Ordered bracelets on April 25
Ordered bracelets on April 25, 2026 and never recieved product or tracking information. It’s a scam. I am working with my c/c company to get my refund.
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Ordered bracelets on April 25, 2026 and never recieved product or tracking information. It’s a scam. I am working with my c/c company to get my refund.
Beware! ...purchasing anything from this company. Made order with them on Dec 9th/2020. Received no email confirmation of purchase,but they had no problem receiving funds from my credit card. Soon to be 3 months and no product and zero response from online customer service. BRUTAL!!!!
Never again.....
Everything was perfect. The delivery, the size, colors, etc... Just great.
I was worried about the legitimacy of the company, but all three sets arrived. They appear as they did in the pictures. Only issue I have is that the sizing is different for all three. I ordered size large for all three sets, but all three pants are more of a Medium size, if not SM/MED. One top is quite large and roomy, the other fits just right, and the third is more MED size. I agree with other customers that there are so instructions for care on any outfit. I will assume machine wash cold and tumble dry low.
I do like them, and I guess that’s the price you pay without trying on an outfit before buying. Overall, I am happy with them.
Love the clothes but took forever to receive.
Awful. Ordered a couple items from them on 12/9/20 and did not receive a shipping notification until 1/10/21. The package has still not arrived (1/20/21). When I tried to get a refund they said there'd be a 10% fee even though the order had not even shipping at that point.
Ordered it before Christmas and it came 2 weeks after
Awful- Ordered a knitted loungewear suit and it has come as cheap fabric set. Nothing like the pictures. Don't buy.
Don't buy from Eleany.
Haven't received product or get any response from vendor.
Very happy , good quality and appearance, size is perfect. The only complain I have, there is not a label with instructions about how to care the item,I will appreciate an update.
Took a while to get here, but I am in Canada so that is to be expected. Main issue is that the set is much thinner than I thought it would be. In the photo, it looks like a knit sweater set, but it isn't. It's more of a sweater look printed on fairly thin fabric. It is a Christmas gift and don't want to got through the hassle of international return, so will keep it but it is definitely not as cozy as I thought it would be.
The merchendise I bought looked NOTHING like the pictures, totally low quality, made of plastic almost and the cut is not the same at all!
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