Emmo Electric Bikes Canada Reviews 

646
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, friendly, and deeply knowledgeable when guiding them through their purchases and answering all questions. People also express strong satisfaction with the impressive product design, long battery ranges, and smooth performance of their e-bikes and scooters, noting how convenient they are for daily commuting and storage. Though some customers encountered disappointing issues like damaged parts upon delivery, defective gears, or unexpected suspension failures during their early rides. A few reviewers also mentioned having to wait longer periods for service or experiencing delays with replacement parts turnaround times.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the nice design, fully functional... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable across various interactions.... See more

Service

People report positive experiences with service, noting that staff members are helpful, informative, and... See more

User experience

Clients share positive opinions on user experience, noting that staff members made the process seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the whole process was very east, emails were responded to in reasonable time, parts were easily available, reasonably priced. Aiden was great help. it took a little longer to arrive but I think that... See more

Company replied

Rated 5 out of 5 stars

Wow, I got my bike today,( Trobic trike) it's not put together yet, but the packaging was unbelievable. There is no way that this bike was being delivered to me, with any kind of shipping damage. It... See more

Rated 5 out of 5 stars

Tom was a great help in selecting and easing any concerns i had in the bike I have chosen. I got the hornet X.I 60v 60ah bike. We had a great discussion on storage, maintenance, and any potential weat... See more

Company replied

Rated 5 out of 5 stars

Ever since I purchased the Ewild Pro from EMMO I have been using it daily. The e-bike is such good performance that let me travelling and transferring whenever I need. especially, winter time. Their r... See more

Company replied


Company details

  1. Bicycle Store

Written by the company

EMMO is a Canadian e-bike brand focused on helping riders across Canada find practical, enjoyable electric mobility solutions for commuting, recreation, and everyday use. Our lineup includes a wide range of electric bikes, from urban commuter models to fat tire and motorcycle-style options, designed to suit different riding preferences and lifestyles. Through our retail stores and dealer network, we support customers with product guidance, service, and after-sales assistance before and after purchase. Our goal is to make the buying process clearer and the ownership experience smoother, whether a customer is purchasing their first e-bike or looking for a model better suited to their needs. At EMMO, we place strong value on customer support, accessibility, and long-term service. We understand that choosing an e-bike is an important decision, so we aim to provide clear information, dependable warranty support, and responsive assistance throughout the ownership journey. We serve a wide range of riders, including commuters, leisure riders, and customers looking for an alternative way to get around. As a Canadian brand, we are committed to improving the e-bike experience through practical product selection, local support, and an established network that helps customers ride with greater confidence. We welcome customer feedback and believe reviews play an important role in helping us improve and helping future riders make informed decisions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

646 reviews

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4.5

All reviews

(646)

240 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Xavier to get me a…

Thank you Xavier to get me a lightweight, foldable e-bike, victor. It can travel up to 95km, I love it very much. I can use the throttle only, it also has padel assist and ride like a regular bike if I want some exercise. Highly recommended for a lightweight ebike

11 May 2026
Unprompted review
Rated 5 out of 5 stars

I got the Hornet X.I with dual battery

I got the Hornet X.I with dual battery. It is perfect for me to go to school and back home. It helps me to save money from publica transportation. It can also reach around 50Km/h!! That’s totally enough inside the city. Thank you Xavier!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Xavier

Thank you Xavier, got a Segway F3 kick scooter. Foldable design very easy for carry. Headlights and taillights to keep me safe. Very nice design with a great travel range around 40-70km. Love it!!!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Xavier to introduce E-wild…

Thank you Xavier to introduce E-wild for me for delivery, it has a super long travel distance which is up to 160km!!!!

They also have different accessories for delivery such as large rear platform, delivery bag, locks and gloves. You can get everything you need in EMMO. Highly recommend!!!!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Xavier

Thank you Xavier, great experience buying the emmo kamen from you. You were very knowledgeable on the product, helped me with all my questions , very professional and informative. Have a great friendly conversation every time I ask questions. Thank you so much . Live the bike I got .

I love the speed of the bike and a very nice design with full lighting system to keep me safe. Highly recommended.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Love the bike !

When I received delivery, the guy reviewed everything and answered questions I had. He was very knowledgeable and helpful.
Thank you EMMO.

30 April 2026
Rated 5 out of 5 stars

Thank you Xavier

Thank you Xavier, he provided very nice and excellent service. We love the bike, it is better than our expectations. Full speed can be over 90km/h!!!Nice shape nice color. Highly recommend the removable Lithium battery

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Xavier

Thank you Xavier. I got a nice Maknak, Slim design, i can carry it with my truck. Removable lithium battery helps a lot for charging and storage. Love it very much.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

The people were very friendly &…

The people were very friendly & helpful, any questions I had they have been there to answer
The process to purchase the new Hornet XI was fast and efficient
Highly recommend this company
Xavier has always been available to answer my questions
Cheers Garnett

14 April 2026
Unprompted review

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