Anthracite dark primer and Anthracite smooth render and white primer and white smooth render paint My decorator followed the preparation guidelines and painting instructions. He loves the paint espe... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The ordering and delivery was first class. I am tucked away in rural Devon and yet with both orders the paint arrived within 2 days. The paint is surprisingly thick and requires vigorous mixing. I... See more
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Order arrived next day and was well packaged to avoid any damage. I have started to apply the Textured Basecoat and so far so good. I will need to place a follow-up order to complete the whole house p... See more
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Love this paint. Brilliant white and although expensive and thick going on at first, it does go a long way as excellent coverage. Don't know yet about its other properties as it has been so dry. Defi... See more
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Company details
About Emperor Paint
Written by the company
We reign when it pours
Written by the company
- The exterior decorating specialists
- At Emperor Paint we develop the most advanced exterior masonry paints and treatments that keep your home warm and dry. This is all thanks to our cutting-edge super hydrophobic technology that causes water to simply roll off your walls. Our masonry products have been independently tested & certified by a UKAS accredited, world-leading laboratory to withstand harsh weather conditions for 25 years. We offer free delivery on all orders, with next working day delivery on all orders of paint. We also have a dedicated technical team who are on hand to help guide you through your project, ensuring you can get beautiful results that stand the test of time.
We offer a Lifetime Guarantee
Lifetime Guarantee
In an independent 25 year accelerated weathering test, Emperor masonry products were found to have no change in performance or appearance, even in the harshest of weathering conditions. We are so confident it will exceed this 25 year proven performance that we offer a lifetime guarantee.
Contact info
Unit 1, Syke Side Drive, Altham Industrial Estate, BB5 5YE, Accrington, United Kingdom
- 01617637009
- info@emperorpaint.co.uk
- emperorpaint.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Emperor Paint
Hello John,
Thank you for taking the time to leave us a review.
We're delighted to hear you were pleased with the fast delivery and the quality of the product. We really appreciate your feedback and hope you enjoy the results. Thank you for choosing Emperor!
Best wishes
The paint was really easy to apply and…
The paint was really easy to apply and looks good.
21 June 2026
Reply from Emperor Paint
Hello Daphne,
Thank you for taking the time to leave us a review.
We're delighted to hear you found the paint easy to apply and that you're happy with the finish. We really appreciate you taking the time to share your experience and hope you enjoy the results for years to come.
Best wishes
Better than expected
Very pleased with sample product, excellent service, going for Full Monty
17 June 2026
Reply from Emperor Paint
Hello Richard,
Thank you for leaving us a review.
We're delighted to hear you were so pleased with your sample and the service you received. It sounds like you're ready to go for the full project, and we're thrilled to be part of it! We appreciate your support and look forward to helping you achieve a fantastic finish.
Best wishes
All so impressive- very good website
All so impressive- very good website - simple ordering - brilliant packaging - and the lid of the paint comes off so easily.
15 June 2026
Reply from Emperor Paint
Hello Rosemary,
Thank you for taking the time to leave us a review.
We're delighted to hear you were impressed with every step of your experience, from our website and simple ordering process to the packaging and even the easy-open paint lid. It's great to know these details made a difference, and we really appreciate you taking the time to share your feedback. We hope you enjoy your project and look forward to serving you again!
Best wishes
My first time using Emporer paint and…
My first time using Emporer paint and boy am I I impressed by the flow and coverage! I will definitely use again.
19 June 2026
Reply from Emperor Paint
Hello Steven,
Thank you for taking time to leave us a review.
We're thrilled to hear your first experience with Emperor Paint was such a positive one. It's great to know you were impressed with the flow and coverage, and we're delighted to hear you'll be choosing Emperor again. We really appreciate your support and hope you continue to enjoy the results!
Best wishes
Initial review as product not yet used
The purchasing experience was simple but, unfortunately, the delivery took place one day later than expected. My understanding from information given on the website, is that it was delayed at the collection point between the seller and the delivery provider. The delayed delivery caused me to change plans, and so I have not yet used the product.
14 June 2026
Reply from Emperor Paint
Hello,
Thank you for taking the time to leave us a review.
We're pleased to hear you found the ordering process simple, but we're sorry that your delivery was delayed and that it disrupted your plans. While delays can occasionally occur between collection and the courier network, we understand how frustrating this can be and apologise for the inconvenience caused. We hope you have the opportunity to use the product soon, and we're confident it will meet your expectations. If you have any questions once you begin your project, our team will be happy to help.
Best wishes
The paint is exceptionally good and by…
The paint is exceptionally good and by far the best product I have ever used for exterior work. If it is as durable as it says this product is well worth additional costs as it should last twice as long. Overall extremely pleased and will 100% use again.
15 June 2026
Reply from Emperor Paint
Hello Paul,
Thank you for taking the time to leave us a review.
We're delighted to hear you found our paint to be the best exterior product you've used and that you were so pleased with the finish and application. We design our paint to deliver exceptional performance and long-lasting protection, so it's great to know you're already impressed. Thank you for your support, and we look forward to helping with your next project!
Best wishes
Reply from Emperor Paint
Hello,
Thank you for taking your time to leave a review.
We're thrilled to hear you think our product is world class and worth the investment. Your feedback means a great deal to us, and we really appreciate your support. We hope you enjoy the results for many years to come!
Best wishes
The paint appears to be good quality
The paint appears to be good quality, however, time will be the test.
I also purchased a roller set, the metal roller axle broke away from the inside of the handle which meant the handle slid up and down on the roller and spun around very annoying. I contacted Emperor who were not interested, therefore suggest best not to buy accessories from them.
23 June 2026
Unprompted review
Reply from Emperor Paint
Hello Paul,
Thank you for taking the time to leave us a review.
We're pleased to hear your initial impression of the paint is positive, although we're sorry to learn about your experience with the roller set.
While the roller is part of a range of decorating accessories we stock from trusted third-party suppliers, we're disappointed to hear it didn't meet your expectations. We've shared your feedback with the supplier so the issue can be investigated further.
We also regret that you were left feeling dissatisfied with the support you received. We value all customer feedback and use it to help improve both our service and the products we offer. Thank you again for bringing this to our attention.
Best wishes
Good communication when I followed up…
Good communication when I followed up by telephone.
16 June 2026
Reply from Emperor Paint
Hello Paul,
Thank you for taking the time to leave us a review.
We're pleased to hear you had a positive experience with our team and that you found our communication helpful when you called. Providing excellent customer service is important to us, and we really appreciate you taking the time to share your feedback.
Best wishes
Excellent paint
Excellent paint. Covered well. Great range of colours and there's tester you can buy to check how the colour will dry.
It went further than expected but that was due to going over existing silicone render.
Delivery was quick.
15 June 2026
Reply from Emperor Paint
Hello Robert,
Thank you for taking the time to leave us a review.
We're delighted to hear you were pleased with the coverage, colour range, and our tester pots, which are a great way to see how a colour looks once dry. It's also fantastic that the paint went even further than you expected and that your order arrived quickly. We really appreciate your feedback and hope you enjoy the finished result for years to come!
Best wishes
Great quality product
Easy online ordering, fast and free delivery of a high quality product. I would happily recommend emperor products.
14 June 2026
Reply from Emperor Paint
Hello Paul,
Thank you for taking the time to leave a review.
We're delighted to hear you found our online ordering process easy and that your paint arrived quickly with our free delivery service. It's great to know you're happy with the quality of the product, and we really appreciate your recommendation. Thank you for choosing Emperor!
Best wishes
Best exterior paint so far.
I have used this exterior paint previously and was impressed. I usually paint the exterior about every two years. After two years it is still looking good.I have now bought more to paint another area of our home.
10 June 2026
Reply from Emperor Paint
Hello Moira,
Thank you for taking the time to leave us a review.
We're delighted to hear the paint has held up so well over the past two years and that you've chosen it again for another area of your home. It's great to know it's delivering the lasting finish you were looking for. We really appreciate your loyalty and wish you all the best with your latest project!
Best wishes
Reply from Emperor Paint
Hello Bob,
Thank you for taking the time to leave a review.
We're delighted to hear you were pleased with the paint's coverage and our customer service. Your feedback means a lot to us, and we really appreciate you taking the time to share your experience. We hope to serve you again on your next project!
Best wishes
Reply from Emperor Paint
Hello Gary,
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with both our product and the service you received. Comments like yours mean a great deal to the whole team.
Thank you for choosing Emperor Paint. We really appreciate your support and look forward to helping you with your future projects.
Best wishes
Reply from Emperor Paint
Hello Mike,
Thank you for taking the time to leave us a review.
We're delighted to hear that you were pleased with the service you received. Providing excellent customer service is something we take great pride in, so it's wonderful to know we met your expectations.
Thank you for choosing Emperor Paint. We really appreciate your support and hope to help you again with future projects.
Best wishes
Great product just got decid if its the…
Great product just got decid if its the colour needed . Sample pots very generous.
17 June 2026
Reply from Emperor Paint
Hello David,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you're impressed with the product and that you found our sample pots to be generous. We know choosing the perfect colour is an important decision, so we hope the samples make it easier to find the ideal shade for your project.
If you have any questions or would like advice while deciding, our team is always happy to help.
Thank you for choosing Emperor Paint!
Best wishes
Excellent paint
Paint was delivered quickly and well packaged. I have only just started painting the house but so far the paint has been excellent quality, easy to use and great coverage.
18 June 2026
Reply from Emperor Paint
Hello Gilly,
Thank you for taking the time to leave us a review,
We're delighted to hear that your paint arrived quickly and was well packaged. It's great to know that you've found the paint easy to apply, with excellent coverage and quality so far.
We really appreciate you taking the time to share your experience, and we hope the rest of your painting project goes just as smoothly.
Best wishes
Good service
Really quick and efficient service and very nicely packaged. Good range of colours. Haven’t yet tried out the testers but sure they will be great quality.
17 June 2026
Reply from Emperor Paint
Hello Katiek,
Thank you for taking the time to leave us a review.
We hope you enjoy trying the tester samples and that they help you find the perfect shade for your project. If you have any questions along the way, our team is always happy to help.
Thank you for choosing Emperor Paint, and we look forward to hearing what you think of the paint once you've had a chance to use it.
Best wishes
Excellent delivery service
Excellent delivery service, paint easy to use and good quality
12 June 2026
Reply from Emperor Paint
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear that you were pleased with the delivery service and found the paint easy to use. It's also great to know that you're happy with the quality of the product.
We appreciate you taking the time to share your experience and thank you for choosing Emperor Paint.
Best wishes
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