Emirates Oud Reviews 

895
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 659 reviews, reviewers had a great experience with this company. Customers consistently praise the company for its genuine and well-priced products, often finding items that are sold out elsewhere. The delivery service is frequently highlighted as efficient, prompt, and well-packaged, ensuring items arrive in perfect condition. Many people appreciate the easy-to-use website and the continuous updates provided throughout the ordering process. However, some customers also noted issues with orders, such as missing items or perfumes with weak performance, though refunds were often processed promptly for the former. A few other people also felt that shipping costs were too high and delivery times could be slow, especially compared to other vendors.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the great quality, authenticity, and... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many customers reporting positive... See more

Price

Clients share positive opinions on price, consistently finding them reasonable, affordable, and competitive,... See more

Quality

Users describe positive interactions with quality, frequently praising the authenticity and high standard of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time I ordered from your site. Website easy to use and i kept being informed of every step regarding my order and it didn't take longa to received ir. The only thing less positive was the shipp... See more

Rated 4 out of 5 stars

I'm a repeat customer of Emirates Oud. Their perfumes are genuine and very well priced. All of my previous order experience have been 5 stars. But this one, they accepted my payment and one of... See more

Rated 5 out of 5 stars

I have purchased from this company twice now and have had no issues I was contacted and refunded when items were out of stock on my first order then my second order I was well informed that an item wa... See more

Rated 5 out of 5 stars

Ive shopped from the store many times each time has been super easy to shop, there is a large variety the prices are excellent. Delivery is super quick and all the items are well padded nothing has ev... See more


Company details

  1. Cosmetics and Perfumes Supplier
  2. Perfume Store

Written by the company

Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle. Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.


Contact info

4.1

Great

TrustScore 4 out of 5

895 reviews

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Asks customers to review

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Replied to 20% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(895)

664 reviews in the last 12 months

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Rated 5 out of 5 stars

Pleasantly surprised.

Pleasantly surprised.
I was hesitant to order because of some of the reviews and the delivery time did take longer than expected, but the perfumes were absolutely worth the wait.

The packaging and presentation genuinely impressed me, especially for the price point. Everything felt high quality, from the boxes to the bottles themselves. As someone who has owned much more expensive perfumes, I honestly didn’t expect this level of detail and experience.
The scents themselves are unique, layered and long-lasting once they settle on the skin/clothes. I especially enjoyed experimenting with layering the oils and perfumes together.
My favourites so far are Kashan, Now White and Yara Moi.
If you’re someone wanting to explore different scent profiles without spending luxury brand prices, I would definitely recommend trying them.

My only advice would be patience with dispatch/tracking updates, but overall I would order again.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

The shop has failed to provide me with…

The shop has failed to provide me with a valid receipt/invoice for my order. They conjured some worthless document with fake prices and so the package was held by the Custom Office. When I asked for a proper receipt/invoice they sent me some Taif documentation, while I ordered Rasasi; still waiting for the invoice/receipt and the order - i.e. if I manage to convince the Custom Office that I ordered legally and the package contains what i ordered - this remains to be seen. AVOID - it's a waste of your time and money!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful perfume such high quality and…

Beautiful perfume such a high quality with that luxury feel. Stays on for hours - superb price too and always a discount!
Highly recommend - Normally receive in a couple of days and I am a returning customer

4 May 2026
Unprompted review
Rated 3 out of 5 stars

Bought from them twice.

Bought from them twice.

Very good prices and they seem like real products. So far had no issues with damage or fakes.

Biggest issue is with shipping. Takes around 2 weeks+ to arrive everytime and get no delivery details AT ALL until delivery day.
They also have a huge problem with stock. Products you purchase may not be in stock when you order them even though it says it is. With both orders I have had items be refunded due to reduced stock, usually after 10 days of waiting.

Next time I purchase from here I may do a smaller order and try their faster paid delivery just to try it but I strongly doubt its better.

Also they do not respond to messages sent in the website based message box.

If improvements on these are made I will use this service more often, but currently I only use them for products that I wont care about their delivery date.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Parcel arrived on time and was packaged.
Good value for money for what I ordered and would
buy from this company again.

30 April 2026
Unprompted review
Rated 3 out of 5 stars

Average needs improvement

Very hard to place an order on the site. It gets blocked if It is a larger order above 200 and impossible to get the free shipping. Higher cost for shipping than any other vendor and yet the slowest one in shipping the products. Not everything available on the site is actually available and some of the items got cancelled after I placed the order. Overall there are better option out there that provide free shipping and are much faster, plus their site is updated with their available products. I won't use again.

Update: order finally arrived 11 days after placing the order. Unlike other reviews I received the correct items with the exception of the cancelled one that still shows available on the site: Rayhaan jungle vibes

8 May 2026
Unprompted review
Rated 5 out of 5 stars

The Aftershave I bought

The Aftershave I bought, 9PM after dark is one of the best I have ever had, it lasts throughout the evening and often Into the next day, the price was so good being as this scent is easily up there with the Dior's and Creeds and the delivery was satisfactory,

5 May 2026
Unprompted review
Rated 1 out of 5 stars

VERY POOR CUSTOMER SERVICE

VERY POOR CUSTOMER SERVICE
I ordered 2 fragrances, it took them over a week to dispatch the order and they just cancelled one of the items with out even an email, no reason, no apology.
I will not be using again
AVOID EMIRATES OUD. Terrible communication

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Joke

Ordered on Sunday the 3rd, it’s now the 12th and still nothing has arrived. Takes them 5 days just to reply to a simple email, only to tell me a week later they’ll contact the warehouse to dispatch my item. Absolute joke.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

I’ve purchased many gifts from this…

I’ve purchased many gifts from this wonderful company, and every experience has been exceptional. From the outstanding customer service to the fast delivery, the quality and authenticity of the products are truly incredible.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great choice of perfumes

I have made many purchases since discovering this site. Only once I had issue with dispatch but they apologised for it, otherwise delivery is always quick and products are wrapped carefully. They have many choices and constantly adding new perfumes. I would suggest to add samples choice for perfume before ordering full bottle but other websites specialising in this.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Second Order & Still Excellent – Authentic Perfumes, Great Prices, Fast Service

This is my second time ordering from this perfume shop, and once again they did not disappoint. My first order arrived quickly, the customer service was excellent, and they had the best prices I could find — which is why I came back and ordered 10 perfumes this time.
Just like before, everything was safely and securely packed, and all the products were verified and authentic with manufacturer QR codes. Very happy with the experience and I’ll definitely be back again.

27 April 2026
Unprompted review

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