Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Efficient and prompt service at a reasonable price. I know a bit more about how a Tricel treatment plant works now thanks to the friendly engineer. The receptionist was also super efficient and I was... See more
Company replied
Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
Called you in an emergency a few weeks ago and you manage to arrive 48 hours later and Tom was brilliant and very professional and then your guys came on Friday to pump out tank and they very also pr... See more
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Company details
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.8
Excellent
697 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ekoflow Ltd
Hi Simon,
Thank you for taking the time to leave this positive review!
Good communication
Good communication, prompt arrival and polite service. thank you!
18 September 2025
Reply from Ekoflow Ltd
Hi Nicole,
We really appreciate this positive feedback, thank you!
Reply from Ekoflow Ltd
Hello Ray & Julia,
We are delighted to hear your experience with us was positive and we look forward to working with you for the future maintenance of your system!
Excellent service
Excellent service - prompt, polite and efficient.
Will use again and highly recommend!
12 September 2025
Reply from Ekoflow Ltd
Hi Andrew,
Thank you for your positive feedback! We really appreciate it!
Excellent Service
The engineer attending to repair was impressively knowledgeable but more importantly genuinely determined to diagnose and rectify the fault. He made a point to telephone a few hours after completing his work to check all was working. Impressive service.
11 September 2025
Unprompted review
Reply from Ekoflow Ltd
Hello, Stuart,
Thank you so much for taking the time to leave this positive review!
We are so glad to hear that our engineer, Elijah, went above and beyond to get your system up and running again, and to double check everything was functional even after the visit.
We will ensure we pass on this positive feedback to Elijah and we look forward to maintaining your system in the future!
Excellent service with top class staff…
Exellent service with top class staff and a very clean truck
Very thing done to make me feel happy
4 September 2025
Unprompted review
Reply from Ekoflow Ltd
Hi Andrew, thank you for your review and kind words!
Reply from Ekoflow Ltd
Thank you Eric for leaving us this review!
Fast efficient and friendly service.
1 September 2025
Reply from Ekoflow Ltd
Hi Mike, thank you for leaving us a review, it is highly appreciated!
Challenging job and done on time…
Challenging job and done on time despite various unexpected discoveries at my house which has poor access. Any deviation from complaint plans was fully understood and made sure a compliant solution was put in place and fully recorded for building controls. Hassle free paperwork service also.
27 August 2025
Reply from Ekoflow Ltd
Thank you so much for your time in leaving this review, Dr Weller. We are pleased the service provided by Ekoflow was hassle free!
Reply from Ekoflow Ltd
Hi John, thank you for your kind words!
Excellent service as always and very…
Excellent service as always and very hard workers when there was a tricky matter to overcome re a stuck bolt on one of the hottest days. First class.
15 August 2025
Reply from Ekoflow Ltd
Hi Nolan, thank you for taking the time to leave a positive review!
We are delighted to hear our engineer(s) exceeded expectations and were able to overcome the matter, even in the extreme weather we have recently experienced.
We look forward to working with you for future maintenance of your system!
Reply from Ekoflow Ltd
Thank you for your positive feedback Sandra; it really is appreciated!
Great engineer knowledgeable and…
Great engineer knowledgeable and personable and very professional
Great service thoroughly recommend
14 August 2025
Reply from Ekoflow Ltd
Thank you for your kind words and recommendation Sandy!
Sorted out smelly septic tank
Sorted out smelly septic tank. Many others couldn’t. Knowledgable and easy to deal with. The problem was resolved within 24h only due to waiting on a part. The speed of work was also impressive. Highly recommend!
11 August 2025
Reply from Ekoflow Ltd
Hi Alex, thank you for taking the time to leave us a positive review! We're so pleased our engineer Tom could resolve the on-going smell from your septic tank and will look forward to servicing your system again next year.
All the best.
great for installs and upkeep
Ekoflow fitted my domestic pump two years ago. It recently began to operate intermittently. A visit was booked within 48hours, and Nathan came to fix the fault and gave the pump a total service. It's as good as new, maybe better. Ekoflow are clearly great for both installation and maintenance.
6 August 2025
Reply from Ekoflow Ltd
Hello,
Thank you for taking the time to leave this positive review.
We are so pleased that you were happy with our installation and maintenance process from start to finish.
We will pass this feedback onto our engineer, Nathan!
Potential poonami averted!
We nearly had a catastrophic melt down on a capacitor - identified, dealt with very professionally to ensure a continuity of provision rather than a (small) community poo back up!
4 August 2025
Reply from Ekoflow Ltd
Thank you for taking the time to leave a positive review.
We are delighted to hear that our engineer provided a professional service and was able to resolve a potentially catastrophic issue!
Good service
Elijah the engineer arrived promptly. He did the service and fed us back the info we needed. Overall very good experience. Will use this company again.
5 August 2025
Reply from Ekoflow Ltd
Hi Jonathan,
We are delighted to hear that our engineer, Elijah, exceeded expectations! We will be sure to pass this feedback onto him.
We look forward to working with you for the future maintenance of your system.
Reply from Ekoflow Ltd
Hi Teresa, thank you for this positive review!
Arrived on time completed the job and…
Arrived on time completed the job and left the service engineer was friendly and respectful and I have no hesitation in recommending Ekoflow.
4 August 2025
Reply from Ekoflow Ltd
Hi Malcolm,
Thank you for taking the time to leave us a positive review!
We are glad to hear our engineer was friendly and respectful. This feedback will be passed on to him!
We look forward to working with you for the future maintenance of your system!
We really appreciate your recommendation, thank you.
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