One of our biggest regrets is getting service from Elite Connect! Their service is totally unreliable. Out of 7 days per week at least two days the internet is totally down or the speed is terrible th... See more
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Initially, I wrote a bad review for Elite Connect as it was so difficult to contact them but I have since deleted that review and am now keen to write a more favourable one. Jasmine, Michaela... See more
Company replied
My experience has always been smooth. Whenever there were any interruptions, they were sorted out timely. Speeds have always been fast
I had to sign up with them because the building I moved into only provided Wifi via this company. Not having a choice isn't great to start with - however, Elite Connect made it surprisingly easy! J... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Razvan done a great job when he fixed…
Razvan done a great job when he fixed the internet
amazing!!
just moved into a new apartment and this was the broadband offered. it was installed on our first day and is probably one of the best broadbands we’ve ever used - super fast and not laggy like other ones we’ve had in the past.
the guys who installed were super helpful and sweet and would honestly recommend them to anyone looking for a new broadband.:))
Great Service
Not only is my internet connection fast and reliable so is their customer service.
Very happy with the service I receive both online and from the team, 100% recommend.
If I could give 0 stars I would
If I could give 0 stars I would, let me start by saying this company is fraud! Firstly they lied and said they sent contract wheich I never received ! Then they said I paid upfront cost which I never ever ever did when I signed up with them. Now I had no WiFi for 6 days and I lost out on £2,000 on work!! And they now asking me for £100 to activate my broadband
Fast installation
It was a very fast installation. The man was very friendly and thorough.
excellent servie
I recently moved into a new built building and had trouble moving my previous broad band to he new place.. This worked in my favour as I found the QR code to for Elite connect in the new place with various bundles to chose from. The Engineers came in a timely manner to set up the Internet and within less than an hour I was sorted. Very professional team.. excellent speed. Couldn't be happier
Really good service and support
Really good service and support. Ben our engineer was extremely good. Recommend to use.
Really friendly engineer who was…
Really friendly engineer who was helpful and clearly knew what they were doing.
Quick service.
Speedy internet at a good price.
Reliable Broadband, good service
Customer service has been great and very prompt and friendly, so far the broadband itself is very smooth and not had any problems or loss of service
Very helpful installation engineer came…
Very helpful installation engineer came and quickly had me up and running. Internet is very fast, in fact faster than advertised.
The on-site service is excellent and…
The on-site service is excellent and the devices they use extend strong signal to all corners of the flat. The download and upload speed exceed most internet service providers I have used before.
Elite for real!!
Amazing internet service and Ben has been really helpful since moving in. Highly recommend
Great costumer service
A local company, which I highly recommend. I applied for broadband and on the same day I had the equipment installed at my apartment and the connection started on the same day. Elite went above and beyond to make things easier for me and they worked around my schedule. I really appreciate this. The connection is working good so far, i havent had any issues. Elite made such a good impression on me especially when I had terrible experience with one of the biggest broviders in the country. Keep up the great work!
Great customer service
On multiple occasions Elite Connect has provided excellent customer service, and were able to work through some technical issues in a timely manner to ensure that I was receiving the best possible speeds under my package.
The customer service was splendid.
The customer service was informative and welcoming. My registration experience with Elite Connect was wonderful.
I was connected in minutes after…
I was connected in minutes after scanning the barcode. Broadband work great for streaming and international Teams Meetings.
Better than any big company
I was getting really bad quality internet and really low speeds. I tried all the big companies and none of them was better that the other. Luckily Elite Connect provided us with good quality internet, three different packages that adjust to your needs.
Really happy with the service
Elite Connect - happy customer
The prices are outstanding, the speeds are fantastic. We do not have many issues with this wifi or company at all! All I can say is every now and again it slows for a moment usually when we have netflix on and we are on laptops at the same time.
Gaming speeds are perfect with no lagging.
We rarely experience buffering.
Their customer service is quick and to an outstanding standard all my questions have been answered within the same day and the set up for us happened within the hour.
Jessica is a really nice and…
Jessica is a really nice and responsible staff!
Working excellently at my home
Working excellently at my home. You can always enjoy a stable and fast connection at every corner in the property.
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