Elite Garages Reviews 

952
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 644 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the welcoming staff for their friendly attitude, ensuring that every visit is smooth and supportive. Consumers really appreciate the convenient online booking system, allowing them to easily schedule appointments and secure great value prices. Many people highlight the fast turnaround times for routine maintenance and tyre replacements. Some people were dissatisfied with certain vehicle repairs and air conditioning services, noting that problems persisted shortly after completion. Reviewers also mentioned frustrating experiences where mechanical issues remained unresolved despite paying substantial amounts for the required work. A few customers experienced delays due to incorrect parts being ordered or scheduling mix-ups.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, fast, and professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and highly... See more

Price

Clients share positive opinions on price, frequently highlighting competitive and reasonable rates for tyres... See more

Booking process

Consumers express satisfaction and appreciation for the booking process, highlighting it as quick and easy.... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ashford, Kent. I was able to check tyre price and availability online. I was given a next-day appointment for fitting 2 new all-weather tyres to front wheels of a Vauxhall electric saloon. I asked for... See more

Rated 5 out of 5 stars

Telephoned the KINGSBRIDGE site and was quickly booked in for a wheel alignment check (and adjustment where necessary) three days later. Greeted on arrival by the Manager and the car was quickly o... See more

Company replied

Rated 5 out of 5 stars

The staff were friendly and very helpful, gave me a free tyre check on all my tyres before changing 1 tyre that required changing, i shopped around for prices and these guys where the cheapest in Wes... See more

Company replied

Rated 5 out of 5 stars

I got a puncture while on holiday house hunting. All the staff at Elite garages in Bridport were super helpful. Ensured I got where I needed to be with some excellent advice and next day fixed my tyre... See more


Company details

  1. Car Service
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Mechanic
  5. Tire Shop
  6. Wheel Alignment Service

Written by the company

Elite Garages has been a family-run business for over 60 years! We have 19 branches across the south, offering MOTs, tyres, servicing and vehicle repairs!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

952 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(952)

638 reviews in the last 12 months

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Rated 4 out of 5 stars

Friendly

Friendly, helpful staff working tirelessly in very hot weather. Always explain any problems and give all the options for your needs. Always trust not to get ripped off like some other places, prices competitive and try to resolve things as soon as possible.

16 July 2026
Unprompted review
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Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Visited for a MOT

Visited for a MOT. Very efficient service. Professional and helpful. Thank you

17 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Simple and reliable

Simple and easy to organise, helpful and flexible with fitting a part, competitive pricing and prompt with MOT and providing updates.

16 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service. They were able to give me an appointment really quickly and everything was done when they said it would be.

17 July 2026
Unprompted review
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Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Very happy with service and quick…

Very happy with service and quick turnaround. My tyre had a puncture and they were able to squeeze me in so I could get back on the road quickly and safely. Friendly service by the Helston team and low price to repair.

15 July 2026
Unprompted review
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Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Would recommend Elite

Would recommend Elite, Canterbury, to everyone. Professional, honest, friendly and knowledgeable. Always go here and have never been let down or pressured in any way. Excellent service every time.

14 July 2026
Unprompted review
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Reply from Elite Garages

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Rated 5 out of 5 stars

Friendly staff

Friendly staff, car was ready when expected despite them all being very busy. No problems at all.

14 July 2026
Unprompted review
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Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Great service

Amazing, friendly promp service as always. Tyre quickly fixed within a couple of hours x

16 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Never had any issues.

Never had any issues, always helpful, done my car in time so nothing bad to write. Customer service is always great. Prices, well, nothing is cheap these days but at least they do a good job.
Thank you!

13 July 2026
Unprompted review
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Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Still the same friendly and efficient service

Was concerned that the recent takeover by Elite Garages of the former ATS Euromaster site in Stroud might lead to a lesser experience.

Was therefore pleased to see that same friendly faces and efficient service still in place, and get two new tyres fitted at the usual competitive prices.

Would strongly recommend.

14 July 2026
Unprompted review
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Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Had an appointment first thing (8.30…

Had an appointment first thing (8.30 a.m.) to have two new front tyres fitted. Was dealt with immediately and efficiently. Has always found this garage honest and hard-working

14 July 2026
Unprompted review
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Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Great Experience

Ian kindly fit me in, last minute, when I had a puncture.

Job completed in the timeframe given and at the price quoted.

Good communication throughout.

10 July 2026
Unprompted review
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Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

As always

As always, great customer service- they never fail to impress

13 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

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