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Elvington Country Store Reviews 

147
•
TrustScore 5 out of 5

4.9

Hardware Store
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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Many patrons frequently praise the exceptionally fast delivery times and reasonably priced products that consistently arrive securely packaged in pristine condition ready for use. Consumers often highlight the knowledgeable and exceptionally helpful support team, alongside the straightforward website that makes finding and ordering specific replacement parts completely effortless. Some people were dissatisfied with occasional delivery delays, unexpected tracking glitches, and shipping hiccups that caused frustrating waiting periods before parcels finally arrived. However, shoppers noted that customer service representatives usually stepped in promptly to resolve these transit problems, communicate clearly, and ensure safe delivery.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting quick shipping times... See more

Product

People report high satisfaction with the product and overall ordering process. Consumers consistently praise... See more

Service

Customers had positive experiences with service, often highlighting fast delivery and efficient support.... See more

Price

Users describe satisfaction with the price, noting that goods are of good quality and reasonably priced.... See more

Order

Clients share positive opinions on order, highlighting a smooth and efficient purchasing experience from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called to company after seeing their account on eBay . I explained the parts I needed, gave them to serial and model number to clarify which parts I required . The agent was very helpful, the... See more

Rated 5 out of 5 stars

Easy to deal with, knowledgable and friendly on the phone. Very impressed that we got exactly what we were looking for at a very reasonable price and shipped to North East Scotland within 48 hours! Su... See more

Rated 5 out of 5 stars

Easy to use website, parts available and delivered within 36 hours, at fraction of rip off Ifor Williams branded prices. What's not to like? Have used before - now get all spares for trailers from her... See more

Rated 5 out of 5 stars

Needed various parts for 2 Ifor Williams trailers. Spoke to Harry Cram (who has helped me before). His knowledge is second to none. Identified correct parts, helped with use of website and was very he... See more

Company details

  1. Hardware Store

Written by the company

We offer a wide range of products from home and garden through to specialist agricultural equipment and tools.

Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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4.9

All reviews

(147)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great company in rural York

Great local company to where I live. A wide range of products. Easy parking. Helpful and friendly staff. If you shop in the morning you can also pop next door for a bite to eat too.

22 June 2024
Unprompted review
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Reply from Elvington Country Store

Thank you for the kind review.

Rated 1 out of 5 stars

Product was absolute rubbish- spirit of water more like!

Product was absolute rubbish. Might as well have been water. I’ve always bought spirit of salts and this one was not fit for purpose! Do not buy it under any circumstances

10 June 2024
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Reply from Elvington Country Store

We received 2 emails from this customer stating she has used the product and is now demanding a refund.

This is a well known brand of Spirit of Salts by Barrattine. I sell dozens of bottles of this with positive feedback.

This product is designed to be used neat to dissolve blockages such as lime scale. I cannot speak for how this customer has used the product.

Rated 5 out of 5 stars

Very fast delivery

Quick and easy website, really quick despatch and delivery preventing delays of breakdowns

2 June 2024
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Reply from Elvington Country Store

Thank you for your review of our service.

Rated 5 out of 5 stars

They ticked all the boxes...

They were quick to respond to my email query.
Package arrived on time.
All contents well packed and just as I had wanted.
Product does the job and will outlast us all.
Price was good value.

7 May 2024
Elvington Country Store logo

Reply from Elvington Country Store

Thank you for your review of our service.

Rated 5 out of 5 stars

Solid.

Very pleased with my item, and the clear hassle free service provided.

Thanks

27 April 2024
Elvington Country Store logo

Reply from Elvington Country Store

Thank you for your review of our service.

Rated 5 out of 5 stars

5 star service

Good product, excellent price and service

12 April 2024
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Reply from Elvington Country Store

Thank you for your review of our service.

Rated 5 out of 5 stars

Great quick delivery

Great quick delivery, products fitted perfectly.

31 March 2024
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Reply from Elvington Country Store

Thank you very much for your feedback!

Rated 5 out of 5 stars

Good price and rapid delivery

Good price and rapid delivery. Very pleased and will use them again

8 March 2024
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Reply from Elvington Country Store

Thank you for the kind review. Team ECS

Rated 5 out of 5 stars

Great service

Great service, great price and fast delivery im in Northern Ireland, and everything went smoothly, ill deffo shop with them again

13 March 2024
Elvington Country Store logo

Reply from Elvington Country Store

Thank you for the kind review. Team ECS

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