Great product and quick dispatch, however the Obsidianwire harness does NOT fit all Epiphone Les Paul models (easily anyway...). I fitted this to an Epiphone Standard Plus Top Pro from about 20... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Would definitely recommend this company! I purchased a guitar but it had to be replaced. I was kept informed every step of the way and had the new replacement delivered the following day and old one c... See more
Company replied
Excellent quality item and service. Ordering was a simple, straightforward process. I was kept well informed of the progress of the order and it arrived quickly and securely. A nice touch was the wee... See more
Company replied
I've already bought 2 things from this new website - you get regular updates on where your order status is at, and the products arrive quickly. I bought my daughter a half size guitar, then the stand... See more
Company replied
Company details
Written by the company
El Toro Music is the best source for musical instrument sales, service and repair in the Southwest UK providing the best on-stage technology for working musicians.
Contact info
11 Lansdowne Court, Bumpers Way, SN14 6RZ, Chippenham, United Kingdom
- 03330506459
- henryray@eltoromusic.co.uk
- eltoromusic.co.uk
tofff!!!!!!!
21 June 2025
Unprompted review
Placed an order with this company
Placed an order with this company, still not received it. Emailed had no reply. Don't quite understand the 5 star rating. Quite happy to take your money then ignore you!
26 May 2023
Unprompted review
Reply from El Toro Music
Hi David,
Surprised to see this as we had many conversations over the phone and email regarding the circumstances of your order. As the original was lost in transit we did everything possible to send a replacement but in the end were let down by our supplier and as a result you were fully refunded and we no longer stock that product.
We are truly sorry you felt it necessary to say we ignored you when we hadn't, but we will continue to do our very best for our customers. If there is anything else we can do for you just let me know.
Sincerely,
Henry Ray
El Toro Music
My 1st time shopping with El Toro
My 1st time shopping with El Toro, very east to deal with and very speedy delivery. I Can recommend shopping here. Thank you
31 October 2022
Unprompted review
First class service
The service and delivery on this occasion was first class. The product they supplied is also first class.
20 March 2020
Unprompted review
Reply from El Toro Music
Thank you Roger, your feedback is greatly appreciated and we look forward to serving you again soon!
Sincerely,
El Toro Music
I would like to commend El Toro Music…
I would like to commend El Toro Music for their handling of my order, Henry was more than helpful and I received constant updates with regards to the delivery of my item which arrived secure well within the estimated delivery date.
Excellent.
Cheers
10 March 2020
Unprompted review
Reply from El Toro Music
Hi Stephen,
Thank you for the kind words, it's always great to know that our efforts to provide the best customer service possible are making an impact on our customers. We hope you enjoy your purchase and looking forward to serving you again soon!
Sincerely,
El Toro Music
Easy order
Easy order, great price, and quick delivery. Couldn't ask for a better service.
4 March 2020
Unprompted review
Reply from El Toro Music
Hi Brian,
Thank you so much for your review, we look forward to serving you again soon!
Sincerely,
El Toro Music
I just had a great experience with…
I just had a great experience with ElToro music. Excellent prices, exceptional advice and friendly and responsive service. I would heartily recommend them.
4 March 2020
Unprompted review
Reply from El Toro Music
Hi Andy,
Thank you for taking the time to write this review, it was a pleasure dealing with you and we hope to see you back again very soon.
Sincerely,
El Toro Music
Excellent
Excellent! Rapid delivery and straightforward transaction, thank you.
4 March 2020
Unprompted review
Reply from El Toro Music
Hi Kim,
Thanks for the review, we are so glad you've had a good experience and hope to see you back again soon!
Sincerely,
El Toro Music
Obsidianwire HH Strat 6 way
Excellent product, great service and fast delivery
29 February 2020
Unprompted review
Reply from El Toro Music
Hi Martyn,
Thank you for the review, looking forward to seeing you back again soon!
Sincerely,
El Toro Music
Great product but difficult to fit in my Epiphone LP
Great product and quick dispatch, however the Obsidianwire harness does NOT fit all Epiphone Les Paul models (easily anyway...).
I fitted this to an Epiphone Standard Plus Top Pro from about 2015. After 5 hours of tricky work I managed to squeeze it in, the switch cavity needed to be enlarged to fit the wider switch, the main cavity needed to be enlarged in several places, including to allow the pickup and switch wires to enter the cavity and the holes for the knobs as well as needing widening were misaligned. If you are not confident with doing some quite major surgery to the woodwork of your guitar I would think twice about installing this harness.
HOWEVER it does sound AMAZING, it has completely transformed the sound of the guitar, the volume knobs are actually useable (rather than virtually no difference between 2 and 8 on the old ones) and the tone is hugely improved with way more treble and clarity. Also any future pickup changes will be a doddle with the solderless connectors.
A fully dimensions diagram of the harness and switch would be very useful to check how easily it will fit.
28 February 2020
Unprompted review
Reply from El Toro Music
Hi Peter,
Thank you for taking the time to write this review, when we get queries regarding ObsidianWire LP or SC compatibility we always refer to the details on the product page where it states clearly what you can expect when installing this product on either a Gibson or Epiphone Les Paul, sometimes it can be missed or there can be other variations which differ depending on the specific model so thank you for pointing this out to future users. We are very happy you got it working and are satisfied with the result.
Rest assured, we are always on hand to answer any queries you may have in future and will endeavour to steer you in the right direction when it comes to the right solution for you. Please stay in touch and we hope to see you back again soon!
Sincerely,
El Toro Music
Top notch Seller 😎
Best price in the UK for this item, well done...👍🏻
28 February 2020
Unprompted review
Reply from El Toro Music
Hi Stephen,
Thank you for taking the time to write this review, we always try to stay competitive on price and hope our customer service and experience prove to be what keeps our customers coming back.
We hope you enjoy your order and look forward to seeing you back again soon!
Sincerely,
El Toro Music
Top seller
Good communications, product and service. Will use again.
28 February 2020
Unprompted review
Reply from El Toro Music
Thanks Huw,
We hope that you enjoy not only the product but the experience as well, your review and your custom is much appreciated. Hope to serve you again soon!
Sincerely,
El Toro Music
First-class customer service
First-class customer service; first-class communications as to order status. Best-in-class music store. Thank you - I'll be back!
28 February 2020
Unprompted review
Reply from El Toro Music
Hi Adrian,
Thank you for this awesome review, we look forward to serving you again soon!
Sincerely,
El Toro Music
Reply from El Toro Music
Hi David,
Thank you for taking the time to write your review, we hope you enjoy your portable PA and hope to see you back again soon!
Sincerely,
El Toro Music
Fast and efficient service.
25 February 2020
Unprompted review
Reply from El Toro Music
Thanks for the review John, hope to see you back again soon!
Sincerely,
El Toro Music
Reply from El Toro Music
Hi Paul,
Thank you for leaving this review, I use one myself and must say after years of lugging two guitars to gigs every week this case was a life saver! Having a main guitar and backup in one, light weight case with plenty of storage is the best thing ever, please feel free to log in and leave a product review!
Hope to see you back again soon
Sincerely,
El Toro Music
Very good service enquired about a…
Very good service enquired about a product on back order kept me informed were it was upto and delivery was on time as told thank you.
3 February 2020
Unprompted review
Reply from El Toro Music
Thank you Barry for taking the time to write this review, we greatly appreciate your patience and hope to see you back again soon!
Sincerely,
El Toro Music
Highly Recommended
Good service with excellent communication and prompt delivery as promised.
The Obsidian parts are excellent quality and straight forward to install.
I will definitely use again for future purchases.
31 January 2020
Unprompted review
Reply from El Toro Music
Hi Chris,
Thank you so much for taking the time to write this, feel free to write a product review on the product page to share your joy with others, looking forward to serving you again soon!
Sincerely,
El Toro Music
Always a great service!
28 January 2020
Unprompted review
Reply from El Toro Music
Thanks Mat,
We value your custom and hope to see you back again soon!
Sincerely,
El Toro Music
Excellent service and kept informed all…
Excellent service and kept informed all the way with the status of the order
17 January 2020
Unprompted review
Reply from El Toro Music
Hi Mark,
Thank you for taking the time to write this review, we hope you enjoy your product and look forward to you shopping with us again soon!
Sincerely,
El Toro Music
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.