The orders take so long to be attended to and also delivered take so long to get to us. If an item is out of stock instead of telling the customer immediately it's us the customers to contact the comp... See more
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Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle. Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.
Contact info
Unit 20 Small Heath Trading Estate Armoury Road, B11 2RJ, Birmingham, United Kingdom
- info@emiratesoud.co.uk
- emiratesoud.co.uk
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Replied to 23% of negative reviews
Typically replies within 2 weeks
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Second Order & Still Excellent – Authentic Perfumes, Great Prices, Fast Service
This is my second time ordering from this perfume shop, and once again they did not disappoint. My first order arrived quickly, the customer service was excellent, and they had the best prices I could find — which is why I came back and ordered 10 perfumes this time.
Just like before, everything was safely and securely packed, and all the products were verified and authentic with manufacturer QR codes. Very happy with the experience and I’ll definitely be back again.
Great supplier
Superb price and quick delivery of a well packaged item, what more could I want!
DON'T BUY HERE! SHOP ELSEWHERE
Very disappointed, would never buy from here again or recommend anyone, bought 6 perfumes, only 2 smells like the original, 4 of the perfume had little to no scent more of alcohol, doesn't last past drying on the skin, company policy they can't accept open product, not willing to offer a refund. PLEASE SHOP ELSEWHERE!
Over a week to dispatch the goods and…
Over a week to dispatch the goods and that only 50% of products. What’s the point taking orders with next day dispatch. First and last time I use this terrible company.
Amaizing.Very correct,original,and…
Amaizing.Very correct,original,and described in detail.Thank you
Just five days from order to delivery
Just five days from order to delivery. So no complaints from me.
Excellent service from start to finish
Excellent service from start to finish. Very competitive pricing and a wide range of products. I’ve placed multiple orders over the past few months and have not been disappointed. Multiple payment options including Klarna is always a massive bonus too. Look forward to ordering more in the future. Keep up the good work guys 👍
It's my 4th bulk purchase
It's my 4th bulk purchase, the website gives as much description as they can about the product in terms of notes. Delivery is always spot on and the prices......couldn't be better.
I'll suggest more up to date fragrances are put on here
I'll definitely suggest you get your middle Eastern fragrances here
I haven't received all the products I…
I haven't received all the products I paid for. I've also tried writing to you, but it's been over a week and you still haven't answered me. It's really bad style that you don't send the products I paid for.
I received my oud within over a week…
I received my oud within over a week ,and I love the oud I have got.it smells divine. Would definitely purchase again.
Perfume
The perfume I ordered is very beautiful, I had it before but I'm running out of it so I ordered another one. The scent is very beautiful and suits my personality.
Lovely company
Lovely company, trustworthy and great smelling perfume!! delivery was on time too!
Dispatching the orders is slow
Dispatching the orders is slow . Out of all similar perfume stores, Emiratesoud is consistently the slowest. Had to wait over a week to get my last order.
Customer communications/update is poor. They didnt notify me that some of the perfumes that I ordered and( paid for mind you) were no longer in stock. Which was such an inconvenience as I had to scramble last minute to buy the missing items somewhere else .
Emirates Oud is my go to for ordering…
Emirates Oud is my go to for ordering my fragrances and as a collector with over 200 fragrances it’s always exciting to look forward to my latest purchase. The prices are unmatched and my next day guaranteed deliveries are the icing on the cake.
I am writing this article as an affiliate marketer.
I am writing this review as an affiliate partner of Emirates Oud, not as a regular customer.
My experience has been extremely disappointing regarding affiliate payments.
I have successfully referred customers and generated commissions for this company. However, despite the agreed terms, my commissions have not been paid. What is more concerning is the complete lack of communication — I have sent multiple emails and follow-ups over an extended period, but have received no response at all.
This raises serious concerns about how the company treats its affiliate partners. While I can see that many customer reviews here are positive regarding products and delivery, my experience on the business side has been the opposite.
From my perspective:
Payments are delayed or not processed
Support for affiliates is non-existent
Communication is ignored
For anyone considering promoting this company as an affiliate, I would strongly advise caution until they improve transparency and payment reliability.
I hope the company addresses this issue and provides a clear response.
Twice I have ordered from both times I…
Twice I have ordered from both times I have had issues.
1. 1st order- Bottle received was broken but was partially refunded. Delivery took longer than expected and reply was delayed and blamed on server issues
2. 2nd order- I ordered 6 items waited for 3 days for delivery confirmation on the 4th day was sent confirmation of delivery details, in those details only 4 items was listed when queried they said its out of stock even though it was still available on the website. A refund was issued promptly but these items were gifts with a sensitive time line which didn’t get met. Overall I’m not impressed with this company yes it’s a possibly one of the best priced but clearly it comes at a cost. It’s like playing Russian roulette with your order. If your happy with playing games and getting communication as an after thought then by all means go ahead. If you value your money and time then go elsewhere.
Sometimes just scrolling the web can be…
Sometimes just scrolling the web can be a positive experience, as was proven here, in finding by chance Emirates Oud's website.
Myself and my partner absolutely love Arabian perfumes, from the amazing fragrances to the fabulous way many bottles and even packaging are so intricate and unique, so we were excited to see if we had found a hidden gem. It would appear that we have and prices are very good, the delivery was done promptly and without delays of any kind, and our orders were processed with care from beginning to end.
We cannot recommend Emirates Oud enough. Funnily enough it was checked trustpilot reviews that convinced us to place and order so I do hope this review encourages others too.
Saved my winter with dusk till dawn…
Saved my winter with dusk till dawn gift set, beautiful scents.
Thank you emirates oud
Genuine products, good price, poor management of stock availability
Good genuine products and generally the best price. The only downside is frequency ive bought stuff for it then later not been fulfilled as out of stock. Even when its still showing as available online. This company needs to have more up to date stock availability on their website to avoid disappointment as this has happened to me twice now in the last couple months.
Disappointed this time
My first order from Emirates Oud was a good service and perfume. My second order has been such a disappointment, the perfume did not smell at all and I was told to send it back for the company to test before they gave me a refund, I understand this is a standard response to a request. I feel the customer service has been poor and so unwelcoming, I have not bothered to send it back as I am so annoyed.
Will not be ordering again
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