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Elvington Country Store Reviews 

147
•
TrustScore 5 out of 5

4.9

Hardware Store
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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Many patrons frequently praise the exceptionally fast delivery times and reasonably priced products that consistently arrive securely packaged in pristine condition ready for use. Consumers often highlight the knowledgeable and exceptionally helpful support team, alongside the straightforward website that makes finding and ordering specific replacement parts completely effortless. Some people were dissatisfied with occasional delivery delays, unexpected tracking glitches, and shipping hiccups that caused frustrating waiting periods before parcels finally arrived. However, shoppers noted that customer service representatives usually stepped in promptly to resolve these transit problems, communicate clearly, and ensure safe delivery.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting quick shipping times... See more

Product

People report high satisfaction with the product and overall ordering process. Consumers consistently praise... See more

Service

Customers had positive experiences with service, often highlighting fast delivery and efficient support.... See more

Price

Users describe satisfaction with the price, noting that goods are of good quality and reasonably priced.... See more

Order

Clients share positive opinions on order, highlighting a smooth and efficient purchasing experience from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called to company after seeing their account on eBay . I explained the parts I needed, gave them to serial and model number to clarify which parts I required . The agent was very helpful, the... See more

Rated 5 out of 5 stars

Easy to deal with, knowledgable and friendly on the phone. Very impressed that we got exactly what we were looking for at a very reasonable price and shipped to North East Scotland within 48 hours! Su... See more

Rated 5 out of 5 stars

Easy to use website, parts available and delivered within 36 hours, at fraction of rip off Ifor Williams branded prices. What's not to like? Have used before - now get all spares for trailers from her... See more

Rated 5 out of 5 stars

Needed various parts for 2 Ifor Williams trailers. Spoke to Harry Cram (who has helped me before). His knowledge is second to none. Identified correct parts, helped with use of website and was very he... See more

Company details

  1. Hardware Store

Written by the company

We offer a wide range of products from home and garden through to specialist agricultural equipment and tools.

Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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4.9

All reviews

(147)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Phone was answered promptly and Harry…

Phone was answered promptly and Harry gave me all the information I required to make the purchase.
The part I ordered was despatched swiftly and arrived with me next day, 45 miles north of Aberdeen!
Well done to you and the DX Courier .

31 July 2024
Rated 5 out of 5 stars

Brilliant service

I ordered a PTO shaft at 09:20 hrs on 31st July and it arrived by their DX courier by 16:30 hrs the next day.
Brilliant service considering we are North of Aberdeen.
The person I spoke to on the phone, Harry, was very helpful.
All in all a cracking company.

1 August 2024
Unprompted review
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Reply from Elvington Country Store

Thank you for your feedback.

Rated 5 out of 5 stars

Very promptly delivered

Very promptly delivered, item exactly as described and at a great price. What more could one ask?

9 July 2024
Elvington Country Store logo

Reply from Elvington Country Store

Thank you for your feedback.

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