EllisclarktrainsReviews 

7
TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

7 reviews

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4.2

All reviews

(7)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered a Fairburn tank which failed…

Ordered a Fairburn tank which failed after 3 weeks. Returned it with no fuss. I thought it was the chip had failed. I had a phone call two days later and the motor was at fault. I t was explained to me how they had come to that conclusion in easy terms. I was offered three alternatives ,refund ,swop or as they did not have another motor ,a change of chassis as I like the livery on the original .All this was done by somebody who explained every thing very clearly. He ( SORRY FORGOT HIS NAME) was really enthusiastic and seems to love his job which I always feel is a really good sign of excellent service. Thanks again for getting the loco back to me inside a week its is brilliant seeing it running. The whole thing was so well done . My wife was listening in on the phone call as we were in the car and she was impressed, saying I should buy all my locos from Ellis Clark. Hopefully my Christmas prezzie will be a gift voucher for Ellis Clarke from her!Again thank you for being so efficient I will be back for more locos you are brilliant

16 June 2026
Unprompted review
Rated 5 out of 5 stars

All Round Perfection

Two separate pre-owned loco purchases made this week. Firstly, an EMU in a condition I can only describe as 'perfect' [including the original box] and at a very reasonable 'pre-owned' price too. Secondly, a near perfect pre-owned steam loco with some well fitted working lights and crew attached and again in perfect packaging. I am absolutely delighted with the locos and the professional service and if the conscientious person who parcels up the items in such a careful, impeccable manner can contact me, I will have a job vacancy soon for wrapping up my Christmas presents!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Ellis Clark - well worth contacting

Ellis Clark Trains were true to their word as advertised and promptly made a fair offer for my large 'O' gauge collection, built or collected over many years. Collection was also quickly carried out the next day and is now selling quickly on their website (also at seemingly fair prices). Payment was immediate and I would not hesitate to recommend this Company to 'O' gauge enthusiasts.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

If Carlsberg did model shops...

I've had the pleasure of multiple dealings with ECT both online and in person. Everything has been consistently top drawer. Every single time. Great variety and quality of rolling stock (both new and pre-owned), superb staff, exceptional and personable customer service, and technically knowledgeable. You just can't go wrong.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Bachmann class 159

Bachmann class 159 2nd hand , this is the 3rd train I have bought from Ellis Clark trains , all in mint condition , runs great , excellent price and service , highly recommend.

4 March 2025
Unprompted review

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