Elisella Reviews 60

I ordered this necklace with my three son’s initials on it. It’s really delicate and beautiful. I’ve already received comments on it! I was impressed with how I was kept up to date throughout the whole process too. Thank you. Laura x

Ordered a necklace which sadly came with a mistake but I have just taken delivery of the corrected one!! I cannot recommend this company highly enough- they went above and beyond when the mistake was picked up to get me a replacement.
Thank you so much for taking the time to get the order right - much appreciated!! My friend is going to love it!

Beautiful delicate necklace with my children’s initials.

Delivery was a little slow but they kept me up to date with when it would arrive. And it’s handmade to order so I was happy to wait!

Very happy

It is such a lovely necklace. I really enjoy wearing it.

Everything is just Perfect.Thank you!

Loved my personalised necklace with 2 initials, really lovely its exactly how it was shown online. Dainty and just what I was looking for, good communication with updates on delivery too.

Wonderful service, easy to order and arrived quickly. The necklace is beautiful and I look forward to giving it as a gift to my daughter-in-law. Thank you

The necklace looks nothing like their pictures. It’s bronze tarnished cheap rubbish and to make matters worse I’m taking an allergic reaction whenever I wear it.

They kept deleting my review as well when I left the review I also can’t get a refund because it’s “personalised” although it looks nothing like the photo

Cheap jewellery, tarnished less than one month old. Had to have a few email exchanges ( which on their part are very unprofessional) and contact citizens advice regarding consumer rights act, as they refused to refund. However they have since sent an email offering a refund.

I ordered two necklaces, one for me and one as a wedding gift.
The necklace is very beautiful, I love the individual style and the filigree workmanship 🥰 Thanks!

Beautiful dainty necklace. I love the way it looks on me. I am thrilled with my purchase thank you Elisella.

Loved my order

Absolutely beautiful jewellery.
I’m in love with my initial necklace in gold.
Everyone compliments it.
My brother brought one for his wife for their anniversary.
⭐️⭐️⭐️⭐️⭐️

Beautiful piece of personalised jewellery, perfect. So far so good in terms of tarnishing, and I’ve been able to wear on holiday with sun/sea/sun cream!

Perfect! Such a nice timeless piece of jewellery. Great communication, fast delivery. Love love love!

Company is a fraud. Item got "lost" replacement never arrived. Now fighting for a refund. Do not buy! They are scammers.

Amazing quality and true to its description-the colour does not fade and I never take it off even in the shower. The company kept me updated every step of the way and followed up even after I’ve received the item. Fantastic customer service and dedication to their craft I couldn’t be happier.

Amazing necklace! So so happy with my choice. The necklace is very elegant and looks amazing. The customer service was very helping and replied to my emails very fast. Can only recommend :)

This is an amended review by agreement with the seller.
I have received a refund after posting a previously deleted review on Trustpilot.
It took for this to happen for me to receive confirmation of a refund.
Due to the seller not responding to my emails and their own error posting out duplicate orders without a postcode I do own 4 necklaces at no cost. However they wont ever be worn.
Please order at your own risk and read other reviews. Not every buyer can be wrong on the quality.

Fraudsters! Keep changing the company name and their social media's, refusing to reply to my emails and direct messages on socials. Ordered personalised Jewelry before Christmas was choosing between 'Elityy' and premium brands such as Monica Vinader. So embarrassed with myself for choosing Elityy. Please do not order. Their photos look nothing like their products and they aren't cheap to buy, but oh so cheap to look at!!!

I ordered a necklace and it was very cheap quality, tarnished metal.
I paid extra for express delivery and they did not dispatch until after the delivery timeframe. It arrived a week too late. My review on their website bounced back as spam so don’t be fooled by their good reviews on their own site.