eHealth Medicare Reviews 

22,924
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,494 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally patient, knowledgeable, and genuinely helpful when explaining complex health insurance plan options. Many people note that the enrollment process is smooth, straightforward, and completely stress-free from beginning to end. Some reviewers were not happy with specific coverage limitations or experienced confusion regarding mandatory plan changes after moving to a new area. Individuals also mentioned difficulties securing dental implants, feeling rushed or pressured during agent consultations, and encountering complicated choices. A few consumers expressed frustration over complicated choices made under high pressure or negative interactions lacking proper care.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, polite, and knowledgeable during the enrollment process.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are patient,... See more

Service

People report positive experiences with service, highlighting that agents are professional, informative,... See more

User experience

Customers had positive experiences with user_experience, finding the step-by-step process efficient, easy to... See more

Subscription

Clients share satisfaction regarding the subscription process, noting that representatives actively search... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The beginning AI prompts were new to me but after pertinent info was obtained i was patch thru to Grady Howard.(A+).I felt like he already had the wheels turning as to providing me wth easy understa... See more

Rated 5 out of 5 stars

I kept putting off my Medicare enrollment because it was SO confusing, but Shaquise was able to explain all of my coverages, & help me choose my plan. She was friendly & down-to-earth with me, & I wo... See more

Rated 5 out of 5 stars

Love the site, you can check on many insurance companies on your own. Compare different insurance products. Once you have decided on the insurance you want, an agent will assist you finish the applic... See more

Rated 5 out of 5 stars

Melanie our agent was the best she took the time to get us the best offers and explain everything as she went along to be sure we understood everything.It was such a relief for the both of us to find... See more


Company details

  1. Health Insurance Agency
  2. Insurance Agency

Written by the company

Since 2009, eHealth Medicare has worked with customers to find Medicare coverage that is offered through private insurance companies that contract with Medicare. eHealth can help you explore and compare any of these types of optional plans: Medicare Advantage, or Medicare Part C: These plans offer an alternative way to get your Original Medicare, Part A and Part B, benefits. Unlike Original Medicare, Medicare Advantage plans may also include prescription drug coverage and additional benefits, like routine vision, dental, and hearing coverage. Medicare prescription drug coverage: You can enroll in a stand-alone Medicare Prescription Drug Plan that can be added to your Original Medicare (Part A and Part B) coverage. Another way to get this coverage is to sign up for a Medicare Advantage Prescription Drug plan. Coverage details may vary from one plan to another. Medicare Supplement Insurance Plans, also called Medigap: These policies are sold by private insurance companies to fill in some of the "gaps" in Original Medicare, Part A and Part B, coverage. Depending on the plan, you may be able to get help with deductible, premium, and copayment cost sharing, as well as emergency foreign travel coverage. Finding Medicare coverage that works for you is an important goal for us. Our mission is to help everyone find affordable Medicare coverage through our website technology, consumer advocacy, and personalized customer assistance. If you're uncertain of what type of Medicare coverage would best suit your needs, don't hesitate to contact us. eHealth's team of over 200 knowledgeable, licensed insurance agents can provide free quotes and toll-free personalized assistance, empowering people with Medicare to make informed decisions about their Medicare coverage without any obligation to enroll.


Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(22,924)

6,455 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Justin did

Justin did. He was very helpful and knowledgeable. Very patient with me. He is a big reason why I am even filling this out...I want him to be recognized and rewarded. Give him a raise and spot bonus.He undoubtedly goes above and beyond with his job. You are fortunate to have him.

4 June 2026
Rated 5 out of 5 stars

My adviser, Tracy

My adviser, Tracy, truly understood what we were trying to do and had clear answers for all of my questions. She helped me work through the signup process, step by step. I highly recommend her.

4 June 2026
Rated 5 out of 5 stars

The Agent was professional

The Agent was professional, answered all questions comparing products and services offered in my area. Made me feel comfortable in decisions I made to change my coverage today.

3 June 2026
Rated 5 out of 5 stars

Marisa Cano a great agent

Marisa Cano took time to explain every option available and advice on the best plans available and check to see if our existing doctors where in the future plans.
Very personal care and took us out of the confusion that medicare plans can be.
Will definitely continue with her for all our future benefits.
Thank you so much

2 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look