The engineer for the first annual service of our AC units was prompt and efficient, phoning to let me know he was 20 minutes away. He arrived on time and efficiently and cleanly carried out his work w... See more
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As London's leading Air Conditioning Company for over four decades, we are dedicated to providing unbeatable prices and the highest quality service to all our clients. Our expert engineers operate throughout London and the Home Counties, offering exceptional installations, repairs, and maintenance of fitted air conditioning systems, as well as the sale and hire of portable air conditioning units. Our commitment to quality is unrivaled, as evidenced by our unbeatable 10-year warranty on every installation we undertake. We're also the only aircon company in London with a dedicated showroom showcasing every type of air conditioning unit in working order. This allows potential customers to judge for themselves the styles and different noise levels, providing confidence in making an informed decision. However, we encourage potential customers to do their due diligence and check online review platforms of our company and competitors. We believe in transparency and welcome comparisons, as we're confident that our exceptional reputation and level of service will speak for itself. Our team of experts is dedicated to providing the best possible service, and we take pride in our exceptional reputation. We offer ample parking at our showroom, or you can easily reach us by underground to Mill Hill East, with our showroom conveniently located opposite the station. Choose our company for all your air conditioning needs, and you can rest assured that you're receiving the highest quality service possible. Contact us today to discuss your air conditioning requirements and experience the difference for yourself. Don't settle for less, choose the best in the business.
Unit 2 Bittacy Business Centre, Bittacy Hill, NW7 1BA, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great consistent service provided over the 6yrs I have been with them.
Especially this year as they were quick to send someone who fixed my AC which broke the first time.
Everyone I dealt with at The Air Conditioning Company (airconco) was helpful and assisted with any queries, quotes, changes to quotes, etc. The installation was planned and completed as they said, all within budget. They left the site tidy and with a new much better and cooler system in place. I would recommend them to others for their air conditioning needs.
Great company. Friendly but professional and did a lovely job. Very flexible on installation scheduling, worked with us to make this happen on a challenging timeframe.
Aaron and Mark did a very good job. They turned up on time, explained the process and worked with minimum of fuss. Their work was clean and tidy and they left no mess at the end of each day. I appreciate Aaron explaining where he was going to put things and checking that I was OK with it before he did the work. These guys are a credit to your company. I would recommend.
We had a great first service by a service engineer who really knew about how the air conditioning unit system worked and was very informative, kind and helpful. It was a pleasure to have him working with us.
The air conditioning unit was fitted very efficiently by polite, helpful and friendly installers. Communications and preliminary work were all good. Highly recommended.

Reply from The Air Conditioning Company
Excellent prompt service and very neat installation- we are very pleased
Simon

Reply from The Air Conditioning Company
Pleasant pair of engineers, got on with the job with minimal disruption, no mess left

Reply from The Air Conditioning Company
Efficient, helpful and did an excellent job, even in an awkward space. I would definitely recommend

Reply from The Air Conditioning Company
AirConco recently service several air conditioning units which theyhad previously installed. The company continies to deliver good service and the engineer in particular who attended was very good.

Reply from The Air Conditioning Company
The Airconco technician who carried out my 2026 annual service was amiable, polite and very knowledgeable; he installed the latest software into the unit and seems to have fixed a persistent communication problem between the unit and my smartphone

Reply from The Air Conditioning Company
The organisation and service was very efficient and clearly explained by the engineer

Reply from The Air Conditioning Company
Great service, careful and considerate engineers, glad I was able to keep my business local.

Reply from The Air Conditioning Company

Reply from The Air Conditioning Company
The team were fab - on time, tidy, polite, helpful and very neat work.
Roll on summer!

Reply from The Air Conditioning Company

Reply from The Air Conditioning Company
Very reliable - excellent value - always responsive

Reply from The Air Conditioning Company
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