elevenpast.co.za Reviews 

334
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that their orders always arrive promptly and are securely packaged to prevent any transportation damage. People also deeply appreciate the wonderful product quality, smooth website navigation, and the proactive communication provided by the team throughout the entire purchasing process. Some reviewers were not happy with occasional product or delivery issues, mentioning specific instances where items arrived broken or featured unexpected sizing. Others also noted minor inconveniences regarding courier delivery attempts or missing specific product functionalities like proper dimming switches.

What people talk about most

Product

Reviewers mention positive feedback about product quality and appearance, noting that items look exactly as... See more

Delivery service

Customers consistently note positive experiences with delivery service. People highlight that orders arrive... See more

Service

Customers had positive experiences with service, noting exceptional communication and follow-up. Reviewers... See more

Quality

People report positive experiences with quality, highlighting that items are stunning and match online... See more

Order

Users describe positive interactions with order, highlighting a simple and seamless process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I forgot to order the lightbulbs and someone checked in with me before shipping my order. I would have been so disappointed if they arrived w/o them. I appreciated the gentle nudge and saving on shi... See more

Company replied

Rated 5 out of 5 stars

The service was excellent. After I had placed my order I got a message to ask if I would like a light bulb for the light I purchased as I hadn’t added this. They sent me a payment link for this imme... See more

Company replied

Rated 5 out of 5 stars

Elevenpast was super fast to respond to my enquiry. They went the extra mile to accommodate my request to make the base slightly shorter. They kept me informed on the delivery throughout the process.... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with the service I received. Delivery was fast, and the bedside lamps were securely and beautifully packaged, so everything arrived safely. I’ve been searching for bedside lamps for s... See more

Company replied


Company details

  1. Lighting Store
  2. Appliance Store
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Rug Store

Written by the company

Illuminate your living spaces and transform your home with our premier e-commerce business, based in the vibrant heart of Cape Town, South Africa. We specialize in offering a diverse and contemporary range of lighting, furniture, decor, appliances, and other home products, catering to the unique tastes and needs of our discerning customers throughout South Africa. Our collection is meticulously curated to include only the highest quality items, ensuring that every piece you purchase from us enhances your home's aesthetic and functionality. Whether you're looking to create a cozy, intimate setting with our ambient lighting options, furnish your living room with our stylish and comfortable furniture, or upgrade your kitchen with our state-of-the-art appliances, we have everything you need to make your home truly yours. Our extensive catalog is designed to cater to a wide variety of styles and preferences. From sleek, modern designs to timeless, classic pieces, we provide an array of choices that allow you to express your individual style. We pride ourselves on our commitment to quality and customer satisfaction, ensuring that every product meets our stringent standards before it reaches your doorstep. Shopping with us is not just about purchasing products; it's about experiencing a seamless and enjoyable process from start to finish. Our user-friendly website, efficient delivery service, and dedicated customer support team are all geared towards providing you with the best possible shopping experience. Join us in creating beautiful, functional spaces that reflect your personal style. With our extensive range of high-quality home products, exceptional service, and unwavering commitment to customer satisfaction, we are your go-to destination for all your home needs in South Africa.


Contact info

4.9

Excellent

TrustScore 5 out of 5

334 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(334)

307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication after payment was spot…

Communication after payment was spot on, had my packaging bit messed us and it was replaced within a week I'm happy new customer

20 May 2026
elevenpast.co.za logo

Reply from elevenpast.co.za

Zanele, so glad we could sort out the replacement and that you are happy. Thanks for your support 🤩

Rated 5 out of 5 stars

Happy customer!

I am very happy with my purchase and the communication that I received during the delivery process!

27 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks Tienie for your support and for taking the time to review. Have a fantastic week. 🤩

Rated 4 out of 5 stars

Overall the product looks good

Overall the product looks good, I just made a mistake and got the wrong color

29 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Suhelee, we can swop the items for you at no extra charge :) Will give a you quick phone call and sort you out! 🤩

Rated 5 out of 5 stars

Brilliant

Brilliant, fast

27 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

You are the best Ande! Thanks for being a stunning client. 🤩

Rated 5 out of 5 stars

Very efficient- processed quickly and…

Very efficient- processed quickly and delivered sooner than I expected. All round great service and I love the lamp shade. Great quality and will suit the room perfectly. Thanks elevenpast.

28 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the lovely review and support Claire. 🤩❤️

Rated 5 out of 5 stars

Thanks for the speedy delivery

Thanks for the speedy delivery. The value for money has surpassed the quality of the products.

27 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for making us smile today Paul. Have a wonderful weekend 🤩

Rated 5 out of 5 stars

Very helpful!

I only added one bulb to my order despite the lamp taking 2. Someone contacted me and asked whether they could arrange for an extra bulb to be added to my order.
Item is as described, works beautufully and of excellent quality. Very satisfied.
Delivery was super quick and communication was outstanding.

20 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are glad we could sort you out Amelia. Thanks for being a stunning client. 🤩

Rated 5 out of 5 stars

We were so impressed with the service…

We were so impressed with the service and the products we chose, very happy and we will be ordering the remainder of the lights for our house from elevenpast!

22 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are so glad that you are happy. Thanks for the wonderful review and support Robyn 🤩

Rated 5 out of 5 stars

The delivery time was impressive

The delivery time was impressive. Much appreciated.

20 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Really happy that we got your order delivered promptly. Thanks so much for being a wonderful client. 🤩

Rated 5 out of 5 stars

Such great service and great product

Ordered the Mario lamp and a day later got am email asking if I wanted a bulb included. Such a great after sales service. Light got here safely in about 3 days and it is beautiful.
Excellent service. Will def purchase from them again.

21 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Gina, thanks for making our day! 🤩 We appreciate your wonderful feedback.

Rated 5 out of 5 stars

Outdoor lights

The order arrived quickly and the products are of great quality. I will definitely make use of elevepast again.

18 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

🤩🤩 Thanks for taking the time to review Audrey and for being a wonderful customer.

Rated 5 out of 5 stars

Great client service

I wasn't happy with the quality of the product I purchased online. A sales agent checked in, ready to resolve my bad experience and offer a full refund. I really appreciate the great client service.

11 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Ri, yes we are here to make sure you are SUPER happy with any purchase or service... and if not, our main goal is to sort you out fast. Thanks so much for taking the time to review. 🤩🤩

Rated 5 out of 5 stars

The lights looks very good

The lights looks very good, I wanted to install them first before I could give a review, service was great aswell, I liked that they communicated with and advised me to add the bulbs and I didn’t wait long to receive my order.

22 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for being a wonderful customer 🤩

Rated 4 out of 5 stars

Delivery and purchase was great. Product could have more details online

Delivery and purchase was great. But the website lacked details regarding the fixture itself. Does not show the part of the light that attaches to the roof, which is important for planning installation

22 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the valuable feedback Megan🤩
We will get to work to add more photographs especially, ceiling cap photos for this item.
Have a wonderful weekend!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great service

20 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for taking the time to review Jeanne. Have a wonderful weekend.

Rated 5 out of 5 stars

Excellent Service

First of all, the products are great and there is a huge range. The packages arrived promptly and were safely wrapped. I haven’t opened them as they are moving with me but am very excited to unwrap them and fit them in my new home.

22 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks so much for the wonderful review Tracy. Have a stunning weekend :)

Rated 5 out of 5 stars

Very happy customers

It was the second time we've ordered from Eleven past and we couldn't be happier with the quality of their products as well as the friendly and professional service!🙏🏻🤗💯👌

15 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Ah that is wonderful news Hermien. Thanks so much for your feedback and support. 🤗

Rated 5 out of 5 stars

My order is for the village

My order is for the village, and in all honesty I battle with delivery, its either courier drivers never want to reach my area because they say it is far, and some when they do the package is damaged!

Not with elevenpast and their courier partner, I am so happy with my order and it arrived in perfect condition. The packaging was also impeccable, definitely for fragile stuff! I cant wait to use my lights.

19 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are so glad that your order reached you and in perfect condition. Thanks so much for the feedback and for being a wonderful customer.

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