Elite Wine and Whisky Reviews 

164
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I was initially contacted by oliver from Elite wine and Whiskey I found him to be a very polite and knowledgeable chap and not at all pushy with no pressure to purchase , after some research and th... See more

Rated 5 out of 5 stars

I had to sell one of my casks much earlier than originally planned due to perosnal circumstances. Luke Gaskin was absolutely fantastic throughout the entire process. He took care of every detail and... See more

Company replied

Rated 5 out of 5 stars

We were having a difficult experience trying to sell a couple of our casks until Thomas Johnson joined EW&W and took over really turning things around. He sorted a sale fairly quickly and kept in tou... See more

Rated 1 out of 5 stars

They use "Savers Club / Consumer lifestyle" via DLG to get your data and then ring you offering their services. I gave "Savers Club / Consumer lifestyle" a false name and lo and behold these time wa... See more

Company details

Written by the company

Elite Wine & Whisky, is one of the UK's leading wine and whisky specialists. Founded 11 years ago, with a mission to make the burgeoning world of rare whisky and fine wine more accessible. Today we find ourselves proudly interweaved in Scotland’s historic whisky scene while maintaining operations from the UK’s financial hub, London.


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4.2

Great

TrustScore 4 out of 5

164 reviews

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4.2

All reviews

(164)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. My first venture into whisky investment made quick and simple by Oliver who answered all my questions and found me a good selection for the budget I had.

17 March 2021
Unprompted review
Rated 5 out of 5 stars

An excellent company to work with

All my dealings with the team have been very positive and this was the reason that I chose Elite rather than the other providers. It is too early to report on the improvement to the investment but the signs look promising.

16 March 2021
Unprompted review
Rated 5 out of 5 stars

As a first time buyer in the whisky

As a first time buyer in the whisky industry, my experience with Elite wine and whisky was very pleasurable. I dealt with Alex who was very informative and helpful when it came to making a decision on purchasing my first cask. He was very professional and made the whole process as smooth and as transparent as possible.
I have received frequent updates and news on the whisky industry since my purchase and I feel that staff at Elite wine and whisky are all welcoming and willing to answer any questions when needed. Overall it’s been a pleasure doing business and I would recommend to a friend.

12 March 2021
Unprompted review
Rated 4 out of 5 stars

Starting Portfolio

Starting using Elite Wine & Whisky with Riccardo as my point of contact. Very friendly, with good knowledge (although not that I am in a position to dispute). I have bought both a case of wine and a cask of Whisky through the company. Relatively easy once all the paper work was sorted out and happy with my starting portfolio.

Getting the first cask of Whisky proved difficult and it was a couple of months before I could see that I actually owned anything tangible. Something Riccardo agreed with and I imagine the company are working on improving.

Have not sold anything yet so can update when appropriate.

1 March 2021
Unprompted review
Rated 5 out of 5 stars

Recently joined with Elite Wine &…

Recently joined with Elite Wine & Whiskey. Been talking with Brandon and he gave a very thorough breakdown of things. He took time to understand needs and wants for now and the future and how they could help.
Looking forward to further investments through them

26 February 2021
Unprompted review
Rated 5 out of 5 stars

Great company to work with

Very happy with my portfolio so far, it has been a friendly and informative journey with no pushy sales tactics. I have recommended to family and friends who have now started their journeys too.

26 February 2021
Unprompted review
Rated 5 out of 5 stars

Emphatic praise due where praise is deserved

I only engaged with Elite Wine and Whisky to wind up the investment of my late father, whilst administrating his estate. Prior to this, I had no experience whatsoever of investing in wine or any other form of alcohol. From day 1 Steve and the team put me at ease. They understood that it was a delicate time and moved as quickly as they could to unwind the investment. Steve ensured that I was fully aware of my options with the estate in a way that could only be considered professional, polite and expertly. Steve even called me after the sale had be completed confirming the money was en-route.
Special praise has to go to Sky. Sky, in her administrative role, kept me up-to-date every step of the way, confirming every single piece of information I needed to provide, every document I needed to complete and putting everything in terms I could understand. If I emailed over a query Sky responded in no time at all. Sky then went out of her way to confirm every steps of the sales process and when it had been completed. This meant I did not have to chase once, something unheard of when dealing with a loved one's estate with any organisations. Finally, Sky was also kind enough to not just offer condolences at the start of our interaction, when I expected them to given, but at the end as well. This makes me feel that not only is Sky highly efficient, organised, experienced and motivated, but someone who genuinely cares. You would be lucky to deal with either Steve or Sky at any time with Elite Wine and Whisky. They have this entire, upsetting, process so simple I would be willing to invest my own money with them when I had the funds available. Finally, there were no hidden charges in selling the wine after it had been unlocked. Like most people, I tend to think poorly of companies with hidden charges and it was refreshing to find Elite Wine and Whisky kept everything up front.

12 February 2021
Unprompted review
Rated 5 out of 5 stars

Happy customer

Very happy with the service I received from Elite wine and whiskey. I invested in Whiskey and the whole process was a painless experience, will highly recommended to friends & family.

2 February 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service; as a novice wine investor they talked me through my options without a hard sell or pressure. Have now ended up with an education as well as a great investment. Many thanks once again.

26 January 2021
Unprompted review
Rated 5 out of 5 stars

Great experience for first time investor

This has been my first experience investing in whisky and I must say the team of Elite Wine and Whisky has been very proactive in providing all the needed information and ressources in a transparent manner to help me make an informed decision and investment.
My portfolio manager Brandon has been very helpful in answering all my questions and concerns.

Would definitely recommned to anyone that is interested in investing in fine wine and whisky to check them out.

22 January 2021
Unprompted review
Rated 5 out of 5 stars

Very good service

Oliver was thorough and helpful throughout the process. I was able to invest with confidence. A very good service.

21 January 2021
Unprompted review
Rated 5 out of 5 stars

A pleasure to do business with.

I am extremely impressed with the professional and efficient approach Elite Fine Wines has to customer service. Nothing is too much trouble to their helpful polite and patient team.
They have shown amazing communication and correspondence skills and are happy to share their extensive knowledge of the fine wine business.
I would highly recommend them to any potential customers as this is a company who genuinely has their customers best interests at heart, a rare find indeed!

25 November 2020

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