Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.
Contact info
270 Norwood Road, SE27 9AJ, London, United Kingdom
- 02087616777
- info@elysianfinance.co.uk
- elysianfinance.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service for the past 5 years
Excellent service for the past 5 years! I’m amazed how knowledgable and professional Elysian team is. Love Cathy’s support - she goes extra mile to support specific issues and is always efficient and helpful. Michelle is super fast and supportive too, it’s a pleasure to communicate with both. Elysian team always provide THE BEST offers and service, understanding very well the conditions and circumstances of their clients. I cannot see working with another mortgage adviser, I hope and pray this team is at Elysian forever ❤️🙏🏽
Joanne is wonderful!
Joanne is wonderful!
Thank you so much for all your help, patience, guidance and kindness - cannot believe how unfailingly friendly and wise you have been throughout the process and years. Third mortgage now negotiated with Joanne on 3 different properties - long may it continue!
Joanne is brilliant
Joanne has guided us through two mortgages now. She made sure the process was smooth and that we felt secure and confident with the products she was proposing. Can’t reccomend her enough.
Great service
Greatest of thanks to Oliver who was absolutely super. There at the end of the phone when I needed to speak to him, quick turnaround and very thorough. Always provided a good level of detailed information that I could understand which helped in deciding what mortgage option was right for me. Thank you so much Oliver!
Couldn't ask for more helpful mortgage advisers
As first time buyers, I couldn't have asked for a better mortgage adviser. Both Oliver and Michelle were incredibly helpful throughout and very responsive to all of our questions. Thank you Oliver & Michelle!
Helpful service
Joanne and Lisa were both very helpful during the remortgage process, answering all my question to ensure I understood everything. Thanks to both!
Excellent service
Excellent service from Cathy and Michelle, kept us informed throughout the process.
Great customer service
We dealt with Phoebe and Lisa who were both very professional and helpful throughout. Phoebe helped us over a long period of time, checking in with us and making sure we had the best mortgage product possible before finalising everything. Very happy with the service and would definitely recommend.
Amazing service from Joanne
Amazing service from Joanne. I had a long and difficult selling then buying process and Joanne was incredibly supportive and helpful at each stage of getting my new mortgage sorted. She took the time to explain each step really clearly and was always on hand to talk things through. She also secured me a great mortgage offer. I'd highly recommend Joanne and Elysian!
Cathy and Michelle were great again!
Cathy and Michelle were great again! They managed to find us a great deal which beat even the best rates on the market and put in a lot of hard work to get it over the line! We're very grateful to them.
Cathy and Michelle were great
Cathy and Michelle were great. This is the third time we’ve remortgaged through them and they’ve always provided reassuring advice and got us a great deal.
Cathy and Michelle were approachable
Cathy and Michelle were approachable, efficient and responsive. I am the fourth friend who has benefitted from their expertise and I would recommend them to anyone. Thank you
Cathy and Michelle are approachable and…
Cathy and Michelle are approachable and reliable. They found us the best mortgage offer that suits our needs! This is the second mortgage we take out through them. Highly recommended!
Joanne is highly knowledgeable
Joanne is highly knowledgeable, professional, proactive and supportive. I have been working with her for 8 years and have no desire to change.
Joanne and Lisa have been great
Joanne and Lisa have been great. Organised and responsive.
Joanne has been so helpful and…
Joanne has been so helpful and responsive during our remortgage process, I wouldn't hesitate to recommend her.
Phoebe and Lisa were a big help in…
Phoebe and Lisa were a big help in securing a mortgage.
great experience
Dan has been great in helping us arrange our mortgage
helpful & prompt
helpful & prompt
Joanne was helpful & prompt in getting both our initial mortgage; and remortgages done over the years. recommend.
Friendly and professional service
Thank you Joanne again for all your help with our remortgage. Always so helpful and friendly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








