Ema and Boo Reviews 

221
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently praise the beautiful presentation of the hampers, noting that the gift boxes are carefully hand-wrapped with incredible attention to detail and feel truly luxurious for recipients. Many buyers are also thrilled with the remarkably prompt delivery times, consistently excellent customer communication, and the wonderful variety of high quality thoughtful items available for newborns and new mothers. Some reviewers were not happy with occasional logistical hiccups, mentioning delayed shipping durations, missing parcels, or online tracking links that failed to function properly when accessed from overseas locations.

What people talk about most

Product

Clients share positive opinions on product quality, consistently praising the beautiful presentation and... See more

Delivery service

Reviewers express great satisfaction with the fast and prompt delivery_service, noting that orders frequently... See more

Quality

People report high satisfaction with the quality of the products and the attention to detail. Consumers... See more

Service

Customers consistently note positive experiences with service, describing it as reliable, brilliant, and... See more

Order

Reviewers highlight positive aspects of ordering online from international locations like Australia and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... See more

Rated 5 out of 5 stars

Wow! I can’t recommend this company enough! I bought a neutral gifting bundle (with the highland cow toy) for my friend and it did not disappoint. The order arrived via special delivery so withi... See more


Company details

  1. Gift Basket Store
  2. Baby Store

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

221 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(221)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service!

I ordered from this company and have to say I was delighted with the products - they are beautiful. There was a little mistake with the order and I emailed to let them know. It was corrected and sent out to me immediately along with 2 lovely free gifts. I cannot recommend them highly enough. If you're looking for. a special gift and excellent customer service - look no further!

20 June 2021
Rated 5 out of 5 stars

Great

Lovely website, great selection of products. Very quick delivery & reasonable prices. I actually ordered 2 hampers for a new baby (as seemed such good value). Gifts arrived quickly & recipient was very happy with them. Will definitely order again.

16 June 2021
Rated 5 out of 5 stars

Great service

Very pleased with the service from ema and boo, placed my order and instantly receive an email confirming my order and it was with me in only a couple of days as promised and I was kept informed of dispatch and tracking information.
The goods I ordered were of high quality which pleased me as they are a gift.
Thank you for a very smooth shopping experience

8 June 2021
Rated 5 out of 5 stars

Received my order today

Received my order today, absolutely beautifully packaged,and everything In side was beautiful, my grandson will look the bees knees. Thank you so much. I highly recommend Ema and Boo.

3 June 2021
Rated 5 out of 5 stars

Gorgeous!

I ordered a lovely gift box of baby clothes for my niece's new baby. It arrived quickly, beautifully packaged and the clothes and ornament are gorgeous! Really good quality and a bit different.

29 May 2021
Rated 5 out of 5 stars

Loved this site

Loved this site. Such lovely gifts that can be sent straight to the recipient. Bought a hamper for a new baby and it had a lovely choice of items all at a great price. It had really quick delivery too.

25 May 2021
Rated 5 out of 5 stars

Quick delivery to the recipient

Quick delivery to the recipient. I haven't seen the items myself but have been assured they are lovely. Worth paying the extra for signed delivery for peace of mind. Good that you can track it too so you know exactly when it's delivered.

17 May 2021
Rated 5 out of 5 stars

Happy customer

Very good service, easy to order and quick delivery. Recipient was very happy with the gift and loved the products. Thank you

16 May 2021
Rated 5 out of 5 stars

First time I’ve ordered from Ema and…

First time I’ve ordered from Ema and Boo and in fact come across them. My friend had just had a baby and I wanted something different and along their taste for their newborn son. When the package arrived it looked beautiful, I didn’t even open it, I left it for the new parents to open. And what a lovely message I received back from them. So thank you for providing lovely gifts to choose.

14 May 2021

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