Emsworth Heating Ltd Reviews 

182
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the skilled team for being extremely efficient, polite, and thoroughly knowledgeable during various heating and plumbing installations. Many people note the prompt responses and brilliant support received when urgent repairs are needed. Consumers also note that the overall pricing is exceptionally reasonable, honest, and competitive for the high-quality work provided. Reviewers consistently appreciate the punctual arrivals and tidy working habits, ensuring a smooth and stress-free process from start to finish. Residents feel very reassured having such a reliable and trustworthy local business available for their property maintenance.

What people talk about most

Service

Customers had positive experiences with service, describing the team as quick, polite, and efficient.... See more

Staff

Clients share positive opinions on staff, consistently praising their polite, friendly, and efficient... See more

Price

Consumers find price to be very satisfactory, consistently reporting reasonable and competitive rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

New boiler installed into house we just bought, but with difficult tight access at point of installation. The install team were great. They also had to remove an old boiler and immersion heater. They... See more

Rated 5 out of 5 stars

Efficient, polite and very knowledgeable. Had a gas central heating installed from scratch. Only a few weeks between giving go ahead and completion. Worked well from get go. A slight leak in one radia... See more

Rated 5 out of 5 stars

Peter arrived just after 10am. He was quick and efficient, polite and friendly. Brilliant 1st service on our new boiler. The online booking could be looked at and amended. I got an 8.30-9.30 booki... See more

Company replied

Rated 5 out of 5 stars

Emsworth Heating were very 'Friendly & Professional' in sorting out the purchase & installation of my Castleton Fireplace Suite. The technical queries I raised were clarified in a poli... See more


Company details

  1. Heating Contractor
  2. Gas Engineer

Written by the company

Specials natural gas and lpg heating company covering the south of England, local in-house engineers specialist is boiler replacements/upgrades and energy efficiency.


Contact info

4.8

Excellent

TrustScore 5 out of 5

182 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(182)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler service

Duane serviced our boiler this morning. He was very thorough.
He was friendly and polite. Thanks Duane.
Would highly recommend this company.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Friendly & Professional ! :)

Emsworth Heating were very 'Friendly & Professional' in sorting
out the purchase & installation of my Castleton Fireplace Suite.
The technical queries I raised were clarified in a polite & helpful
manner ,,,, the fitter did a superb job with the installation + left
the place clean & tidy afterwards !!

I thought the price was very good too for the above work done.
So, all in all a very happy bunny ... really love my new fireplace
suite :)

Many Thanks & Kind Regards

Derek S ... Selsey , W.Sussex


18 November 2025
Unprompted review
Rated 5 out of 5 stars

New boiler installed into house we just…

New boiler installed into house we just bought, but with difficult tight access at point of installation. The install team were great. They also had to remove an old boiler and immersion heater. They worked efficiently and quickly. All areas cleaned thoroughly on completion, and I was given a detailed hand over AND demo of how to use thermostat controller. This is the second time we’ve used Emsworth Heating, great job.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from the Emsworth Heating team. New boiler and radiators fitted . Friendly , tidy and efficient throughout . A great local business.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Efficient

Efficient, polite and very knowledgeable. Had a gas central heating installed from scratch. Only a few weeks between giving go ahead and completion. Worked well from get go. A slight leak in one radiator once heating was being used but only due to expansion. Resolved by Emsworth Heating very quickly. Very pleased

13 August 2025
Unprompted review
Rated 3 out of 5 stars

Quick but Only OK

Got the job done quickly and courteously. However, holes were unnecessarily drilled in our wall to fit a thermostat, without asking me, and they were exactly the same distance apart as the existing ones, so it was completely pointless and just made more work for me having to fill the old ones in! Also our old thermostat was taken away (which had a brand new battery in it) without asking me - I could have reused that. Also, I discovered later that our radiator thermostats had been fiddled with round the house, so I am having to rebalance them all again (wish they had just asked me if it was OK to do that).

6 October 2025
Unprompted review
Emsworth Heating Ltd logo

Reply from Emsworth Heating Ltd

A very disappointing review, when changing a boiler we have to clean and check a system so it will always be necessary to open all valves. This is always clearly explained during the quotation visit. We are required to fit new boiler plus complaint thermostats with all new boilers and this was detailed in the quotation I apologies if there was any misunderstanding

Rated 5 out of 5 stars

Boiler fitters and servicing you can trust.

The shop in Emsworth is welcoming and friendly. The boiler fitting and now the annual service is carried out by a friendly and highly professional gentleman called Peter.
He knows his trade. Not only is he polite but he is also prompt, a tidy worker and he wastes no time getting the job done. I recommend this company to all!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

Arrived on time. Service completed professionally and with no fuss. Clear explanation of what he did as well as suggestions for what is needed in the future.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

On time,15 mins arrival warning text and job done quickly and efficiently. Good value and will use again.

29 August 2025
Unprompted review

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