Elisella Reviews 60

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Really bad quality and non existing customer service. Bought a letter necklace that broke after using it a few time, which is not accetapble givwn the price. Tried to contact the company twice and met... See more

Rated 5 out of 5 stars

I ordered the dainty personalised bracelet with my partner and Childrens initials on. Absolutely beautiful. The delivery took a little longer but I emailed and Elisella got back to me within minutes a... See more

Rated 5 out of 5 stars

Amazing quality and true to its description-the colour does not fade and I never take it off even in the shower. The company kept me updated every step of the way and followed up even after I’ve recei... See more

Rated 5 out of 5 stars

I love my initial necklace so much - this has replaced one from another site that just didn’t look like the pictures. This one from Elisella is just perfect. Delicate, pretty, great service and what I... See more


Contact info

3.3

Average

TrustScore 3.5 out of 5

60 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommend

So pleased with my initials necklace. It’s elegant and dainty, just how I like my jewellery. I bought it for myself but thinking of gifting this to a few people for Christmas! Really good value for money, too!

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Top-notch quality

I bought a 3 initial necklace in gold and I must say the quality and finish of the product is excellent. It’s almost looks like real gold. The delivery was quick and hassle free

5 November 2024
Unprompted review
Rated 5 out of 5 stars

The coolest and unique necklace!

I was looking for something that could have my family’s initials for ages. This necklace was the coolest, unique piece I’ve seen since. I wear it everyday and everyone notices it and asks where it is from!!! I’m very happy with the kindness of the staff as they were informing me by email about the whole process in a very nice and respectful way!!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

necklace

I wanted a delicate necklace with my son and daughter’s initials on it and Elisella didn’t disappoint! The necklace is perfect and I’ve received so many compliments. Thank you!

5 November 2024
Rated 5 out of 5 stars

Would use again

Really easy website to order from, lovely product and was kept up to date on delivery times. Would definitely order from here again and would recommend.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Love it

I love my initial necklace so much - this has replaced one from another site that just didn’t look like the pictures. This one from Elisella is just perfect. Delicate, pretty, great service and what I had wanted all along! Will definitely be buying as gifts.

27 October 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful sentimental necklace

After the birth of my first daughter I wanted a necklace with all the family initials on. Having seen so many on the market although lovely in their own way they were all too bulky for my liking. Elisella came up and it was beautiful dainty and exactly what I wanted. Having ordered the necklace I was kept updated on the progress and when to expect delivery and the email was great as it was personal as opposed to an auto message. The necklace is here I wear it every day and have had so many amazing comments on it. Thank you elisella you have provided exactly what I wanted

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful Elegant necklace

Been looking for a delicate & elegant necklace for a while that won’t tarnish after a couple wears. So happy I found this site. My necklace has the initials of my family so that makes it extra special to me

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous, delicate, gold initial necklace

When I saw my friend wearing one of the initial bracelets I absolutely loved it so ordered an initial necklace for myself. It is so gorgeous and delicate. I have since ordered two more as gifts for friends as liked it so much!

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Just what I’ve been looking for…

I saw the letter necklace on social media after looking for one for a while. I was kept in constant contact during the creation process and it arrived promptly. It is a beautiful necklace; petit, elegant and represents my family beautifully.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

3 Letter Necklace :)

I saw their products on social media and decided to give it a go. I got a personalized necklace with 3 letters. When it arrived it looked exactly like the ones on their website which was great! The quality is as described. I have to say I am very pleased with their service as there was an issue with my order and they sent me a replacement one straight away! I would definitely recommend!

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful Chain and Necklace! Amazing customer service

I ordered a bracelet and necklace and I absolutely loved it! The quality and design was so minimalist and beautiful. Amazing customer service as I was emailed every step of my ordering process to update me. Efficient delivery and overall customer service. I defo will be ordering more items.

7 October 2024
Unprompted review

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