exchange rates, and scheduled promotional activity, which can sometimes result in changes either side of a promotion period.

While the timing here understandably feels misleading, there’s certainly no intention to inflate prices ahead of promotions we always aim to offer genuine value across our range.

We appreciate you calling this out, as transparency is really important to us, and feedback like this helps us review how our pricing is presented. 

If you ever have any questions about a product or pricing before placing an order, our team is always here and happy to help.

Thanks again for sharing your experience it’s genuinely appreciated.

END.

Rated 5 out of 5 stars

Quality fast service as usual

Quality fast service as usual

8 May 2026
END. logo

Reply from END.

Hello Martin,

We love hearing that the service was fast and up to the usual standard that consistency is exactly what we aim for.

Thanks again for your continued support, it really does mean a lot!

END.

Rated 5 out of 5 stars

Great service

Great service, best price, extremely prompt delivery! 100% recommend!

8 May 2026
END. logo

Reply from END.

Hi there,

We really appreciate you sharing this, thank you! It’s great to hear you found everything from the pricing to the delivery spot on.

Getting your order to you quickly and at a great value is exactly what we aim for, so it’s brilliant to know that came through in your experience.

Thanks again for the recommendation it genuinely means a lot!

END.

Rated 1 out of 5 stars

disappointing

Fewer and fewer brands, ridiculously expensive return shipping, and the so-called “latest updates” barely change even after a week. The whole experience has become increasingly disappointing.

8 May 2026
END. logo

Reply from END.

Hi Xie,

We hope you are well and would like to thank you for your review!

We are very sorry to hear of your disappointment with our product range and international returns process.

Unfortunately, we do not cover the cost of international returns at the moment as stated in the Returns section on the website.

However, our Support Team are happy to advise on which shipping methods are likely to be the most cost-effective for you should you get in touch.

We really appreciate your feedback. It is most definitely helpful for us to tweak things in the future as we want to create the best shopping experience we can.

Thanks,

END.

Rated 5 out of 5 stars

Very easy to order and the delivery…

Very easy to order and the delivery came very quickly. Very happy with the trainers I ordered for a birthday present.

5 May 2026
END. logo

Reply from END.

Hello Victoria,

Thanks so much for taking the time to leave this, it’s really lovely to read!

We’re so glad you found everything easy to order and that your delivery arrived nice and quickly.

Even more so knowing the trainers were for a birthday present there’s always that bit of pressure to get everything just right and on time, so it’s great to hear it all worked out.

Hope the birthday went well and the trainers went down a treat!

Appreciate you shopping with us, and we’d love to have you back again soon.

Have a good weekend,
END.

Rated 5 out of 5 stars

Great Shopping Experience

Package was delivered very quickly and in excellent condition. Love the range of products on END. and the prices are very resonable compared to other platforms.

4 May 2026
END. logo

Reply from END.

Hello Koh,

It’s really great to hear this, thank you for sharing your experience!

We’re pleased your order reached you quickly and arrived in excellent condition.

That first impression when your package turns up is always important, so it’s good to know everything was spot on.

It’s also brilliant to hear you’re enjoying the range we offer.

We put a lot of care into bringing together a wide selection, so it means a lot that it stood out to you and even better that you’ve found our pricing competitive compared to other platforms.

Thanks again for taking the time to leave a review, and we hope to have you back browsing (and shopping!) with us again soon.

END.

Rated 5 out of 5 stars

Thank you for sending these shoes &…

Thank you for sending these shoes & having them in my size. Love this make & type of shoe.

8 May 2026
END. logo

Reply from END.

Hello Bee,

It’s so nice to read this thank you for sharing!

We’re really glad we were able to have the shoes available in your size, especially when it’s a style you already know and love.

There’s nothing better than finding that perfect pair you can rely on, so it’s great to hear these hit the mark for you.

We truly appreciate you choosing to shop with us, and we hope you continue to find more favourites in the future!

END.

Rated 5 out of 5 stars

FedEx could have been better.

FedEx could have been better.

5 May 2026
END. logo

Reply from END.

Hello Timothy,

Thanks for sharing your feedback, we really appreciate the honest comment.

We’re sorry to hear that the experience with FedEx didn’t quite meet expectations.

We do keep a close eye on feedback like this and will make sure it’s fed back to the relevant team as we’re always looking at how our delivery partners are performing day to day.

We hope everything else with your order was spot on, and we’d love to give you a smoother, all-round experience next time!

END.

Rated 5 out of 5 stars

Excellent company to buy from

Excellent company to buy from! Every experience I’ve had so far, has been a real pleasure. FedEx deliveries to Western Australia arrive super quick, even quicker than if I ordered something from Australia let alone England! 10/10 🙌🏽

5 May 2026
END. logo

Reply from END.

*yu7Hello Thomas,

That’s amazing to read thank you so much for such a kind review.

We’re really glad to hear you’ve had consistently positive experiences with us, that genuinely means a lot.

Hearing how quickly your FedEx deliveries are reaching you out in Western Australia is brilliant too especially when they’re arriving faster than orders placed locally!

We know international shipping can sometimes be a concern, so it’s fantastic to hear it’s been working so well for you.

Thanks again for your support and for the 10/10 🙌🏽 — we really appreciate it, and we look forward to keeping that standard up for you going forward!

END.

Rated 5 out of 5 stars
END. logo

Reply from END.

Hello Charles,

Thank you for taking the time to share this!

Glad to hear everything went smooth with this, we appreciate the order.

Have a great weekend,

END.

Rated 5 out of 5 stars

Fast delivery

27 September 2025
END. logo

Reply from END.

Hello Sherwin,

Thanks so much for your feedback!

We’re really glad to hear your delivery got to you quickly it’s always great when everything arrives sooner than expected, especially when you’re looking forward to it.

We appreciate you taking a moment to share your experience, and we hope to keep things just as smooth for you next time too!

END.

Rated 5 out of 5 stars

Everything was fine

Everything was fine, timely delivery, safe delivery, lovely footwear, though different from the black version, not particularly clear on screen. Suffices still.. excellent fit .

5 May 2026
END. logo

Reply from END.

Hello Akin,

Thanks so much for taking the time to share such detailed feedback—we really appreciate it!

It’s great to hear everything arrived safely and on time, and that you’re happy with the fit of the footwear.

We also really appreciate your honest note about the colour difference compared to the black version not being completely clear online.

That kind of feedback is genuinely helpful, as we’re always looking at how we can improve product imagery and descriptions to make things as clear as possible.

All in all, we’re really pleased to hear the shoes still hit the mark for you thanks again for sharing your experience, and we hope to see you back again soon!

END.

Rated 5 out of 5 stars

Fast and good delivery overseas

Fast and good delivery overseas

8 May 2026
END. logo

Reply from END.

HEllo Annie,

Thanks so much for taking the time to leave a review!

We’re really glad to hear your order made it overseas quickly and arrived just as it should.

We know international delivery can sometimes feel a bit uncertain, so it’s great to know everything went smoothly and didn’t keep you waiting.

We appreciate your support, and we hope to have you shopping with us again soon!

END.

Rated 5 out of 5 stars

5* for End Clothing

Great selection of products from footwear to fashion to homeware...... Delivery is speedy and on the very very rare occasions that I have ever needed to return anything? The process was simple and easy. Thanks to the team at End.

25 March 2026
END. logo

Reply from END.

Hello there,

Ah, this is lovely to read thank you so much for taking the time to share it!

It’s great to hear you’ve been enjoying the range across footwear, fashion and homeware.

We put a lot of thought into what we bring together, so it’s really nice to know its something you keep coming back to.

Really glad delivery has been consistently quick for you too and even better that, on the rare occasion you’ve needed to return something, it’s all been easy and stress-free that’s how it should be.

Thanks again for sticking with us and for such kind words about the team it genuinely means a lot.

Hope to see you back again soon!

END.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look