The Chimney Engineer , Phil, was kind and courteous. Respected our property . Did a good clear of our woodburner with efficiency. Tidied up. He explained and advised us of wood use and firelighters.... See more
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Excellent service. I purchased a stove several years ago and have had it serviced every year since; Elegant Fires by Design cleans and services the fire and sweeps the chimney. They always contact m... See more
Had a fire fitted yesterday by Phil and he’s done a fabulous job, but after 30 years plus fitting fires this chap definitely knows what he’s doing!! Clean, professional, knowledgeable and no nonsense... See more
Elegant Fires and Design were recommended to me by Lifestyle Fireplaces in Sale. I needed a chimney sweep before the installation of a new gas fire. Phil attended last week and did a fantastic jo... See more
Company details
Written by the company
Fires, Fireplaces,Woodburning stoves, Chimney sweep, Flue lining, Service and repairs
Contact info
16 Clay Lane, WA15 7AB, Timperley Altrincham, United Kingdom
- 07969 105525
- elegantfires@hotmail.co.uk
- elegantfires.co.uk
4.9
Excellent
217 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Amazing service
Amazing service! Couldn’t recommend Phil more — knowledgeable and friendly - couldn’t have asked for a nicer guy!
2 September 2024
Excellent customer service
Excellent customer service, friendly, reliable, always clean & tidy and always do a great job.
27 August 2024
Excellent service
Very professional, tidy and did a fantastic job. Firestone looks like new again.
Would recommend!
30 July 2024
Superb job on the chimney sweep up to…
Superb job on the chimney sweep, up to the standards that I know Phil and his team keep. Friendly, professional, thorough and with lots of helpful advice.
18 December 2023
Unprompted review
Highly recommended
Quick to respond to my initial enquiry, flexible on when the work could be done, communicative throughout, and high quality work.
Wouldn’t hesitate to recommend.
3 November 2023
Cannot fault this service
Really great service, elegant fires not only carried out the job, efficiently, professionally and to a very high standard they were also hugely helpful when giving advice and tips to help me with my open fire. I felt safe and well looked after.
1 November 2023
Great customer service
Elegant Fires recently serviced our log work burner. They always are pleasant to deal with and efficiently and cleanly. I would not hesitate to recommend them.
24 October 2023
Job done well.
Did struggle a little to get Phil to commit to a date for the job (obviously busy guy). When he gave me a date, he communicated well and did a great job on servicing log burner. 100% recommendations to anyone wanting similar service. Thanks
21 October 2023
Excellent service and chimney sweep.
1 October 2023
Professional
Efficient, professional and personable. I wouldn’t hesitate to recommend Elegant Fires and Design.
10 September 2023
Reliable and efficient and with real…
Reliable and efficient and with real knowledge about safety and certification. Great service.
25 August 2023
Great service.
Great service.
Phil has kept our wood burner working great over the years with annual maintenance. He recently installed a new flue liner, plate and stove for us and all the work was carried out to a high standard and the finished result looks and works great.
29 March 2023
Very quick response to booking an…
Very quick response to booking an appointment.
Fast and efficient service and very knowledgeable
1 March 2023
Punctual
Punctual. Polite. No disruption to household. Clean. Tidied away very quickly and efficiently.
13 January 2023
Excellent service 10/10.
13 January 2023
Great customer service for our gas fire service.
Our gas fire had not been used for years. Rather than heating the whole house we wanted to keep the living room warm. The fire has cleaned up brilliantly and we feel safe, knowing it has had a full service and clean up. A great, efficient service.
Thank you!
7 November 2022
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