The Fireplace Fitters Company Ltd Reviews 192

Fireplace Fitters were an absolute joy to work with throughout our small fireplace restoration project. They were prompt and clear in their email communications with us and took the time to help us understand our options and make a good decision on the hearth material we wanted.

When it came to the works, the two lads were a pleasure to have around. They were tidy and courteous and made sure dust was kept to a minimum throughout what was a very messy job cleaning up brickwork. They were also a good laugh and even took the time to entertain my 1-year-old son.

The result: our mess of a fireplace has been beautifully restored to a condition we didn't even think possible. I'd thoroughly recommend Fireplace Fitters for any future works like this.

Sound advice, value for money and an excellent fitting service. I've recommended to a friend [who has also used TFFCo.ltd] and would do so again+

Great service, thank you!
I am very happy with their service; they were very responsive, easy to communicate with, and they've done an excellent job. Highly recommend. I am particularly grateful to Gemma for communicating with me throughout the process, following up and responding to queries. All the team members are very professional.

A very good repair to our damaged fireplace. Work done very efficiently and area all cleaned up on completion.

This Company excels on all aspects of delivering a first class experience in terms of the standard of work which was conducted with care and expertise and with no mess!
Staff were a delight to have on site and the office staff always picked up the phone promptly and relayed requested information swiftly
No complaints just compliments

I cannot express how grateful I am to Gemma and the fitters for the wonderful job they did with my fireplace installation. It’s turn out so beautifully and the job was done so well and so clean. Highly recommend.

The team of installers and the people in the office were courtesy, professional and very helpful. Highly recommend.

Excellent! Reliable and professional company with great communication skills, definitely recommend:) we had a full fireplace installed, I wanted to use my own backplate, this was not a problem they did exactly as we asked :)

Fireplace fitters were amazing to deal with from start to finish installing my mantle and log burner. Gemma was so lovely and wonderful to communicate with and so professional in getting everything in place pre installation. The fireplace fitters Jordan and Kai were amazing in their attention to detail, their polite and professional manner and their knowledge of the complete installation process. My mantel and log burner look amazing. I would highly recommend Fireplace fitters to anyone needing to install a log burner.
Soraya

Great gas fire punctual service and helpful operational instructions from Richard and Mitch

Fireplace Fitters were excellent - very responsive, efficient, friendly and I'm very happy with the job they did. I would definitely use them again or recommend them.

Very good, friendly service at a reasonable price. Helpfully fitted me in amongst other jobs.

Definitely recommend their chimney sweep service.

A friendly, efficient and reliable small company

First class service. Reliable, polite and professional. Installed and service my log burner, and sweep my chimney and have always had a positive experience.

After 10 years of use and finding that my log burner had been installed incorrectly, I contacted Fireplace Fitters after a recommendation. Gemma, and the fitters, Stefan and Paul were absolutely brilliant. They were all extremely professional, kind and considerate. Gemma's communication skills are excellent and she kept me informed about install and the fitters arrived on time. They worked very hard to get the job done. I was stressed about the refit, and the first installation turned out to be worse than originally thought. Stefan and Paul calmly got on with the work and paid attention to detail and did a brilliant job. They removed existing tiles carefully to enable me to use them again, on reflection we agreed the space looked better without. With the correct surrounding fire proof boarding installed this time, it meant the tiles did not need to be reinstated. It was so good all I had to do was paint around the burner and replace some wallpaper on the chimney breast. I am completely confident in their work and to know it is HETAS compliant is very reassuring. I highly recommend this company without hesitation.

I have nothing but praise for the company. From my installation to annual servicing their service has been outstanding. Gemma has always been brilliant in arranging all requirements and the entire team are always efficient and professional.

I had an Excellant experience, Jordan and Stefan arrived as planned. I had concerns over my log burner flaring up to much. They first swept the chimney and then checked over the fire. They then carefully explainned what happens when placing a log in the fire. They even lit a small fire to demonstrate, this truley put my mind at rest. They are both very good at their job and giving very useful advice. Thank you so much. Mary Sinclair

Fireplace Fitters did a brilliant job fitting our Barbas Bella Panorama gas fire. We had significant constraints about what we could actually install given our floor plan. Fireplace Fitters found a way to make our first choice fire work. They showed up on time, worked efficiently, cleaned up and helped us through our teething pains with some Barbas issues. We are utterly thrilled with thr final result - and with our choice of Fireplace Fitters.

Prompt, smart, friendly and knowledgable. Service completed efficiently.