elevenpast.co.za Reviews 

332
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that their orders always arrive promptly and are securely packaged to prevent any transportation damage. People also deeply appreciate the wonderful product quality, smooth website navigation, and the proactive communication provided by the team throughout the entire purchasing process. Some reviewers were not happy with occasional product or delivery issues, mentioning specific instances where items arrived broken or featured unexpected sizing. Others also noted minor inconveniences regarding courier delivery attempts or missing specific product functionalities like proper dimming switches.

What people talk about most

Product

Reviewers mention positive feedback about product quality and appearance, noting that items look exactly as... See more

Delivery service

Customers consistently note positive experiences with delivery service. People highlight that orders arrive... See more

Service

Customers had positive experiences with service, noting exceptional communication and follow-up. Reviewers... See more

Quality

People report positive experiences with quality, highlighting that items are stunning and match online... See more

Order

Users describe positive interactions with order, highlighting a simple and seamless process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I forgot to order the lightbulbs and someone checked in with me before shipping my order. I would have been so disappointed if they arrived w/o them. I appreciated the gentle nudge and saving on shi... See more

Company replied

Rated 5 out of 5 stars

The service was excellent. After I had placed my order I got a message to ask if I would like a light bulb for the light I purchased as I hadn’t added this. They sent me a payment link for this imme... See more

Company replied

Rated 5 out of 5 stars

Elevenpast was super fast to respond to my enquiry. They went the extra mile to accommodate my request to make the base slightly shorter. They kept me informed on the delivery throughout the process.... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with the service I received. Delivery was fast, and the bedside lamps were securely and beautifully packaged, so everything arrived safely. I’ve been searching for bedside lamps for s... See more

Company replied


Company details

  1. Lighting Store
  2. Appliance Store
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Rug Store

Written by the company

Illuminate your living spaces and transform your home with our premier e-commerce business, based in the vibrant heart of Cape Town, South Africa. We specialize in offering a diverse and contemporary range of lighting, furniture, decor, appliances, and other home products, catering to the unique tastes and needs of our discerning customers throughout South Africa. Our collection is meticulously curated to include only the highest quality items, ensuring that every piece you purchase from us enhances your home's aesthetic and functionality. Whether you're looking to create a cozy, intimate setting with our ambient lighting options, furnish your living room with our stylish and comfortable furniture, or upgrade your kitchen with our state-of-the-art appliances, we have everything you need to make your home truly yours. Our extensive catalog is designed to cater to a wide variety of styles and preferences. From sleek, modern designs to timeless, classic pieces, we provide an array of choices that allow you to express your individual style. We pride ourselves on our commitment to quality and customer satisfaction, ensuring that every product meets our stringent standards before it reaches your doorstep. Shopping with us is not just about purchasing products; it's about experiencing a seamless and enjoyable process from start to finish. Our user-friendly website, efficient delivery service, and dedicated customer support team are all geared towards providing you with the best possible shopping experience. Join us in creating beautiful, functional spaces that reflect your personal style. With our extensive range of high-quality home products, exceptional service, and unwavering commitment to customer satisfaction, we are your go-to destination for all your home needs in South Africa.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(332)

301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my lights they are stunning and…

Love my lights they are stunning and exactly like the pictures. The communication from ordering to delivery was excellent
I was kept up to date throughout the process.

4 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Nancy, thanks for being a wonderful customer. Have a great weekend. 🤩🤩🤩

Rated 5 out of 5 stars

It was an amazing experience dealing…

It was an amazing experience dealing with Elevenpast, quick friendly service PLUS stunning products. I love love love my new bedside lamps for my new home 🤩

9 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks so much for the wonderful feedback Belinda. Really glad you love your new lamps. Have a stunning weekend 🤩

Rated 5 out of 5 stars

The fact that you kept me updated on…

The fact that you kept me updated on the status of my order, made me feel at ease and the delivery time was less than a week. Exceptional service and I love my table.

8 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Shirley, you made our day! Thanks for taking the time to review. 🤩

Rated 5 out of 5 stars

Great customer service

Great customer service, great communication with deliveries. I love working with Elevenpast!

10 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We love you Alschke! Thanks so much for your support.🤩

Rated 5 out of 5 stars

The courier people

The courier people are unprofessional,after I had to take multiple days off waiting for it and not arriving,finally arrived on Friday and must say im super happy with the lamp.i wish you can changer your delivery guys.

3 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are really glad you love your lamp Precious. 🤩🤩🤩 We use many couriers and the system chooses fastest delivery route to your area per order. Seems like yours was allocated to RAM couriers. We will contact you today to get all details and investigate to make sure they improve courier communication. Thanks for taking the time to bring this to our attention. Information like this is SUPER helpful and plays a huge part in us improving all aspects of service delivery. 🤗

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. Easy orderibg process and really great service

3 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Ah Jenne 🤗 Thanks for making us smile on a Monday morning! Have a wonderful week!

Rated 5 out of 5 stars

Ordering was very easy as website was…

Ordering was very easy as website was informative and easy to use.Delivery was super fast and courier very friendly.
Will definitely order from them again.

3 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the wonderful review Laurette! Appreciate your support 🤗🤩

Rated 5 out of 5 stars

Communication from the time I placed my…

Communication from the time I placed my order - my lamps arrived in perfect condition and the courier delivered a day early - another win - a good experience

30 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are so happy when you are happy Susan. Thanks for being a wonderful customer 🤩

Rated 5 out of 5 stars

One very happy customer

I have ordered a few items from elevenpast over time, and can honestly say I have not been disappointed by the quality of the product or the seamless handling of orders. I am a very happy customer.

4 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Antoinette, thanks so much for the great feedback. Have a stunning weekend 🤩

Rated 5 out of 5 stars

Excellent communication and customer…

Excellent communication and customer service. Product delivered promptly. They'll become my go-to.

1 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the wonderful review :) We appreciate both your time and your support 🤩

Rated 5 out of 5 stars

Excellent service

Excellent service. One light glass came broken and they didn't hesitate to replace it immediately. I'm happy.

20 May 2026
elevenpast.co.za logo

Reply from elevenpast.co.za

Really glad we could sort out your glass so quickly. Thanks for being a wonderful client. 🤩 🤩

Rated 5 out of 5 stars

Professionlism

Professionalism, efficiency and turnaround, they are the best

Price point very competitive and most time cheaper than anyone else

1 June 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the great review Natasha. We appreciate your time :)

Rated 5 out of 5 stars

A+ Service

I was looking for a very specific design and I found it. Order confirmation and shipping was a breeze. It arrived faster than I expected

20 May 2026
elevenpast.co.za logo

Reply from elevenpast.co.za

Maria, thanks for being a wonderful customer. 🤩

Rated 5 out of 5 stars

Communication after payment was spot…

Communication after payment was spot on, had my packaging bit messed us and it was replaced within a week I'm happy new customer

20 May 2026
elevenpast.co.za logo

Reply from elevenpast.co.za

Zanele, so glad we could sort out the replacement and that you are happy. Thanks for your support 🤩

Rated 5 out of 5 stars

Happy customer!

I am very happy with my purchase and the communication that I received during the delivery process!

27 May 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks Tienie for your support and for taking the time to review. Have a fantastic week. 🤩

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