Ashford, Kent. I was able to check tyre price and availability online. I was given a next-day appointment for fitting 2 new all-weather tyres to front wheels of a Vauxhall electric saloon. I asked for... See more
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Elite Garages has been a family-run business for over 60 years! We have 19 branches across the south, offering MOTs, tyres, servicing and vehicle repairs!
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United Kingdom
- elitegarages.co.uk
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Replied to 70% of negative reviews
Typically replies within 2 weeks
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Aircon gas …
Air con needed regasing done straight away very good service thanks

Reply from Elite Garages
Unmatched tyre pressures after fix
I had a deflating tyre fixed at the Stroud branch. All good except they didn't ask me what pressure I wanted and did not tell me I should reset the Tyre Pressure Monitoring System. When I checked, the fixed tyre was at 3.0 Bar and tyre on the other side was at 2.35 Bar.

Reply from Elite Garages
MOT was done on time and the car was…
MOT was done on time and the car was given the all clear

Reply from Elite Garages
I took my car with safety concerns over…
I took my car wuth safety concerns over having difficulty getting it into any gear. This was intermittent. The garage charged £375 for changing the oil and filter , replacing a sump plug putting in antifreeze putting in a fuel cleaner and a degrease coolant flush. It did seem overly expensive but the actual issue was not addressed correctly. The car was undriveable after two hours or so going west. I had the RAC eventually to tow the vehicle after their engineer assessed it needed a master clutch cylinder which takes an hour or so to replace. They wanted to charge 285 but couldn't fix it without a garage ramp so it was towed to a garage in Midhurst. Midhurst garage said there was nothing wrong with the cylinder function the whole problem wS caused through old brake and clutch fluid which was milky. They charged £10 for the fluid. £155 for labour. With VAT. I have since driven the car and it runs fine and the gears are fine. Walmer said they'd checked the tyres and done all checks but the offside front tyre is showing a warning sensor. I think if I am brutally honest they charged a lot for doing effectively nothing regarding the real issue and I was just fortunate that when the gears failed I was off the motorways. They did change the oil etc as in a service. So maybe it's not a good garage for resolving issues.

Reply from Elite Garages
Told them I had to be on the road asap.
Told them I had to be on the road asap.
Tyre repaired in 30 mins.
Definitely recommend

Reply from Elite Garages
Chancers and cowboys avoid
I had my car MOT’ed and it failed for one of the indicators being too red, the said indicator was supplied as a genuine part directly by BMW and was passed by the same tester in Walmer the year before. I was really lucky though as they could get me the correct indicator the next day for over £300 !!! I took it straight to a more honest tester and it passed straight away not even a minor as it has since. Dishonest cowboys

Reply from Elite Garages
always had good service from elite in…
always had good service from elite in turbary park Poole
accept one time a few years ago which the manager dealt with (the mechanic was sacked)
The staff now is very good and I would recommend them to anyone

Reply from Elite Garages

Reply from Elite Garages
Whilst on holiday in Dorset we had a…
Whilst on holiday in Dorset we had a flat tyre. Having made a temporary repair a new tyre was needed asap. Having looked at all the tyre companies in the Bridport area Elite Garages were the only company to offer next day tyre service. Arranged on-line for a new tyre and visit to Elite Garages next day, staff were friendly and very helpful. A new tyre was fitted immediately. Great price, service, thanks.

Reply from Elite Garages
Friendly helpful staff
Friendly helpful staff. Always happy with my service.

Reply from Elite Garages
Professional
Professional , efficient and reasonably priced . I will use again .

Reply from Elite Garages
Fantastic MOT experience as always
Fantastic MOT experience as always. A great team at the Eastbourne branch. Thank you!

Reply from Elite Garages
Excellent service,reliable,same day
Excellent service,reliable,same day
Reasonable cost,will use again,and recommend to anybody

Reply from Elite Garages
Quick and easy assement of repair…
Quick and easy assement of repair required, bit expensive but otherwise good service

Reply from Elite Garages
I took my car in the elite garage today…
I took my car in the elite garage today hoping they would look at a small issue.They were super helpful ki Nd smiley what a lovely place.They sorted my issue quickly I was very gratefull.

Reply from Elite Garages
MOT and Brakes
Friendly, helpful, efficient. Always cheerful and kind. Competitive pricing so good value for money.

Reply from Elite Garages
Very happy from this garage full…
Very happy from this garage full recommended friendly staff Very helpful

Reply from Elite Garages
Great service, but disappointed the quoted price wasn’t honoured
I drove down on Saturday to enquire about the cost of an air-conditioning regas. The staff were really friendly and helpful and quoted me £58. They said they could fit me in there and then, so I left the car with them. I was also told that if there were any leaks and they couldn’t complete the regas, I wouldn’t be charged, which I appreciated.
When I returned to collect the car about an hour later, however, I was told the actual charge was £88. The member of staff apologised and explained that they had quoted me the wrong price.
While I appreciate that mistakes happen and the staff were otherwise great, I do feel the original £58 price should have been honoured, particularly as I agreed to leave the car with them based on that quote and it was in line with prices I had seen elsewhere. A £30 increase without being told before the work was carried out was disappointing.

Reply from Elite Garages
Needed 4 tyres for mot,got quickly and…
Needed 4 tyres for mot,got quickly and fitted next day along with tracking done.
Thankyou Phil at Tavistock branch.

Reply from Elite Garages

Reply from Elite Garages
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