My order was sent directly to my friend as it was a personalised gift and it arrived in plenty of time before her 70th birthday. She was delighted with the wash bag I bought her but I knew s... See more
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Review summary
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Reviews shaping this summary
Good communications, kept up to date when an order is placed. Beautiful, quality products. All items I’ve purchased as gifts have thrilled recipients- first class from initial presentation to finished... See more
As always such lovely products and such excellent quality . I got one for my daughter as we have just had an amazing time in South Africa going to Kruger Park and Chobe seeing all the wonderful anim... See more
My order was fulfilled promptly and arrived safely. I'm absolutely thrilled with my purchase which was the cross body bag with the Bee on it in Charcoal Velvet and matching glasses pouch. I've ordered... See more
Company details
Written by the company
Elizabeth Scarlett exists to celebrate wildlife and nature, while raising funds to help restore their abundance across the planet. Founded in 2015 by artist and wildlife-lover, Elizabeth Scarlett Petrides, discover accessories inspired by travel, connection and life’s celebrations. Guided by a love of art, embroidery and the beautiful earth we share, each piece features designs from Elizabeth’s original hand-painted watercolours, brought to life with beautiful embroidery. Designed to gift, keep and add a touch of luxury and wild magic to everyday life. With £750,000 raised so far (and counting), we have our sights set on raising £2 million by 2030 for wildlife conservation.
Contact info
AL9 6NE, Potters Bar, United Kingdom
- 01707 245849
- customerservices@elizabethscarlett.com
- elizabethscarlett.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from Elizabeth Scarlett
Hi there,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt our gift boxes added that extra special touch!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Reply from Elizabeth Scarlett
Hi Mrs Patel,
Thanks so much for placing a lovely order with us and for taking the time to share your review with us.
We're delighted to hear that you were pleased with your recent purchase and that your friend loved their special gift!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I have ordered many times from…
I have ordered many times from Elizabeth Scarlett. Mostly as presents and they always go down well. Always get updates on order and beautifully wrapped . Highly recommend
18 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Victoria,
Thank you so much for placing your beautiful orders with and for taking the time to share your review with us!
We're delighted to hear how much you love our products and its wonderful to know that you feel our gift boxes add an extra special touch.
We truly appreciate your kind recommendation and if there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Another beautiful bag to add to my…
Another beautiful bag to add to my collection. I love the quality and thoughtful design. I also like the fact that a percentage goes to wildlife conservation.
12 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thanks so much for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase and that the quality and design of the product met your expectations - it sounds like you are building a beautiful collection and we truly appreciate your support!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I ordered the coral open flat makeup…
I ordered the coral open flat makeup bag for my granddaughters 18th birthday. I’m sure she will love it as much as I did when I saw it. It’s beautifully made and her initials make it a perfect personalised gift. My daughter has ready requested one for her birthday. Delivery was quick and ordering on the website easy. I will definitely be ordering again soon.
15 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Sarah,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt the option to personalise the Open Flat Makeup Bag added an extra special touch. We do hope that your granddaughter loves her special gift just as much when she receives it!
We're delighted you hope to place another order with us again in the future and if there's anything we can help with, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Beautiful products. Bought as a gift but not sure if I can part with them. 😊
Ease of ordering, prompt delivery and gorgeous luxury products. I wanted a special gift for my friend's 60th birthday and ordered the open flat makeup bag and an everyday pouch, both in the Turtle Conservation design. They are so beautiful. The embroidery, plush velvet and quality zips adds to the luxurious feel of the bags. Well worth the price!
16 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Christine,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and its wonderful to know that you found the ordering and delivery process so smooth. We're delighted you were so impressed with the quality and design of both the Open Flat Makeup Bag and Everyday Pouch and we do hope your friend loves her special gifts once she receives them!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Absolutely beautiful
Absolutely beautiful
Stunning and amazing quality
Very impressed with this company
Delivery 100%
Product 100%
10 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Andrea
Thank you so much for taking the time to share your wonderful review with us!
We're so pleased to hear that you loved your recent purchase and that the quality and design of the product met your expectations. It's also wonderful to know that this arrived with you in such good time and we are delighted to hear about the positive experience you had with us.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Great brand, product and service
The site was easy to navigate around, the product and product information was great. I loved the feel of the site and it was easy to find what I was looking for. I love the fact that I could add my intials. The communication was great, and I received my make up bag in great packaging. I love the little protective bag that it arrived in.
10 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Emma,
Thanks so much for placing your lovely order with us and for taking the time to share your lovely review!
We're delighted to hear that you loved your recent purchase and that the quality of the Makeup Bag you received met your expectations. It's wonderful to know that this arrived with you in such good time and that you felt our personalisation service and dust bag added an extra special touch.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Beautifully made products…
These are beautifully made products which I’ve bought before. I recently bought the World Ocean pouch for a friend’s birthday who has a Marine Biology Degree. I’m sure she’ll love it! It’s beautifully made and the embroidery on it is exquisite, as on all the products, with all the different sea creatures. It arrived quite quickly and well packaged. I would recommend these products to anyone. It’s nice to have something different for a special present.
17 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Elizabeth,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved the World Ocean Everyday Pouch you purchased and we do hope that your friend loves her special birthday gift when she receives it! It's wonderful to know that this arrived with you in such good time and we truly appreciate your kind recommendation.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Quality fine embroidered makeup bags
Absolutely loved my make up bags from Elizabeth Scarlett they were so amazingly made I was really impressed by the quality. The embroidery on them was delicately sewn on with fine detailing and the velvet was of thick soft quality . I highly recommend anyone thinking of buying a makeup bag to get it from this company believe me you will not be disappointed.
15 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Fozia,
Thanks so much for placing your lovely order with us and for taking the time to share your wonderful review!
We're so pleased to hear that you loved your recent purchase and that the quality and design of the embroidery has exceeded your expectations.
We truly appreciate your kind recommendation and if there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Reply from Elizabeth Scarlett
Hi Blanche,
Thanks so much for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase and that the quality and design of the product met your expectations!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Delighted with the fold flat make up…
Delighted with the fold flat make up bag which I purchased as a gift for my sons's gf! I also ordered a gift box which gave it an extra touch of luxury! Very pleased with purchase and would definitely recommend!
17 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Louise,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt our gift boxes added that extra special touch. We do hope that your son's girlfriend loved her special gift once she received it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I ordered several items on 4th of June
I ordered several items on 4th of June. They have still not arrived and seem to be in 'Hatfield' depot literally hundreds of miles from me. No reason given for dealy
17 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thank you so much for placing your order and for sharing your feedback with us.
We are ever so sorry to hear about the delay you have experienced in receiving your order and we are very concerned to hear that this has not reached you yet. Please accept our sincere apologies for the delay that you are experiencing with Royal Mail and we would love to get this sorted for you.
Unfortunately, we are unable to see an email to reach out, so we have requested some more information from you.
We look forward to hearing from you soon!
Best wishes, Team ES x
Very fast delivery and such a beautiful…
Very fast delivery and such a beautiful product!!
12 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Emily,
Thanks so much for taking the time to share your lovely review with us!
We're so pleased to hear that you loved your recent purchase and that this arrived with you so quickly.
Thank you for placing your lovely order with us and if there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Really quick delivery and item was…
Really quick delivery and item was beautifully packaged. I’ve purchased the lay flat make up bag in coral for my sister as a birthday gift and it’s stunning. I liked it so much when asked what I would like for my birthday I’ve pointed them in the direction of your website. Absolutely beautiful products and well worth the money.
16 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Sandra,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that this arrived with you in such good time. We do hope that your sister loves her gift just as much when she receives it and we hope that you are also treated to something special for your birthday!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
The quality of every bag is truly exceptional.
The make up bags are so beautifully embroidered and the overnight bag was fabulous - really excellent quality. I will be proud to be seen with it - in fact with any of the bags! And very pleased I chose Elizabeth Scarlett for birthday gifts for my sisters and daughters. And the package arrived very quickly - I think 3 days. I love that each bag has its own individual ‘dust’ bag to protect it too.
13 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Sarah,
Thanks so much for taking the time to share your incredibly kind review with us.
We're so pleased to hear that you loved the items you received and that the quality and design of the products met your expectations. It's also wonderful to hear that these arrived with you so quickly and that you love the addition of our dust bags. We do hope that your sisters and daughters love their special gifts just as much!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Very im disappointed the cream sun and…
Very im disappointed the cream sun and moon arent available it was my favourite
12 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Jayne,
Thank you so much for taking the time to share your feedback with us.
We are ever so sorry that our Suns & Moons collection is no longer available. Sadly, this a very old design that we have previously offered and we unfortunately don't have plans to restock this design. We do sincerely apologise for this but we will be sure to pass your interest on to our product team for consideration.
In the meantime, we would recommend signing up for our newsletter to be the first to hear about our latest collection launches and restocks too!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
A well made beautiful item, that is just gorgeous
From choosing my product, ordering and receiving the items were first class. The wildlife flat make up case is gorgeous. It came well packed in the beautiful box I purchased. I love it so much. The style is unique in as much as everything is at hand. The design and colour is beautiful. I love everything about it and have been looking for a very long time for something nice but this is so beautiful in every way. Thank you.
10 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Janet,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt our gift boxes added that extra special touch. It's also wonderful to know that the quality and design of the Open Flat Makeup Bag met your expectations.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Excellent service
Excellent service, the bag arrived much quicker than I expected as I had requested personalisation
This was a 40th birthday gift for my daughter
I had already gifted the coin purse as a little extra for her along with the purses bought for my friends at Christmas
My daughter is delighted with the bag
I would definitely recommend both the service & the products of Elizabeth Scarlett
10 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Mary,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and we do hope your daughter loves her special gift just as much once she receives it!
We truly appreciate your kind recommendation and if there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Nature and Beauty go hand in hand
Your outreach with the Sheldrick Trust and the green turtle Oceans projects makes the purchase and ownership of your beautiful high-quality products depicting nature just that more appealing. I have only received my first order of a makeup bag and glass case and am currently away in the Timbavati Reserve in South Africa enjoying using both. Absolute overjoyed with these and went back for more. I am sure that says it all!
14 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Sandra,
Thank you so much for sharing your incredibly kind words with us.
We are so delighted to hear you love our beautiful products and it's wonderful to know how much our donations towards wildlife conservation resonate with you. We truly appreciate all your love and support an we hope you are having a lovely time away in the Timbavati Reserve!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
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